Life Guardian Medical Alarm Emergency Alert Phone System

Introduction

The Life Guardian Medical Alarm Emergency Alert Phone System is designed to provide peace of mind and rapid assistance in emergency situations. This system utilizes your existing landline to connect with pre-programmed emergency contacts, offering a simple one-button solution for immediate communication. It also features an optional Social Safety Monitor to ensure daily well-being.

This manual provides comprehensive instructions for setting up, operating, and maintaining your medical alert system. Please read it thoroughly before use to ensure proper functionality and safety.

Safety Information

• Ensure the base unit is connected to a working landline telephone jack.
• Do not immerse the base unit in water or expose it to excessive moisture. The pendant is waterproof, but the base unit is not.
• Keep the unit away from strong electromagnetic fields.
• Use only the power adapter supplied with the unit.
• Do not attempt to open or repair the unit yourself. Refer all servicing to qualified personnel.
• Regularly test the system to ensure it is functioning correctly.

Package Contents

Please check the box for the following items:

• Life Guardian Base Unit (Medical Alert Telephone)
• Wireless Remote Control Pendant (Waterproof)
• Lanyard for Pendant
• Wrist Strap for Pendant
• Telephone Line Cord
• Power Adapter
• User Manual (this document)

Product Overview

Familiarize yourself with the components of your Life Guardian system.

Figure 1: Life Guardian Base Unit (Medical Alert Telephone) and Wireless Remote Control Pendant. The base unit features a large keypad, display, and dedicated emergency buttons. The pendant is a small, black device with a red button.

Figure 2: Close-up of the wireless remote control pendant, held in a hand to show its compact size. It has a prominent red emergency button.

Figure 3: The wireless pendant shown attached to its included lanyard, ready to be worn around the neck for easy access.

Figure 4: The wireless pendant worn on the wrist using the provided wrist strap, demonstrating an alternative wearing option.

Figure 5: The wireless pendant submerged in a glass of water, illustrating its waterproof capability for use in showers or baths.

Setup

1. Connecting the Base Unit

1. Connect Power: Plug the power adapter into the DC IN port on the back of the base unit, then plug the adapter into a standard electrical outlet.
2. Connect to Landline: Plug one end of the telephone line cord into the "LINE" port on the back of the base unit. Plug the other end into your wall telephone jack.
3. Optional Phone Connection: If you wish to connect an additional telephone to the system, plug it into the "PHONE" port on the back of the base unit.
4. Power On: The unit should power on automatically. The display will light up.

2. Programming Emergency Contacts

The system can store multiple emergency contact numbers (typically 1-30, depending on model memory). These numbers will be dialed in sequence when an emergency alert is triggered.

1. Enter Programming Mode: Press the "PRO" button on the base unit. The display will indicate programming mode.
2. Select Memory Slot: Use the keypad to select the memory slot (e.g., M1, M2, M3) where you want to store the number.
3. Enter Phone Number: Type the full telephone number (including area code) of your emergency contact.
4. Save: Press the "PRO" button again to save the number. Repeat for all desired emergency contacts.
5. Exit Programming Mode: Press the "OK/C" button to exit programming mode.

Note: It is highly recommended to program at least three emergency contacts, including family members, trusted friends, or neighbors, before considering 911 as a last resort. Ensure these contacts are aware they are on your emergency list.

3. Pairing the Wireless Pendant

The pendant usually comes pre-paired. If not, or if you need to re-pair it:

1. Enter Pairing Mode: Refer to your specific model's manual section for "Pendant Pairing" as this can vary. Typically, it involves pressing a button on the base unit for a few seconds until an indicator light flashes.
2. Activate Pendant: While the base unit is in pairing mode, press the red button on the wireless pendant. The base unit should confirm successful pairing (e.g., with a beep or display message).

Operating Instructions

1. Emergency Alert Function

In the event of an emergency, you can trigger an alert from either the base unit or the wireless pendant.

• From Base Unit: Press the large red "SOS" button on the base unit.
• From Wireless Pendant: Press the red button on the pendant.

Upon activation, the unit will:

1. Begin auto-dialing your pre-programmed emergency contacts in sequence.
2. Allow for two-way voice communication between you and the answering contact.
3. Continue dialing through the list until a contact answers and acknowledges the call.

Important: Speak clearly into the base unit's microphone or the pendant (if it has a speaker/mic) when communicating with your contacts.

2. Optional Social Safety Monitor ("I'm OK" Feature)

This feature allows the system to check on your well-being daily. It is entirely optional and can be enabled or disabled as needed.

• Setting Alarm Times: You can set up to two daily alarm times. Refer to the "Programming" section of your manual for detailed steps on setting these times.
• Responding to the Alarm: When an alarm time is reached, the base unit will emit an audible alert. To indicate you are "OK," simply press any button on the base unit or the pendant within 30 minutes of the alarm sounding.
• No Response: If no response is detected within 30 minutes, the system will automatically begin dialing your emergency contacts, notifying them that the daily check-in was not acknowledged. This indicates a potential situation requiring assistance.

3. Two-Way Voice Communication

Once an emergency call is connected, the system facilitates two-way voice communication. This allows you to speak directly with your emergency contact, providing details about your situation or receiving instructions.

• The base unit has a built-in speaker and microphone for clear communication.
• Some pendants may also feature a speaker and microphone for direct communication through the pendant itself.

Maintenance

• Cleaning: Wipe the base unit and pendant with a soft, dry cloth. Do not use abrasive cleaners or solvents.
• Battery Replacement (Pendant): The wireless pendant uses a CR2 battery (included). When the battery is low, the base unit may indicate a low pendant battery warning. Refer to the specific instructions for replacing the pendant battery, ensuring correct polarity.
• Regular Testing: It is crucial to test your system regularly (e.g., once a month) to ensure all components are working correctly and that your emergency contacts receive the alerts. Inform your contacts before conducting a test.

Troubleshooting

Specifications

• Model: atsSSM-az1
• Brand: Assistive Technology Services
• Control Method: Remote, Touch
• Sensor Technology: Push Button Sensor
• Item Weight: 2.18 pounds
• Package Dimensions: 11.38 x 9.17 x 2.91 inches
• Power Source: Battery Powered (Base unit uses AC adapter, pendant uses battery)
• Pendant Battery Type: 1 CR2 battery (included)
• Pendant Battery Cell Type: Alkaline
• Color: Black
• Compatible Devices: Landline telephone systems (Optional adapter for smartphone use available separately)

Warranty and Support

For warranty information, technical support, or assistance with your Life Guardian Medical Alarm Emergency Alert Phone System, please contact Assistive Technology Services directly.

Please refer to the product packaging or the official Assistive Technology Services website for the most current contact information and warranty details.

Online Support: Visit the Assistive Technology Services Store on Amazon