1. Introduction
Thank you for choosing the TUINYO WH-960 Wireless Noise Cancelling Headphones. This manual provides essential information for setting up, operating, and maintaining your headphones to ensure optimal performance and longevity. Please read this manual thoroughly before use.

Image: TUINYO WH-960 Wireless Noise Cancelling Headphones in green.
2. Package Contents
Verify that all items are present in your package:
- TUINYO WH-960 Wireless Noise Cancelling Headphones
- Hard-shell carrying case
- USB-C Charging Cable
- 3.5mm Audio Cable (Auxiliary Cable)
- User Manual (this document)

Image: The TUINYO WH-960 headphone package contents, showing the headphones, hard-shell case, USB-C charging cable, 3.5mm audio cable, and user manual.
3. Product Overview
The TUINYO WH-960 headphones are designed for comfort and a superior audio experience, featuring active noise cancellation and versatile connectivity.
Key Features:
- Active Noise Cancellation (ANC): Effectively blocks external distractions for immersive audio.
- 60-Hour Playtime: Extended battery life for uninterrupted listening.
- Low Latency: Optimized for TV, video conferences, and gaming with minimal delay.
- Hi-Fi Stereo Sound: Delivers crystal-clear audio with deep bass.
- Comfortable Earpads: Memory foam cushions with soft protein leather for extended wear.
- Foldable Design: For easy storage and portability.
- Wired & Wireless Connectivity: Bluetooth for wireless freedom and 3.5mm jack for wired use.

Image: Overview of key features including Active Noise Cancellation, 60-hour playtime, voice assistant support, hands-free calling, and low latency game mode.
4. Setup and Initial Use
4.1 Charging the Headphones
Before first use, fully charge your headphones.
- Locate the USB-C charging port on the headphone earcup.
- Connect the provided USB-C charging cable to the port.
- Connect the other end of the USB-C cable to a compatible USB power source (e.g., computer USB port, wall adapter).
- The LED indicator will show charging status. A full charge takes approximately 2 hours.

Image: Fast charging feature, indicating 10 minutes of charge provides 5 hours of playtime.
4.2 Bluetooth Pairing
To connect your headphones wirelessly:
- Ensure the headphones are charged and powered off.
- Press and hold the Power button until the LED indicator flashes blue and red, indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
- Select "WH-960" from the list of devices.
- Once connected, the LED indicator will turn solid blue or flash blue slowly.
4.3 Wired Connection (Auxiliary)
You can use the headphones with the provided 3.5mm audio cable:
- Plug one end of the 3.5mm audio cable into the auxiliary port on the headphone earcup.
- Plug the other end into the 3.5mm audio jack of your device.
- The headphones will function in wired mode, even if the battery is depleted.

Image: Detail of the headphone earcup, illustrating the 3.5mm audio jack for wired connection and the USB-C port for charging.
5. Operating Instructions
5.1 Power On/Off
- Power On: Press and hold the Power button for 3 seconds.
- Power Off: Press and hold the Power button for 3 seconds.
5.2 Volume Control
- Volume Up: Press the "V+" button.
- Volume Down: Press the "V-" button.
5.3 Music Playback
- Play/Pause: Press the Power button once.
- Next Track: Press and hold the "V+" button.
- Previous Track: Press and hold the "V-" button.
5.4 Call Management
- Answer/End Call: Press the Power button once.
- Reject Call: Press and hold the Power button for 2 seconds.
5.5 Active Noise Cancellation (ANC)
The ANC feature helps to reduce ambient noise.
- Activate ANC: Locate the ANC button (often a dedicated switch or button) and toggle it on.
- Deactivate ANC: Toggle the ANC button off.

Image: A user demonstrating the active noise cancellation feature, which reduces up to 90% of low-frequency noise.

Image: Explanation of the noise-cancelling technology, showing how dual microphones filter out low-frequency sounds.
5.6 Voice Assistant
The headphones support voice assistant functionality.
- Activate Voice Assistant: Press the Voice Assistant button (refer to product diagram for exact location, usually a dedicated button or a long press on the Power button).

Image: The headphones support voice assistant and offer clear call quality via Bluetooth.
5.7 Game Mode (Low Latency)
For an optimized gaming experience with reduced audio delay.
- Activate Game Mode: Refer to the specific product instructions for activating game mode, as this may vary (e.g., a dedicated button or a specific button combination).

Image: A user enjoying a mobile game with the headphones, highlighting the ultra-low latency game mode for synchronized audio and video.
6. Maintenance and Care
- Store the headphones in their protective carrying case when not in use to prevent damage.
- Clean the earpads and headband with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Avoid exposing the headphones to extreme temperatures, humidity, or liquids. The headphones are not water-resistant.
- Do not attempt to disassemble or repair the headphones yourself, as this will void the warranty.

Image: Close-up of the comfortable earpads, featuring multi-angle rotation, breathable mesh, and memory foam with protein leather cover.

Image: The headphones in a folded position, demonstrating their compact and portable design.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones do not power on | Low battery | Charge the headphones fully using the provided USB-C cable. |
| Cannot pair via Bluetooth | Headphones not in pairing mode; device Bluetooth off; too far from device | Ensure headphones are in pairing mode (flashing blue/red LED). Turn Bluetooth on your device. Move headphones closer to the device. Try restarting both devices. |
| No sound | Volume too low; incorrect audio source; loose cable (wired mode) | Increase volume on headphones and connected device. Ensure the correct audio output is selected on your device. Check 3.5mm cable connection if using wired mode. |
| ANC not working effectively | ANC not activated; very high-frequency noise | Ensure ANC is switched on. ANC is most effective against low-frequency, constant noise. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | WH-960 |
| Noise Control | Active Noise Cancellation |
| Connectivity Technology | Wired, Wireless |
| Wireless Communication Technology | Bluetooth |
| Headphones Jack | 3.5 mm Jack |
| Battery Average Life | 60 Hours |
| Charging Time | 2 Hours |
| Battery Cell Composition | Lithium Polymer |
| Material | Plastic |
| Item Weight | 318 g |
| Product Dimensions | 12.7 x 7.62 x 17.78 cm |
| Water Resistance Level | Not Water Resistant |
| Ear Placement | Over Ear |
| Impedance | 32 Ohms |
9. Warranty and Support
TUINYO products are designed for reliability and performance. For warranty information and customer support, please refer to the contact details provided with your purchase or visit the official TUINYO website.

