Kolice KOICM395TJ Commercial Tabletop Soft Serve Ice Cream Machine User Manual

1. Introduction

Thank you for choosing the Kolice KOICM395TJ Commercial Tabletop Soft Serve Ice Cream Machine. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new equipment. Please read this manual thoroughly before installation and use, and retain it for future reference.

This heavy-duty commercial machine is designed for producing soft serve ice cream, frozen yogurt, and gelato with a capacity of 17 gallons per hour. It features a countertop design, a 4.3-inch touch control panel, and full transparent dispensers for monitoring the ice cream production process. The machine supports 7 flavors (4 individual and 3 mixed) and includes upper tanks that are refrigerated to keep mixtures fresh overnight.

2. Safety Instructions

To prevent injury to users or damage to the machine, always adhere to the following safety precautions:

• Electrical Safety: Ensure the machine is connected to a dedicated 110V 60Hz power supply with a minimum of 30 amps available. Do not use extension cords or adapters. Always ground the machine properly. Disconnect power before cleaning or servicing.
• Placement: Place the machine on a stable, level, and heat-resistant surface. Ensure adequate ventilation around the machine to prevent overheating. Maintain at least 6 inches of clearance on all sides.
• Operation: Do not operate the machine with wet hands. Keep hands and foreign objects away from moving parts. Never insert objects into the dispensing nozzles or air vents.
• Food Safety: Use only food-grade ingredients. Clean and sanitize all parts that come into contact with food regularly, as described in the maintenance section. Do not store mixtures in the machine for extended periods beyond recommended guidelines.
• Children and Unauthorized Personnel: Keep children and unauthorized personnel away from the machine during operation.

3. Product Overview

The Kolice KOICM395TJ is a robust soft serve ice cream machine designed for commercial environments. Key components include:

• Stainless Steel Casing: Durable and easy to clean.
• Hopper Tanks (4x7L): Upper tanks for holding liquid ice cream mix, featuring refrigeration for overnight storage.
• Freezing Cylinders (4x1.5L): Where the mix is frozen and churned.
• Transparent Dispensers: Allows visual monitoring of the ice cream consistency and level.
• Dispensing Handles: Seven handles for individual and mixed flavor dispensing.
• 4.3-inch Touch Control Panel: Intuitive interface for controlling machine functions.
• Drip Tray: Collects any drips from the dispensing nozzles.

Figure 3.1: Front view of the Kolice KOICM395TJ machine, showing the seven dispensing handles and transparent dispensers.

Figure 3.2: Close-up of the 4.3-inch touch control panel, displaying various operational indicators and control buttons.

4. Setup and Installation

4.1 Unpacking

1. Carefully remove the machine from its packaging.
2. Inspect the machine for any shipping damage. Report any damage to your supplier immediately.
3. Remove all packing materials, including any protective films or tapes.

4.2 Placement

• Place the machine on a sturdy, level countertop capable of supporting its weight (approximately 396 lbs / 180 kg).
• Ensure there is at least 6 inches (15 cm) of clear space around all sides of the machine for proper air circulation and ventilation.
• Avoid placing the machine near heat sources or in direct sunlight.

4.3 Electrical Connection

• Connect the machine to a dedicated 110V 60Hz electrical outlet.
• The machine requires a circuit with a minimum of 30 amps. Consult a qualified electrician if you are unsure about your electrical supply.
• Ensure the machine is properly grounded to prevent electrical shock.

4.4 Initial Cleaning

• Before first use, thoroughly clean all parts that will come into contact with food. Refer to the 'Maintenance' section for detailed cleaning instructions.
• Use the provided small brush for cleaning hard-to-reach areas.

5. Operation

5.1 Preparing the Mix

• Prepare your soft serve ice cream, frozen yogurt, or gelato mix according to the manufacturer's instructions.
• Ensure the mix is thoroughly blended and free of lumps.

5.2 Filling the Hoppers

Figure 5.1: Top view of the four 7-liter hopper tanks.

