Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Qolsys IQ Panel 4 Security/Home Automation Control Panel. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
The Qolsys IQ Panel 4 is an all-in-one touchscreen control panel designed for security and home automation. It features advanced connectivity options including LTE, Wi-Fi, Z-Wave, Bluetooth, and PowerG, along with a 7-inch HD touchscreen and an 8 Megapixel panel camera.
Product Overview
Figure 1: Qolsys IQ Panel 4 displaying "System Armed Away" status. This image shows the front of the white IQ Panel 4 with its 7-inch touchscreen. The screen displays the time, date, weather, and a large red padlock icon with the text "SYSTEM ARMED AWAY", indicating the security system is active.
Figure 2: Qolsys IQ Panel 4 displaying "System Disarmed" status. This image shows the front of the white IQ Panel 4 with its 7-inch touchscreen. The screen displays the time, date, weather, and a large green unlocked padlock icon with the text "SYSTEM DISARMED", indicating the security system is inactive.
Key Features:
- 7" HD All-in-One Touchscreen
- 8 Megapixel Panel Camera with Flex-Tilt
- QuadSound speaker system for music streaming
- Dual SRF with PowerG for long-range encrypted wireless
- Connectivity: LTE (Verizon), Wi-Fi, Z-Wave, Bluetooth, 345MHz
- SmartMount installation system
Setup and Installation
1. Unboxing and Initial Inspection
Carefully remove all components from the packaging. Verify that all items listed in the packing list are present and undamaged. If any items are missing or damaged, contact Qolsys support immediately.
2. Mounting the Panel
The IQ Panel 4 can be wall-mounted or placed on a table using the IQ Base Table Stand (sold separately). Choose a central location in your home or business that provides optimal Wi-Fi and cellular signal strength, away from direct sunlight and extreme temperatures.
- Wall Mount: Use the provided mounting bracket and screws. Ensure the wall surface is stable and can support the panel's weight.
- Table Stand: Insert the panel into the IQ Base Table Stand according to the stand's instructions.
3. Power Connection
- Connect the power adapter to the DC input port on the back of the IQ Panel 4.
- Plug the power adapter into a standard electrical outlet.
- The panel will power on automatically. Allow a few moments for the system to boot up.
4. Network Configuration (Wi-Fi)
Once the panel is powered on, follow the on-screen prompts to connect to your Wi-Fi network. This is crucial for updates and remote access features.
- Navigate to Settings > Advanced Settings > Wi-Fi.
- Select your Wi-Fi network from the list and enter the password.
- Confirm the connection.
Operating the IQ Panel 4
1. Arming and Disarming the System
The IQ Panel 4 offers various arming modes:
- Arm Stay: Arms the perimeter sensors (doors, windows) while allowing movement inside. Ideal for when you are home.
- Arm Away: Arms all sensors, including interior motion detectors. Ideal for when you leave the premises.
- Disarm: Deactivates all armed sensors.
To arm or disarm, tap the desired mode on the home screen and enter your 4-digit user code.
2. Managing Sensors and Devices
The panel allows you to add, remove, and configure various security and home automation devices (e.g., door/window sensors, motion detectors, smart lights, thermostats).
- To add a new device: Navigate to Settings > Advanced Settings > Installation > Devices > Security Sensors (or Z-Wave Devices for automation).
- Follow the on-screen instructions to pair the device.
3. Using the Panel Camera
The 8 Megapixel panel camera supports features like disarm photos, peek-in, and alarm videos.
- Disarm Photos: The camera captures an image when the system is disarmed, providing a visual log of who disarmed the system.
- Peek-in: Allows you to view live video from the panel camera remotely via the Qolsys app (if configured).
- Alarm Videos: The camera records a short video clip during an alarm event.
4. Smart Home Automation
Integrate Z-Wave compatible devices to control lights, locks, thermostats, and more directly from the IQ Panel 4 or the Qolsys app.
- Create scenes and rules to automate actions (e.g., "Goodnight" scene to lock doors and turn off lights).
Maintenance
1. Cleaning the Panel
To clean the touchscreen and panel surface, use a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Do not spray cleaners directly onto the panel.
2. Software Updates
The IQ Panel 4 receives over-the-air (OTA) software updates to improve performance, add features, and enhance security. Ensure your panel is connected to Wi-Fi to receive these updates.
- To check for updates: Navigate to Settings > Advanced Settings > Upgrade Software.
- Follow the on-screen prompts to install any available updates.
3. Battery Backup
The IQ Panel 4 includes a built-in battery backup to ensure continued operation during power outages. The battery is designed to last for several hours. If the battery backup is consistently low or not holding a charge, it may need replacement by a qualified technician.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Panel not powering on | Power adapter disconnected; outlet not working; internal issue. | Check power adapter connection and outlet. Try a different outlet. If problem persists, contact support. |
| Cannot connect to Wi-Fi | Incorrect password; Wi-Fi signal too weak; router issue. | Verify Wi-Fi password. Move panel closer to router or use a Wi-Fi extender. Restart router. |
| Sensor not responding | Sensor battery low; sensor out of range; sensor not properly paired. | Replace sensor battery. Relocate sensor closer to panel. Re-pair sensor following setup instructions. |
| Panel is slow or unresponsive | Too many background processes; software glitch. | Restart the panel (Settings > Advanced Settings > Reboot Panel). Ensure software is up to date. |
For issues not listed here, or if the suggested solutions do not resolve the problem, please refer to the support section or contact Qolsys technical support.
Specifications
| Feature | Detail |
|---|---|
| Model Number | IQP4003 |
| Display | 7-inch HD All-in-One Touchscreen |
| Camera | 8 Megapixel Panel Camera with Flex-Tilt |
| Connectivity | LTE (Verizon), Wi-Fi, Z-Wave, Bluetooth, PowerG, 345MHz |
| Power Source | Corded Electric |
| Item Weight | 1.95 pounds |
| Package Dimensions | 12 x 7 x 2 inches |
| Color | White |
Warranty Information
Qolsys products typically come with a limited manufacturer's warranty covering defects in materials and workmanship. The exact duration and terms of the warranty may vary based on region and retailer. Please retain your proof of purchase for warranty claims.
For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official Qolsys website.
Support and Contact
If you require technical assistance, have questions about your IQ Panel 4, or need to report an issue, please contact Qolsys customer support.
- Online Support: Visit the official Qolsys website for FAQs, support articles, and software downloads.
- Technical Support: Contact information (phone numbers, email) can typically be found on the Qolsys website or in the product packaging.
- Professional Installation/Monitoring: For advanced setup or monitoring services, contact your authorized Qolsys dealer or security provider.
