Introduction
Thank you for choosing DACOM Open Ear Headphones. These wireless Bluetooth 5.3 earbuds are designed to provide a comfortable listening experience while maintaining awareness of your surroundings. Featuring earhooks for a secure fit, touch controls, and IP65 waterproofing, they are ideal for various activities including running, cycling, and workouts.
Please read this manual carefully to ensure proper use and optimal performance of your headphones.
Package Contents
- DACOM Open Ear Headphones (Left and Right)
- Charging Case
- USB Charging Cable
- User Manual

Setup
1. Charging the Headphones and Case
Before first use, fully charge the headphones and the charging case. Connect the provided USB cable to the charging port on the case and a power source. The indicator lights on the case will show the charging status.
- Charging Case Battery Life: Provides up to 50 hours of additional playtime.
- Earbuds Battery Capacity: 50 mAh per earbud.
- Earbuds Playtime: Up to 10 hours on a single charge.

2. Bluetooth Pairing
The earbuds support one-step pairing. They will automatically enter pairing mode when you open the charging case.
- Open the charging case. The earbuds will automatically power on and enter pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for "OpenBuds Air" or "DACOM H11" in the list of available Bluetooth devices.
- Select the device name to connect. Once connected, you will hear an audio prompt.
The headphones are compatible with iOS, Android, Windows, and other Bluetooth-enabled devices.

Operating Instructions
Wearing the Headphones
The DACOM Open Ear Headphones feature an ergonomic earhook design for a secure and comfortable fit. Gently place the earbud over your ear, ensuring the earhook rests comfortably behind your ear.


Touch Controls
The headphones feature intuitive touch controls on each earbud. The specific functions may vary slightly depending on your device and application.
| Action | Function |
|---|---|
| Single Tap | Play/Pause music, Answer/End call |
| Double Tap (Left Earbud) | Previous Track |
| Double Tap (Right Earbud) | Next Track |
| Triple Tap (Left Earbud) | Volume Down |
| Triple Tap (Right Earbud) | Volume Up |
| Long Press (2 seconds) | Activate Voice Assistant (Siri, Google Assistant) |
| Long Press (3 seconds during call) | Reject Call |
For advanced customization and control, download the DACOM companion app. The app allows you to check battery levels, adjust tuning settings, and even locate your headphones.

Audio Features
- Open Ear Design: Allows you to hear your surroundings while enjoying audio, enhancing safety during outdoor activities.
- 16.2mm Large Drivers: Deliver high-resolution sound quality with a 360° panoramic sound effect.
- Bluetooth 5.3: Ensures a faster, more stable connection with zero delay and intelligent noise reduction (ENC).
- Game Mode: Reduces audio delay to as low as 65ms, ensuring synchronized audio and video for an immersive gaming experience.


Maintenance
Cleaning
To maintain optimal performance and hygiene, regularly clean your headphones. Use a soft, dry, lint-free cloth to wipe the earbuds and charging case. Avoid using abrasive materials or harsh chemicals.
Water Resistance (IP65)
The DACOM Open Ear Headphones are IP65 rated, meaning they are protected against dust ingress and low-pressure water jets from any direction. This makes them suitable for workouts and outdoor activities where they may be exposed to sweat and light rain.
- Wipe in time: After exposure to sweat or rain, wipe the headphones dry promptly.
- Not allowed to swim: The IP65 rating does not mean they are suitable for submersion in water or swimming.

Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones not pairing | Bluetooth is off on device, headphones not in pairing mode, or previously paired with another device. | Ensure Bluetooth is enabled on your device. Place earbuds back in case, close, then open to re-enter pairing mode. Forget "OpenBuds Air" from your device's Bluetooth list and try pairing again. |
| No sound or low volume | Volume too low on device/headphones, headphones not connected, or audio source issue. | Increase volume on both your device and the headphones. Ensure headphones are properly connected. Check if audio is playing from the correct source on your device. |
| Intermittent connection/skipping | Too far from device, interference, or low battery. | Move closer to your device. Avoid areas with strong Wi-Fi or other Bluetooth interference. Charge the headphones and case fully. |
| One earbud not working | Low battery in one earbud, or connection issue. | Place both earbuds back in the charging case, close the lid, wait a few seconds, then open it again. Ensure both earbuds are fully charged. Re-pair the headphones with your device. |
| Touch controls not responding | Improper touch, or temporary software glitch. | Ensure you are tapping the correct area. Try restarting the headphones by placing them in the case and taking them out. Ensure your device's software is up to date. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | Open Ear Headphones |
| Model Number | H11 |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.3 |
| Ear Placement | Open Ear |
| Audio Driver Size | 16.2 Millimeters |
| Frequency Range | 20 Hz - 20,000 Hz |
| Control Type | Media Control (Touch) |
| Battery Life (Earbuds) | Up to 10 Hours |
| Battery Life (with Case) | Up to 50 Hours |
| Water Resistance Level | IP65 Waterproof |
| Item Weight | 5.9 ounces |
| Product Dimensions | 4.17 x 6.14 x 1.77 inches |
| Manufacturer | DACOM |
| Color | Black |
| Carrying Case Material | Plastic or Fabric |
Warranty and Support
DACOM products are designed and manufactured to the highest quality standards. For warranty information and customer support, please refer to the warranty card included in your package or visit the official DACOM website.
If you encounter any issues not covered in this manual, please contact DACOM customer service for assistance.
Manufacturer: DACOM
Website: DACOM Official Store on Amazon





