Introduction
Welcome to your URBAN ARMOR GEAR Bluetooth Keyboard Folio Case. This manual provides essential instructions for the setup, operation, maintenance, and troubleshooting of your new device. Please read this manual thoroughly to ensure optimal performance and longevity of your product.
This case is designed for compatibility with the following iPad models:
- iPad 10.9" (10th Gen 2022) - Models A2696, A2757, A2777
- iPad 11" A16 (11th Gen 2025) - Models A3354, A3355
Setup
1. Installing Your iPad
Gently align your iPad with the case and press firmly around the edges until it is securely seated. Ensure all ports, buttons, and the camera are accessible and unobstructed.

Image: iPad securely fitted into the UAG case, viewed from the side.
2. Charging the Keyboard
Before initial use, fully charge the keyboard. Connect the included USB-C charging cable to the keyboard's charging port and a compatible USB power adapter. The charging indicator will illuminate during charging and turn off or change color when fully charged. A full charge provides extended usage time.

Image: Icon representing a rechargeable battery.
3. Pairing the Bluetooth Keyboard
To connect your keyboard to your iPad:
- Ensure the keyboard is sufficiently charged.
- Turn on the keyboard using its power switch.
- On your iPad, navigate to Settings > Bluetooth and ensure Bluetooth is enabled.
- The keyboard will appear in the "Other Devices" list as "UAG Keyboard" or similar. Tap on it to initiate pairing.
- Follow any on-screen prompts on your iPad to complete the pairing process. Once paired, the keyboard will automatically connect when turned on and within range.

Image: Icon representing Bluetooth wireless connectivity.
4. Apple Pencil / Logitech Crayon Holder
The case features a dedicated built-in holder for convenient storage and quick access to your Apple Pencil or Logitech Crayon.

Image: The UAG keyboard folio case with an iPad, showing the integrated Apple Pencil holder.
Operating Instructions
1. Typing Experience
The keyboard is designed with spacious, contoured keys to provide a comfortable and efficient typing experience. The spill-resistant design offers protection against accidental liquid exposure.

Image: Front view of the UAG keyboard folio case with an iPad, highlighting the keyboard layout.
2. Multi-Touch Trackpad
Utilize the integrated multi-touch trackpad for precise navigation and gesture controls on your iPad. Refer to your iPad's operating system documentation for a comprehensive list of supported gestures.
3. Adjusting Viewing Angles
The built-in hinge and kickstand allow you to easily adjust your iPad to various viewing angles for optimal comfort, whether typing, watching videos, or drawing. The stable design ensures the iPad remains in position.

Image: Side view of the UAG keyboard folio case demonstrating the adjustable viewing angle of the iPad.
4. Magnetic Closure
The smart folio cover features a secure magnetic closure that keeps your iPad protected when closed and supports the iPad's auto wake/sleep function.

Image: Icon representing the auto wake/sleep feature of the folio cover.
Maintenance
1. Cleaning
To clean the case and keyboard, gently wipe surfaces with a soft, slightly damp cloth. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the product.
2. Storage
When not in use, ensure the folio cover is closed to protect both your iPad's screen and the keyboard from dust, scratches, and impacts.
Troubleshooting
1. Keyboard Not Connecting or Responding
- Check Bluetooth: Ensure Bluetooth is enabled on your iPad and the keyboard is turned on.
- Battery Level: Verify that the keyboard battery is sufficiently charged.
- Re-pair Device: Go to your iPad's Bluetooth settings, forget the "UAG Keyboard" device, and then re-pair it following the setup instructions.
- Restart Devices: Try restarting both your iPad and the keyboard.
2. Trackpad Issues
- Clean Trackpad: Ensure the trackpad surface is clean and free of debris.
- iPad Settings: Check your iPad's accessibility settings for trackpad sensitivity and gesture configurations.
- Scrolling Speed: If scrolling is too fast or jerky, adjust the scrolling speed in your iPad's trackpad settings.
3. Charging Problems
- Cable Connection: Ensure the USB-C charging cable is securely connected to both the keyboard and the power source.
- Alternative Cable/Adapter: Try using a different USB-C cable or power adapter to rule out faulty accessories.
4. Physical Fit Issues
- Compatibility: Double-check that your iPad model is listed as compatible with this case (iPad 10.9" 10th Gen 2022 or iPad 11" A16 11th Gen 2025).
- Proper Seating: Ensure the iPad is correctly and fully seated within the case's protective frame.
Specifications
| Product Dimensions | 10.24 x 7.76 x 0.83 inches |
| Item Weight | 1.67 pounds |
| Model Number | 124412114031 |
| Batteries | 1 Lithium Polymer battery (included) |
| Compatible Devices | iPad 11-inch A16 11th Gen 2025, 10.9-inch 10th Gen 2022 (A3354, A3355, A2696, A2757, A2777) |
| Connectivity Technology | Bluetooth |
| Special Features | Rechargeable, Multi-Touch Trackpad, Apple Pencil/Logitech Crayon holder, MIL-STD-810G military drop certified up to 4ft (1.2 meters) |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Color | Black/Ash |

Image: Icon indicating MIL-STD-810G military drop test certification.
Warranty and Support
For detailed warranty information, product registration, and customer support, please visit the official URBAN ARMOR GEAR website. It is recommended to retain your proof of purchase for any warranty claims or service requests.
Official Website: www.urbanarmorgear.com