Introduction
This manual provides essential information for the safe and effective operation, maintenance, and troubleshooting of your RENPHO Massage Gun Active Thermal+ & Power+ Thermacool. Please read this manual thoroughly before using the device and retain it for future reference.
Safety Information
Important Safety Precautions:
- Always use on bare skin.
- Avoid injured or sensitive areas of the body.
- Do not use under water or in wet conditions.
- Keep away from heat sources.
- Unplug the device and allow it to cool before storing.
- Do not use while sleeping or if unconscious.
- Consult a medical professional before use if pregnant or if you have any pre-existing medical conditions.
Legal Disclaimer: Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Product Features
- Heat and Cold Functionality: Features 5 standard massage heads and 1 specialized heating/cooling head with 8 adjustable temperature settings for targeted muscle recovery.
- Smart Massage with App Integration: Connects to the RENPHO Health App via Bluetooth for control of 6 speed levels and access to professional video courses for specific muscle groups.
- Long-Lasting Battery: Supports USB-C and 15W PD charging. Features an LED touch display for monitoring Bluetooth connection, speed level, and battery status.
- Powerful Performance: Designed with a premium metal housing and a powerful brushless motor for high penetration massage.
- Versatile Massage Heads: Includes a heating massage head capable of reaching up to 131°F (55°C) and 4 standard massage heads for various body parts.
Package Contents

Image showing the RENPHO Massage Gun, various massage heads, a carrying case, and the control display unit.
- RENPHO Massage Gun
- 1 Heating/Cooling Massage Head
- 4 Standard Massage Heads (Round, Flat, Fork, Bullet)
- Portable Carrying Case
- USB-C Charging Cable
- User Manual (this document)
Setup
1. Charging the Device

The massage gun connected to a USB-C charging cable, showing the battery percentage on its display.
- Before first use, fully charge the massage gun.
- Connect the USB-C charging cable to the charging port on the device.
- Plug the other end of the cable into a 5V/2A adapter (not included) or a power bank.
- The LED display will indicate the charging status. A full charge is indicated when the battery icon is full.
2. Attaching Massage Heads
- Ensure the device is powered off before attaching or removing any massage head.
- Gently push the desired massage head into the opening at the front of the gun until it is securely seated.
- To remove, gently pull the massage head straight out.
3. Connecting to RENPHO Health App

A user operating the massage gun while simultaneously viewing the RENPHO Health App on their smartphone, demonstrating Bluetooth smart control.
- Download the "RENPHO Health" app from your device's app store (Google Play Store or Apple App Store).
- Enable Bluetooth on your smartphone.
- Open the RENPHO Health app and follow the on-screen instructions to pair your massage gun.
- Once connected, you can control the massage gun's speed and access professional courses through the app.
Operating Instructions
1. Power On/Off
- To power on, press and hold the power button on the device for a few seconds until the display illuminates.
- To power off, press and hold the power button again until the display turns off.
2. Adjusting Speed Levels
- The massage gun has 6 adjustable speed levels.
- You can adjust the speed directly on the device using the control buttons, or through the RENPHO Health App once connected.
- The current speed level will be displayed on the LED screen.
3. Using Heat and Cold Functions

An illustration detailing the dual functionality of the thermal head, displaying various temperature settings for both heating and cooling modes.

A user demonstrating the cold compress feature of the massage gun on their arm, highlighting its quick action.
- Attach the specialized heating/cooling head.
- Activate the heat or cold function via the device controls or the RENPHO Health App.
- Select your desired temperature setting from the 8 available options.
- For heat therapy, the head can warm up to 131°F (55°C) to aid muscle relaxation and recovery.
- For cold therapy, the head can cool down to ease muscle tension and reduce soreness.
4. Using the RENPHO Health App for Courses

Multiple smartphone screens displaying the RENPHO Health App, showcasing a variety of professional massage courses and guidance for different muscle groups.
- Once connected, navigate to the "Courses" section within the app.
- Select a course tailored for specific muscle groups or recovery goals.
- Follow the visual guides and instructions provided in the app for optimal use.
Maintenance
- Cleaning: Wipe the device and massage heads with a slightly damp cloth. Do not use abrasive cleaners or immerse the device in water.
- Storage: Store the massage gun and its accessories in the provided carrying case in a cool, dry place, away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not in use for extended periods.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Low battery. | Charge the device fully. |
| Device stops during use. | Overheating or low battery. | Allow device to cool down, then recharge if necessary. |
| Cannot connect to RENPHO Health App. | Bluetooth is off or device is not in pairing mode. | Ensure Bluetooth is enabled on your phone. Restart the massage gun and app. Try re-pairing. |
| Heat/Cool function not working. | Incorrect head attached or function not activated. | Ensure the specialized heating/cooling head is attached and the function is activated via controls or app. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | ff691dc9-dadd-4e8f-b0d9-d14ffb1fe2d6 |
| Brand | RENPHO |
| Power Source | Battery Powered (USB-C, 15W PD) |
| Use For | Whole Body |
| Color | Black |
| Special Feature | Heat and Cold Therapy |
| Manufacturer | RENPHO |
| First Available Date | December 14, 2023 |
Warranty and Support
For warranty information and customer support, please refer to the official RENPHO website or contact their customer service directly. Details are typically provided on the product packaging or the official brand website.
Visit the official RENPHO Store: RENPHO Store on Amazon