Important Safety Information
Before initial use, ensure you remove the protective film (with date code) from the panel surface. This film is designed to protect the screen from scratches during shipping and handling.
Package Contents
Verify that all the following items are included in your package:
- Monitor Display
- Stand Base
- Stand Neck
- Power Adapter
- HDMI Cable
This image displays the components included with your Amazon Basics monitor: the stand base, the stand neck, a power adapter, and an HDMI cable for connectivity.
Setup
1. Monitor Assembly
- Attach the stand neck to the stand base.
- Carefully attach the assembled stand to the back of the monitor. Ensure it clicks securely into place.
- Place the monitor on a stable, flat surface. You can adjust the tilt of the monitor from -5° to 20° for optimal viewing. When tilting, hold only the bezel to prevent damage to the screen.
A front view of the Amazon Basics 24-inch monitor, showcasing its In-Plane Switching (IPS) panel for wide viewing angles, a stand that allows tilting from -5° to 20°, and a sleek 3-side bezel-less design for an immersive viewing experience.
2. Connecting Cables
Connect the HDMI cable from your computer's video output port to the HDMI input port on the monitor. For power, connect the power adapter to the monitor's power input and then to a wall outlet.
The rear panel of the monitor, illustrating the available input/output ports: DisplayPort 1.2, HDMI 1.4 (HDCP compliant), VGA, and a 3.5mm audio jack for both input and output.
3. Powering On
Press the power button located on the back of the monitor to turn it on. The monitor should automatically detect the input signal.
Video: Product Assembly and Connection
This video demonstrates the quick and easy assembly process of the Amazon Basics monitor, including attaching the stand and connecting the necessary cables. It also shows how to power on the monitor and highlights its VESA mounting compatibility.
Operating Instructions
Display Settings
Use the control buttons on the monitor to navigate the On-Screen Display (OSD) menu. Here you can adjust settings such as brightness, contrast, color temperature, and input source. The monitor supports a maximum refresh rate of 100Hz for smooth visuals.
Built-in Speakers
The monitor features built-in speakers that deliver clear audio. You can control the volume through your connected device or the monitor's OSD menu.
VESA Compatibility
The monitor is VESA compatible, allowing it to be mounted on a wall or an adjustable monitor arm (sold separately) for enhanced ergonomic flexibility.
This image provides the physical dimensions of the 24-inch monitor, along with key display specifications: 1920 x 1080 Full HD resolution and a 100 Hz refresh rate, ensuring a vibrant and clear picture.
Maintenance
To maintain the monitor's performance and appearance:
- Always unplug the monitor before cleaning.
- Use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive screen cleaner.
- Avoid using harsh chemicals, solvents, or abrasive materials that could damage the screen or casing.
- Do not spray cleaner directly onto the screen.
Troubleshooting
- No Power: Ensure the power adapter is securely connected to both the monitor and a working electrical outlet. Check if the power button is pressed.
- No Signal: Verify that the video cable (HDMI, DP, or VGA) is correctly connected to both the monitor and your computer. Ensure the correct input source is selected in the monitor's OSD menu.
- Flickering/Distorted Image: Check the video cable for damage or loose connections. Try a different video cable or port. Adjust the refresh rate in your computer's display settings to match the monitor's maximum 100Hz.
- No Sound from Built-in Speakers: Confirm that the audio cable (if using VGA) is connected, or that audio is being transmitted via HDMI/DP. Check the volume settings on both your computer and the monitor.
Specifications
| Feature | Specification |
|---|---|
| Standing screen display size | 24 Inches |
| Screen Resolution | 1920x1080 (FHD 1080p) |
| Max Screen Resolution | 1920 x 1080 |
| Brand | Amazon Basics |
| Series | C24M2020DNA |
| Item model number | C24M2020DNA |
| Item Weight | 6.61 pounds |
| Product Dimensions | 21.21 x 7.8 x 16 inches |
| Item Dimensions LxWxH | 21.21 x 7.8 x 16 inches |
| Color | Black |
| Manufacturer | Amazon |
| Aspect Ratio | 16:9 |
| Screen Surface Description | Glossy |
Warranty Information
This Amazon Basics monitor is covered by a limited warranty. Please refer to the warranty documentation included in your product packaging or visit the Amazon Basics official website for detailed terms and conditions.
Customer Support
For further assistance, troubleshooting, or warranty claims, please contact Amazon Basics customer support through the Amazon website or your purchase platform. Have your product model number (C24M2020DNA) and purchase date ready.