Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Snom D150 IP Desk Phone. Please read this manual carefully before using the device to ensure proper functionality and to avoid damage.
The Snom D150 is a high-performance IP desk phone designed for professional use, featuring HD audio, Gigabit Ethernet, Power over Ethernet (PoE), and a clear 2.8-inch TFT LCD display. It supports 2 SIP identities and offers advanced features for efficient communication.
Package Contents
Before you begin, please verify that all items are present in the package:
- Snom D150 IP Desk Phone Unit
- Handset
- Handset Cord
- Ethernet Cable
- Desk Stand
- Quick Installation Guide
- GNU General Public License Information
Image: Contents of the Snom D150 package, including the phone unit, handset, cords, stand, and documentation.
Setup
1. Assembling the Desk Stand
Attach the desk stand to the back of the phone unit. Ensure it clicks securely into place for stable positioning on a desk.
2. Connecting the Handset
Connect one end of the coiled handset cord to the handset and the other end to the handset port on the phone unit (marked with a handset icon).
3. Network Connection (PoE or Power Adapter)
The Snom D150 supports Power over Ethernet (PoE) or an optional 5V DC power adapter (not included).
- PoE Connection: Connect one end of the Ethernet cable to the "NET" port on the phone and the other end to a PoE-enabled network switch or injector.
- Non-PoE Connection: If PoE is not available, connect an Ethernet cable to the "NET" port and a 5V DC power adapter (not included) to the "5V DC" port.
4. PC Connection (Optional)
To connect a computer through the phone, use another Ethernet cable to connect the "PC" port on the phone to your computer's Ethernet port. This allows your computer to share the network connection through the phone.
5. Headset Connection (Optional)
Connect a compatible headset to the EHS (Electronic Hook Switch) port or the dedicated headset port if available, as indicated in the diagram.
Image: Diagram showing the rear ports of the Snom D150, including connections for power (5V DC), network (NET), PC, and EHS/headset.
Operating Instructions
Basic Call Functions
- Making a Call: Lift the handset or press the speakerphone button, then dial the number and press the dial key (often a checkmark or green phone icon).
- Answering a Call: Lift the handset or press the speakerphone button when the phone rings.
- Ending a Call: Replace the handset or press the speakerphone button again.
- Mute: Press the mute button (microphone icon) to mute your microphone during a call. Press again to unmute.
- Volume Adjustment: Use the volume keys (up/down arrows) to adjust handset, headset, or speakerphone volume during a call.
Display and Navigation
The 2.8-inch TFT LCD grayscale display shows call information, menu options, and status indicators. Use the navigation cluster (directional pad and OK button) to navigate through menus.
Image: Front view of the Snom D150, highlighting the display and navigation buttons.
SmartLabel Function Keys
The Snom D150 features 4 context-sensitive function keys and 2 SmartLabel keys. These keys can be programmed for various functions such as speed dial, call transfer, call forwarding, or accessing specific features. The SmartLabel display dynamically shows the current function of these keys.
Image: Close-up of the Snom D150 display showing SmartLabel function keys and their dynamic labels.
Advanced Features
- Call History: Access your missed, received, and dialed calls through the Call History menu.
- Directory: Manage your contacts and speed dial entries.
- Call Forwarding: Configure calls to be forwarded to another number.
- SIP Identities: The phone supports 2 SIP identities, allowing you to manage calls from two different lines.
Maintenance
Cleaning the Device
To clean your Snom D150, use a soft, dry, lint-free cloth. For stubborn marks, slightly dampen the cloth with water. Do not use abrasive cleaners, solvents, or strong chemicals, as these can damage the phone's surface and internal components.
Storage
Store the phone in a cool, dry place away from direct sunlight and extreme temperatures when not in use for extended periods.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on. | No power from PoE switch or power adapter. | Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify the 5V DC power adapter (if used) is properly connected and functional. |
| No dial tone. | Network connection issue; SIP registration failed. | Check Ethernet cable connection. Verify network settings and SIP account registration status on the phone's display. Contact your VoIP service provider if necessary. |
| Poor audio quality. | Network congestion; faulty cable/handset. | Check network bandwidth. Ensure handset cord is securely connected. Try a different handset or headset if available. |
| Display is blank or frozen. | Software issue; power cycle needed. | Unplug the power/Ethernet cable, wait 10 seconds, then plug it back in to restart the phone. |
Specifications
- Model: Snom D150
- Part Number: 4652
- Color: Slate Grey (Black)
- Display: 2.8-inch TFT LCD Grayscale Display
- SIP Identities: 2
- Ethernet: Gigabit Ethernet (2-port switch)
- PoE: Power over Ethernet (PoE Class 1)
- Audio: HD Audio, Headset compatible
- Function Keys: 4 context-sensitive, 2 SmartLabel keys
- Security: OpenVPN, TLS, SRTP, IPv4/IPv6 support
- Material: Acrylonitrile Butadiene Styrene (ABS)
- Dimensions (L x W x H): 10.2 x 17.8 x 5.1 cm (approx. 4.0 x 7.0 x 2.0 inches)
- Weight: 901 Grams (approx. 1.99 lbs)
- Power Source: PoE or 5V DC (power adapter not included)
Image: Icons representing key technical features of the Snom D150, including PoE, Gigabit Ethernet, IPv6 & IPv4, Headset connectivity, Security, SmartLabel, HD audio, and OpenVPN.
Warranty Information
The Snom D150 IP Desk Phone comes with a manufacturer's warranty of 3 years. Please retain your proof of purchase for warranty claims. This warranty covers defects in materials and workmanship under normal use.
Spare parts availability is guaranteed for 2 years from the date of purchase.
For detailed warranty terms and conditions, please refer to the documentation provided with your product or visit the official Snom website.
Support
For further assistance, technical support, or to find compatible devices and PBX partners, please visit the Snom support website:
You can also consult the Quick Installation Guide (QIG) included in your package for initial setup steps.