1. Open the lids of the four 7-liter hopper tanks located on top of the machine.
2. Pour the prepared liquid mix into each hopper. Do not overfill.
3. Close the hopper lids securely.

5.3 Control Panel Functions

The 4.3-inch touch control panel allows for easy operation:

• Power On/Off: Press the power button to turn the machine on or off.
• Production Mode: Select 'Produce' to begin the freezing process. The machine will automatically churn the mix into soft serve.
• Pre-cooling: Activate pre-cooling for the upper tanks to keep the liquid mix fresh, especially for overnight standby.
• Auto Washing: Initiates an automatic cleaning cycle (refer to Maintenance for details).
• Firmness Adjustment: Use the '+' and '-' buttons to adjust the desired firmness of the ice cream.
• Auto Counting: The machine features an auto-counting function for dispensed servings.

5.4 Dispensing Ice Cream

Figure 5.2: Various ice cream cones dispensed from the machine, showcasing different flavors and shapes.

Figure 5.3: Close-up view of the transparent dispensers, allowing visibility of the ice cream as it is dispensed.

1. Once the machine indicates the ice cream is ready (e.g., 'SUPER' indicator on the display), place a cone or cup under the desired dispensing nozzle.
2. Pull down the corresponding handle to dispense the ice cream. The machine offers 7 standard mold tools (discharge nozzles) and 4 additional special shape mold tools, allowing for 5 different fancy shapes.
3. Release the handle to stop dispensing.

6. Maintenance and Cleaning

Regular cleaning and maintenance are crucial for the longevity and hygienic operation of your ice cream machine.

6.1 Daily Cleaning

1. Empty Hoppers: At the end of each day, if not using the overnight standby feature, drain any remaining mix from the hoppers.
2. Auto Washing Cycle: Fill the hoppers with clean water. Activate the 'Auto Washing' function on the control panel. Allow the machine to run for a few minutes, then drain the water through the dispensing nozzles. Repeat with fresh water until the drained water is clear.
3. External Cleaning: Wipe down the exterior of the machine with a damp cloth and mild detergent. Do not use abrasive cleaners or allow water to enter electrical components.

6.2 Weekly Deep Cleaning (or as needed)

1. Power Off: Ensure the machine is powered off and unplugged.
2. Disassembly: Carefully disassemble the dispensing nozzles, handles, and any other removable parts that come into contact with the ice cream mix. Refer to the machine's diagrams for proper disassembly.
3. Cleaning: Wash all disassembled parts with warm, soapy water. Use the provided small brush to clean inside the nozzles and other intricate areas. Rinse thoroughly.
4. Sanitizing: Sanitize all cleaned parts using a food-grade sanitizer solution according to the sanitizer manufacturer's instructions.
5. Drying: Allow all parts to air dry completely before reassembly.
6. Reassembly: Reassemble all parts carefully, ensuring all seals (including additional silicone seal rings) are correctly seated to prevent leaks.

6.3 General Maintenance Tips

• Regularly check and clean the air filters on the side/rear of the machine to ensure proper airflow and cooling efficiency.
• Inspect O-rings and seals for wear and tear. Replace them as needed to prevent leaks.

7. Troubleshooting

This section addresses common issues you might encounter with your Kolice ice cream machine.

If you encounter a problem not listed here or if the suggested solutions do not resolve the issue, please contact Kolice customer support for assistance.

8. Specifications

Detailed technical specifications for the Kolice KOICM395TJ:

9. Warranty and Support

Kolice is committed to providing high-quality products and customer satisfaction. For warranty information, please refer to the documentation included with your purchase or contact Kolice directly. Keep your purchase receipt as proof of purchase for any warranty claims.

For technical support, spare parts, or service inquiries, please contact Kolice customer service. You may also find additional resources and contact information on the official Kolice website.

Optional protection plans (3-Year and 4-Year) are available for purchase separately to extend coverage beyond the standard warranty period.