Introduction
This instruction manual provides essential information for the safe and efficient use of your WEN 20V Max 12-Inch Cordless Snow Shovel, Model 20720BT. This tool is designed for clearing snow from decks, patios, sidewalks, and steps. Please read this manual thoroughly before operation and retain it for future reference.
Safety Information
Always prioritize safety when operating power tools. Adhere to the following guidelines:
- Use appropriate personal protective equipment, including safety glasses or goggles and gloves.
- Keep hands, feet, and clothing away from moving parts during operation.
- Ensure the work area is clear of debris and other individuals before starting the snow shovel.
- Store the snow shovel in a secure, dry location, out of reach of children and unauthorized users.
- Do not operate the snow shovel if any parts are damaged or missing.
Product Features
The WEN 20V Max 12-Inch Cordless Snow Shovel is equipped with features designed for efficient snow removal:
- 12-Inch Clearing Width: Clears a path up to 12 inches wide and 6 inches deep.
- Adjustable Directional Vanes: An oversized lever allows you to easily adjust the snow discharge direction, up to 20 feet away.
- Cordless Design: Operates on WEN 20V Max Lithium-Ion batteries (sold separately) for maximum portability without extension cords.
- Dual-Handle System: An adjustable auxiliary handle provides ergonomic comfort and reduces strain during use.
- Durable Auger and Scraper Bar: Designed for effective snow pickup and clearing down to the surface.
- Compact Storage: The shovel can be easily collapsed for convenient storage.
Assembly and Setup
Your WEN 20V Max 12-Inch Cordless Snow Shovel (Model 20720BT) is sold as a tool only. Battery and charger are sold separately. Ensure you have a compatible WEN 20V Max Lithium-Ion battery (models 20202, 20204, 20204D, 20205) and charger (models 20200C, 20200D, 20201Q) before assembly and operation.
- Unpack Components: Carefully remove all parts from the packaging.
- Attach Auxiliary Handle: Secure the auxiliary handle to the main shaft at a comfortable height using the provided fasteners.
- Insert Battery: Ensure the battery is fully charged. Align the battery with the battery port on the snow shovel and slide it in until it clicks securely into place.
- Check Connections: Verify all connections are tight and secure before use.
Operating Instructions
Follow these steps for safe and effective snow removal:
- Prepare the Area: Clear the area of any objects that could be thrown by the snow shovel.
- Adjust Directional Vanes: Use the oversized lever to set the desired direction for snow discharge. Aim away from people, windows, and vehicles.
- Start the Shovel: With a firm grip on both handles, press the safety button and then squeeze the trigger to start the motor.
- Begin Clearing: Push the snow shovel forward into the snow. Work in overlapping passes to ensure complete clearing.
- Manage Snow Depth: For snow deeper than 6 inches, clear in layers, taking off the top layer first.
- Stop Operation: Release the trigger to stop the motor.
Video 1: Demonstration of the WEN 20V Max Cordless Snow Shovel in action, clearing snow from a path. This video is provided by Great Lakes Tool Mfg Inc.
Maintenance
Proper maintenance ensures the longevity and performance of your snow shovel:
- Cleaning: After each use, disconnect the battery and clean the snow shovel with a damp cloth. Remove any snow or ice buildup from the auger and housing.
- Inspection: Regularly inspect the auger, scraper bar, and all fasteners for wear or damage. Replace worn parts as needed.
- Storage: Store the snow shovel in a dry, protected area. The collapsible design allows for compact storage. Remove the battery before storing for extended periods.
Troubleshooting
If you encounter issues with your snow shovel, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Shovel does not start. | Battery not inserted correctly or not charged. Safety button not pressed. | Ensure battery is fully charged and securely inserted. Press the safety button before squeezing the trigger. |
| Reduced snow throwing distance. | Wet, heavy snow. Obstruction in the discharge chute. | Clear snow in smaller passes. Disconnect battery and clear any obstructions from the chute. |
| Excessive vibration. | Loose fasteners. Damaged auger. | Check and tighten all fasteners. Inspect auger for damage and replace if necessary. |
If problems persist, contact WEN customer support.
Specifications
| Specification | Detail |
|---|---|
| Model Number | 20720BT |
| Brand | WEN |
| Power Source | 20V Max Lithium-Ion Battery (sold separately) |
| Clearing Width | 12 inches |
| Clearing Depth | Up to 6 inches |
| Throwing Distance | Up to 20 feet |
| Item Dimensions (L x W x H) | 39 x 12.9 x 40.6 inches |
| Item Weight | 5.4 Kilograms |
| Handle Material | Plastic |
| Grip Type | Ergonomic |
| UPC | 044459907206 |
Warranty and Support
The WEN 20V Max 12-Inch Cordless Snow Shovel (Model 20720BT) comes with a two-year warranty. For warranty claims, technical assistance, or to order replacement parts, please contact WEN customer support. A friendly customer help line and a stocked inventory of replacement parts are available to assist you.
Please refer to the official WEN website or your product packaging for the most current contact information.