1. Introduction
Welcome to the user manual for your SHOKZ OpenRun Open-Ear Bluetooth Bone Conduction Sport Headphones. These headphones are designed to provide a unique audio experience by transmitting sound through your cheekbones, allowing your ears to remain open to your surroundings for enhanced safety and awareness, especially during physical activities.
The OpenRun headphones are lightweight, durable, and engineered for comfort during extended wear. They feature advanced bone conduction technology, a long-lasting battery, and a waterproof design, making them an ideal companion for sports, fitness, and daily use.

Figure 1.1: SHOKZ OpenRun Open-Ear Bluetooth Bone Conduction Sport Headphones.
2. What's in the Box
Upon unboxing your SHOKZ OpenRun headphones, please ensure all the following items are present:
- SHOKZ OpenRun Bone Conduction Sports Headphone
- Magnetic Induction Charging Cable
- Carrying Bag
- Shokz Sport Headband
- User Guide (this manual)

Figure 2.1: Included accessories with the SHOKZ OpenRun headphones.
3. Setup
3.1 Charging Your Headphones
Before first use, fully charge your OpenRun headphones. Use the provided magnetic induction charging cable. Connect the magnetic end to the charging port on the headphones and the USB-A end to a compatible USB power source (e.g., computer USB port, wall adapter).
- A full charge takes approximately 1 hour.
- A 10-minute quick charge provides up to 1.5 hours of battery life.
- The headphones feature a moisture detection alert to ensure safe charging. If moisture is detected, the charging port will not allow charging until dry.

Figure 3.1: The IP67 waterproof rating ensures durability against sweat and rain, with a moisture detection alert for safe charging.

Figure 3.2: Key features including 8-hour battery life and quick charge capability.
3.2 Powering On/Off
- To Power On: Press and hold the Power/Volume+ button for 2 seconds until the LED indicator flashes blue and Audrey says "Welcome to Shokz."
- To Power Off: Press and hold the Power/Volume+ button for 3 seconds until the LED indicator flashes red and Audrey says "Power off."
3.3 Bluetooth Pairing
Your OpenRun headphones use Bluetooth 5.0 for a stable wireless connection.
- Start with the headphones powered off.
- Press and hold the Power/Volume+ button for 5 seconds until the LED indicator flashes red and blue alternately, and Audrey says "Pairing."
- On your device (smartphone, tablet, laptop), open Bluetooth settings and enable Bluetooth.
- Select "OpenRun by Shokz" from the list of available devices.
- Once connected, Audrey will say "Connected," and the LED indicator will flash blue once.
Your headphones are now ready for use.
4. Operating Your Headphones
4.1 Wearing the Headphones
The OpenRun headphones are designed for an open-ear fit, resting comfortably on your cheekbones, just in front of your ears. The wraparound frame sits behind your neck.

Figure 4.1: The Open-Ear Comfort design ensures an ultra-light, secure fit for all-day listening.

Figure 4.2: Stay motivated with your audio while remaining aware of your surroundings.
4.2 Basic Controls
The headphones feature intuitive controls for media playback and calls.
| Function | Action |
|---|---|
| Play/Pause Music | Press the Multi-function button once. |
| Next Song | Double-press the Multi-function button. |
| Previous Song | Triple-press the Multi-function button. |
| Volume Up | Press the Volume+ button. |
| Volume Down | Press the Volume- button. |
| Answer/End Call | Press the Multi-function button once during an incoming call or active call. |
| Reject Call | Press and hold the Multi-function button for 2 seconds during an incoming call. |
| Activate Voice Assistant | Press and hold the Multi-function button for 2 seconds (when not on a call). |

Figure 4.3: Easy controls allow for answering calls, playing, pausing, and skipping audio with a simple tap.
4.3 Audio Quality and Bone Conduction
The SHOKZ OpenRun utilizes 8th generation bone conduction technology to deliver premium audio. This method transmits sound vibrations directly to your inner ear through your cheekbones, bypassing the eardrums. This innovative approach ensures clear sound while keeping your ears open to ambient sounds, enhancing safety in various environments.

Figure 4.4: Outstanding Sound Quality powered by 8th generation bone conduction technology.
5. Maintenance
5.1 Cleaning
To maintain the performance and longevity of your OpenRun headphones:
- Wipe the headphones with a soft, damp cloth after each use, especially after workouts, to remove sweat and dirt.
- Do not use abrasive cleaners or solvents.
- Ensure the charging port is dry before charging to prevent damage, as indicated by the moisture detection alert.
5.2 Storage
When not in use, store your headphones in the provided carrying bag to protect them from dust and scratches. Avoid storing them in extreme temperatures or direct sunlight.
5.3 Waterproof Rating
The OpenRun headphones are IP67 waterproof rated, meaning they are completely sweat and waterproof. They can withstand immersion in up to 1 meter of fresh water for 30 minutes. However, they are not suitable for swimming or prolonged submersion in water.
6. Troubleshooting
If you encounter issues with your SHOKZ OpenRun headphones, try the following solutions:
| Problem | Possible Solution |
|---|---|
| Headphones won't power on. | Ensure the headphones are fully charged. Connect to the charger and check the LED indicator. |
| Cannot pair with device. | Ensure headphones are in pairing mode (flashing red/blue). Turn off and on your device's Bluetooth. Forget the device on your phone and re-pair. |
| No sound or low volume. | Increase volume on both headphones and connected device. Ensure headphones are properly positioned on your cheekbones. Check if the device is connected to the correct Bluetooth profile. |
| Charging issues. | Ensure the charging cable is securely connected. Check for moisture in the charging port; allow it to dry if the moisture detection alert is active. Try a different USB power source. |
| Poor sound quality. | Ensure the headphones are positioned correctly. Move closer to your connected device to avoid interference. Try playing different audio sources. |
If the issue persists after trying these steps, please refer to the support section.
7. Specifications
Detailed technical specifications for the SHOKZ OpenRun headphones:
| Feature | Detail |
|---|---|
| Model Name | SHOKZ S803 |
| Connectivity Technology | Wireless |
| Wireless Communication | Bluetooth 5.0 |
| Audio Driver Type | Bone Conduction Driver |
| Ear Placement | Open Ear |
| Form Factor | Behind The Neck |
| Water Resistance Level | IP67 (Waterproof) |
| Battery Life | Up to 8 Hours |
| Charging Time | Approx. 1 Hour (10 min quick charge for 1.5 hrs) |
| Item Weight | 26 Grams (0.917 ounces) |
| Frequency Range | 20 Hz - 20,000 Hz |
| Control Type | Media Control, Remote |
| Compatible Devices | Smartphones, Tablets, Laptops, Desktops |
| Special Features | Noise Cancelling, Sweat Resistant, Waterproof |
| Product Dimensions | 9.45 x 27.17 x 0.98 inches |
| UPC | 703670538438 |
8. Warranty and Support
8.1 Warranty Information
As a renewed product, your SHOKZ OpenRun headphones are typically covered by a specific return or replacement policy. For this product, a 90-day refund/replacement policy is generally applicable from the date of purchase. Please refer to your purchase documentation or the retailer's policy for exact terms and conditions.
8.2 Customer Support
For further assistance, technical support, or warranty claims, please contact the seller or visit the official SHOKZ support website. You may find FAQs, additional troubleshooting guides, and contact information for customer service there.
No official product videos from the seller were found in the provided data to embed in this manual.





