1. Introduction
Thank you for purchasing the GAGGIA Besana Automatic Espresso Machine HD8651. This compact, Italian-designed machine offers simple operation for authentic espresso and coffee beverages. This manual provides essential information for safe and efficient use, including setup, operation, maintenance, and troubleshooting.

Figure 1: Front view of the GAGGIA Besana Automatic Espresso Machine HD8651.
2. Safety Information
Please read all safety instructions carefully before using the appliance. Keep this manual for future reference.
- Ensure the appliance is connected to a grounded power outlet with the correct voltage (100V, 50/60Hz).
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Keep children away from the appliance during operation.
- Always unplug the machine before cleaning or maintenance.
- Do not operate the machine if the power cord or plug is damaged.
- Use only original GAGGIA accessories and spare parts.
3. Package Contents
Verify that all items are present in the box:
- GAGGIA Besana Automatic Espresso Machine HD8651
- Power Cord (1.2m)
- Instruction Manual
- Periodic Maintenance Booklet
- Grinder Adjustment Key
- Cleaning Brush
- Brewing Unit Grease (5g)
- Descaling Solution (MEL-F2000)
4. Setup
4.1 Unpacking and Placement
- Remove all packaging materials from the machine.
- Place the machine on a stable, level surface, away from heat sources and water.
- Ensure adequate space around the machine for ventilation and access to components.
4.2 Filling the Water Tank
- Remove the water tank from the machine.
- Fill the tank with fresh, cold tap water up to the MAX level indicator.
- Reinsert the water tank securely into the machine.
4.3 Adding Coffee Beans
- Open the lid of the coffee bean container.
- Pour fresh whole coffee beans into the container. Do not fill above the MAX level.
- Close the lid firmly.

Figure 2: Adding coffee beans to the machine's bean hopper.
4.4 Initial Rinse Cycle
Before first use or after a long period of inactivity, perform a rinse cycle:
- Place a container under the coffee spout.
- Press the power button to turn on the machine.
- The machine will automatically perform a rinse cycle, dispensing hot water.
- Once the cycle is complete, the machine is ready for use.
4.5 Setup Video Guide
For a visual guide on setting up your GAGGIA Besana, please watch the video below:
Video 1: Detailed setup and initial operation guide for the GAGGIA Besana.
5. Operating Instructions
5.1 Control Panel Overview
The GAGGIA Besana features a simple control panel for ease of use.

Figure 3: The control panel features two coffee buttons and a steam/hot water dial.
- Single Espresso Button: Press once for a single shot of espresso.
- Double Espresso Button: Press once for a double shot of espresso.
- Steam/Hot Water Dial: Turn to activate the steam wand for milk frothing or to dispense hot water.
- Power Button: Turns the machine on or off.
5.2 Making Espresso/Coffee
- Ensure the water tank is filled and coffee beans are in the hopper.
- Place a cup under the coffee spout.
- Press either the single or double espresso button. The machine will grind the beans and brew your coffee automatically.
5.3 Using the Steam Wand for Milk Frothing
- Fill a milk pitcher with cold milk.
- Turn the steam/hot water dial to the steam position. Wait for the steam indicator light to illuminate steadily.
- Submerge the steam wand tip just below the surface of the milk.
- Open the steam valve by turning the dial further. Froth the milk until desired texture and temperature are reached.
- Close the steam valve and clean the steam wand immediately after use with a damp cloth.

Figure 4: Frothing milk using the integrated steam wand.
5.4 Hot Water Function
To dispense hot water:
- Place a cup under the steam wand.
- Turn the steam/hot water dial to the hot water position.
- Hot water will be dispensed. Turn the dial back to stop.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your GAGGIA Besana machine.
6.1 Daily Cleaning
- Drip Tray and Coffee Grounds Container: Empty and rinse daily.
- Water Tank: Rinse daily and refill with fresh water.
- Coffee Spout: Wipe with a damp cloth.
6.2 Cleaning the Brewing Unit
The brewing unit should be rinsed weekly under running water.
- Turn off and unplug the machine.
- Open the service door and remove the brewing unit by pressing the 'PUSH' button and pulling it out.
- Rinse the brewing unit thoroughly under lukewarm running water until all coffee residues are removed.
- Allow it to air dry before reinserting.

Figure 5: Rinsing the brewing unit under running water.
6.3 Grinder Adjustment
The ceramic grinder allows for adjustment of coffee fineness. Use the provided grinder adjustment key.
- Adjust the grinder only when the grinder is operating (e.g., during grinding for a coffee).
- Insert the adjustment key into the grinder adjustment knob inside the bean hopper.
- Turn the knob one click at a time to adjust fineness. Turning clockwise makes the grind finer, counter-clockwise makes it coarser.

Figure 6: Ceramic grinder components, ensuring fresh aroma and durability.
6.4 Descaling
Descale the machine when prompted by the descaling indicator light, or approximately every 2-3 months depending on water hardness. Use the provided GAGGIA descaling solution (MEL-F2000).
Refer to the dedicated 'Periodic Maintenance Booklet' for detailed descaling instructions.
6.5 Greasing the Brewing Unit
Apply the provided brewing unit grease (5g) to the moving parts of the brewing unit every few months, or as indicated in the maintenance booklet.
6.6 Maintenance Video Guide
For a visual guide on maintaining your GAGGIA Besana, please watch the video below:
Video 2: Guide to cleaning and maintaining the GAGGIA Besana brewing unit and other components.
7. Troubleshooting
If you encounter issues with your machine, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No coffee dispensed | Water tank empty; no coffee beans; brewing unit blocked. | Fill water tank; add coffee beans; clean brewing unit. |
| Weak coffee | Grind too coarse; insufficient coffee dose. | Adjust grinder to a finer setting; ensure sufficient beans in hopper. |
| Machine leaks water | Water tank not properly inserted; brewing unit seal damaged. | Reinsert water tank correctly; contact support if seal is damaged. |
| Steam wand not producing steam | Steam wand blocked; machine not heated to steam temperature. | Clean steam wand nozzle; wait for steam indicator light to stabilize. |
If the problem persists after attempting these solutions, please contact customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | HD8651 |
| Voltage | 100V |
| Power Consumption | 1000W |
| Power Supply | 50/60Hz |
| Dimensions (W x H x D) | 295 x 325 x 420 mm |
| Weight | 6.9 kg |
| Body Material | Plastic |
| Water Tank Capacity | 1.0 L |
| Coffee Bean Container Capacity | 200 g |
| Pump Pressure | Max 15 bar |
| Boiler Material | Stainless Steel |
| Coffee Grinder Type | Ceramic |
| Coffee Bean Amount per Cup | Approx. 10 g |
| Coffee Grounds Container Capacity | 8 cups |
| Safety Device | Temperature Fuse |
| Usable Cup Height | Up to 95 mm |
| Coffee Settings | 2 types |
| Steam Function | Yes |
| Hot Water Function | Yes |
9. Warranty and Support
The GAGGIA Besana Automatic Espresso Machine HD8651 comes with a 1-year manufacturer's warranty from the date of purchase.
Fuji Sangyo Co., Ltd. is the official Japanese distributor for GAGGIA products. They ensure that all imported products comply with Japanese laws and regulations, providing reliable support and service.

Figure 7: GAGGIA official distributor information.
Important Note: Support and warranty services are only provided for products purchased through official channels. Parallel imported products are not covered by the manufacturer's warranty or local support services. Please ensure your purchase is from an authorized retailer.
For technical assistance, warranty claims, or spare parts, please contact your authorized GAGGIA service center or the official distributor.





