NETVUE Hum Duo AI

NETVUE Birdfy Hum Duo AI Hummingbird Feeder User Manual

Model: Hum Duo AI

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your NETVUE Birdfy Hum Duo AI Hummingbird Feeder. This device features dual 2K HD cameras for multi-angle bird watching, automatic capture, and smart notifications, enhancing your hummingbird observation experience.

2. Safety Information

Please read and understand all safety instructions before using the product. Failure to follow these instructions may result in injury or damage to the product.

3. Package Contents

Verify that all components are present in the package:

NETVUE Birdfy Hum Duo AI Hummingbird Feeder with dual cameras and phone showing live view

Image: NETVUE Birdfy Hum Duo AI Hummingbird Feeder. This image displays the complete feeder unit, including the nectar reservoir, red base with feeding ports, and the integrated dual cameras. A smartphone screen next to it shows a live view of a hummingbird at the feeder.

4. Setup

4.1 Nectar Preparation

Prepare hummingbird nectar using a simple 4:1 ratio of water to sugar. Do not use artificial sweeteners or honey.

  1. Boil 1 cup of water.
  2. Remove from heat and stir in 1/4 cup of granulated sugar until fully dissolved.
  3. Allow the solution to cool completely before filling the feeder.

4.2 Filling the Feeder

Instructions for refilling the hummingbird feeder

Image: Refilling Nectar Easily. This image illustrates the three steps for refilling the feeder: turning and pulling up the reservoir, removing the plug to fill with nectar, and then plugging and turning to secure it back in place.

  1. Gently turn the nectar reservoir right and pull it up to detach it from the base.
  2. Remove the plug from the bottom of the reservoir.
  3. Pour the cooled nectar into the reservoir.
  4. Replace the plug securely and reattach the reservoir to the base by turning it left until it locks.

4.3 Charging the Device

The feeder has a built-in rechargeable battery. Before initial use, fully charge the device using the provided USB Type-C cable.

Image showing the charging port and QR code for app setup

Image: Built-in Rechargeable Battery and Easy Configuration. This image shows the USB-C charging port on the feeder and a smartphone displaying a QR code for easy 2.4G Wi-Fi configuration.

4.4 App Installation and Wi-Fi Connection

Download the Birdfy app to your smartphone and connect the feeder to your home Wi-Fi network (2.4GHz only).

  1. Scan the QR code provided in the manual or on the product packaging, or search for "Birdfy" in your app store to download the application.
  2. Create an account or log in.
  3. Follow the in-app instructions to add your new device. This typically involves scanning a QR code displayed by the app with the feeder's camera.
  4. Ensure your Wi-Fi network is 2.4GHz, as 5GHz networks are not supported.

4.5 Mounting the Feeder

The feeder can be installed on a pole, post, or wall. Use the provided S-hook for hanging.

5. Operating Instructions

5.1 Dual Camera System

The feeder is equipped with two 2K HD cameras, providing both front and side views of visiting hummingbirds.

Two views of a hummingbird, side and front, captured by the dual cameras

Image: Two Angles Simultaneously, Two Cameras. This image shows two distinct views of a hummingbird: a side view and a front view, demonstrating the capability of the dual camera system.

Adjustable side camera for optimal viewing angle

Image: Graceful Side Posture and Adjustable Viewing. This image highlights the adjustable side camera, indicating it can be set to a 30-degree angle for perfect viewing of hummingbirds.

5.2 Automatic Capture and Notifications

The feeder utilizes motion detection technology to automatically record hummingbird visits and send instant alerts.

Smartphone notification for bird detection

Image: Bird Detection Notification. This image shows a smartphone screen displaying a notification: "Bird Detection - Rufous Hummingbird detected by Birdfy Hum Feeder at 10:15am." A hummingbird is visible at the feeder in the background.

5.3 Birdfy App Features

The Birdfy app provides advanced features for managing your feeder and observing birds.

Lifetime Free AI bird identification feature

Image: Lifetime Free AI. This image shows a hummingbird at the feeder with a yellow box highlighting it, indicating the AI identification feature. Text states "Lifetime Free AI, NO need any subscription."

Birdfy Highlight feature showing daily bird visits

Image: Birdfy Highlight. This image displays a smartphone screen showing the Birdfy Highlight feature, which counts hummingbird visits, identifies first-time visitors, and presents daily best shots of various hummingbird species.

Birdfy Recap feature showing monthly birding summary

Image: Birdfy Recap. This image shows smartphone screens illustrating the Birdfy Recap feature, which summarizes monthly birding activity, including the number of bird visitors and identified species.

Free cloud storage for 30 days of video retention

Image: Free Cloud Storage. This image depicts a filmstrip of hummingbird videos and a smartphone screen, indicating 30 days of free cloud storage for video retention, allowing playback anytime, anywhere.

6. Maintenance

6.1 Cleaning the Feeder

Regular cleaning is essential to prevent mold and bacteria growth, ensuring the health of visiting hummingbirds.

User-friendly features for cleaning and ant moat

Image: User Friendly Features. This image shows the detachable base for easy cleaning, the integrated ant moat, and the included cleaning accessories (bottle brush and small port brush).

6.2 Nectar Replacement

Nectar should be replaced frequently to maintain freshness and prevent spoilage.

6.3 Ant Moat

The feeder includes a built-in ant moat to deter ants from reaching the nectar.

7. Troubleshooting

This section addresses common issues you might encounter with your Birdfy Hum Duo AI Feeder.

ProblemPossible CauseSolution
Feeder not connecting to Wi-FiIncorrect Wi-Fi band (5GHz), weak signal, incorrect password.Ensure you are connecting to a 2.4GHz Wi-Fi network. Verify Wi-Fi password. Move feeder closer to router or use a Wi-Fi extender. Try resetting the camera with the ejector pin and re-pairing.
Battery drains quicklyFrequent motion detection (e.g., wind, large animals), high usage, cold weather.Adjust motion detection sensitivity in the app. Ensure feeder is mounted stably to minimize false triggers. Consider purchasing a compatible solar panel (sold separately) for continuous charging.
No bird detections or notificationsMotion detection off, low battery, poor Wi-Fi connection, feeder placement.Check app settings to ensure motion detection is enabled. Charge the battery. Verify Wi-Fi signal strength. Ensure feeder is placed in an area frequented by hummingbirds.
Nectar attracting antsAnt moat is dry or not properly filled.Ensure the ant moat is filled with water and regularly checked.

8. Specifications

Detailed technical specifications for the NETVUE Birdfy Hum Duo AI Hummingbird Feeder.

BPA Free and Anti-UV materials for hummingbird health

Image: BPA Free & Anti-UV. This image highlights the use of BPA-free and anti-UV materials, emphasizing their safety for hummingbirds.

9. Support

For further assistance, technical support, or warranty inquiries, please contact NETVUE customer service.