1. Introduction
Thank you for purchasing the JGUG Bluetooth Wireless Earbuds, Model T12. These earbuds are designed to provide a superior audio experience with advanced features such as Environmental Noise Cancellation (ENC), Hi-Fi sound, stable Bluetooth 5.3 connectivity, and a comfortable, lightweight design. This manual will guide you through the setup, operation, and maintenance of your new earbuds.
2. Product Overview
The JGUG T12 earbuds come with a compact charging case featuring a digital LED display to show battery levels. The earbuds themselves are ergonomically designed for a secure and comfortable fit.

Image: JGUG T12 Earbuds and Charging Case. The earbuds are black and sit in their open charging case, which displays '100' on its digital LED screen, indicating full charge.
Included Components:
- JGUG T12 Wireless Earbuds (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- Ear Tips (S, M, L sizes)
- User Manual
3. Key Features
- ENC Noise Cancelling & Hi-Fi Sound: Equipped with high-performance ENC noise cancellation, reducing ambient noise by up to 35dB for clear calls and immersive audio. Large-diameter drivers deliver vibrant music with rich details and deep bass.
- Advanced Bluetooth 5.3: Provides stable and energy-efficient connectivity, minimizing audio dropouts. Compatible with AAC/SBC codecs for high-quality sound across various devices (iPhone, Android, etc.).
- Automatic Pairing: After initial setup, simply open the charging case and remove the earbuds for instant connection to your device.
- Ergonomic & Lightweight Design: Each earbud weighs only 4.3g, ensuring comfort during prolonged use. The in-ear canal design offers enhanced sealing and sound isolation, making them ideal for active use. Includes S/M/L ear tips for a customized fit.
- Digital LED Display & Long Battery Life: The charging case features a clear LED display showing battery percentage (0-100%). Earbuds provide over 8 hours of playback on a single charge, extending to over 45 hours with the charging case. Supports fast charging: 15 minutes of charge provides over 180 minutes of playback.
- Sensitive Touch Controls: Easily manage music playback (play/pause, skip tracks), calls (answer/end/reject), and activate voice assistants with simple touches on the earbuds.
- Life Waterproof: Designed with waterproof and splash-proof performance, protecting against sudden rain and sweat during exercise.
Image: Diagram showing the internal structure of an earbud with a 13mm driver, highlighting Hi-Fi sound and ENC noise cancellation features.
Image: Illustration demonstrating the automatic pairing process and the flexibility of using the earbuds in either single or dual ear mode.
Image: Shows the ergonomic fit of the earbuds in an ear and the three different sizes (S, M, L) of silicone ear tips included.
Image: Visual representation of the earbud and charging case battery life, showing 8 hours for earbuds, 40 hours total with case, and 280 hours standby time, along with the digital LED display.
Image: Diagram illustrating the various touch control functions on the earbud, including play/pause, track skip, volume adjustment, power on/off, call management, and Siri activation.
4. Setup
4.1 Initial Charging
Before first use, fully charge the earbuds and the charging case. Connect the provided USB Type-C cable to the charging port on the case and a power source. The LED display on the case will show the charging progress.
4.2 First-Time Pairing
- Ensure your device's Bluetooth is turned on.
- Open the charging case lid. The earbuds will automatically power on and enter pairing mode.
- On your device, search for Bluetooth devices and select "T12" from the list.
- Once connected, a voice prompt will confirm successful pairing.
4.3 Subsequent Pairing
After the initial pairing, the earbuds will automatically connect to the last paired device when you open the charging case and take them out. If they don't connect automatically, ensure Bluetooth is enabled on your device and select "T12" from your device's Bluetooth settings.
5. Operating Instructions
5.1 Power On/Off
- Power On: Open the charging case lid and take out the earbuds. They will power on automatically.
- Power Off: Place the earbuds back into the charging case and close the lid. They will power off automatically and begin charging.
5.2 Music Playback
- Play/Pause: Tap either earbud once.
- Next Track: Triple-tap the right earbud.
- Previous Track: Triple-tap the left earbud.
- Volume Up: Double-tap the right earbud.
- Volume Down: Double-tap the left earbud.
5.3 Call Management
- Answer/End Call: Tap either earbud once.
- Reject Call: Press and hold either earbud for 2 seconds.
5.4 Voice Assistant
- Activate Voice Assistant (Siri/Google Assistant): Press and hold either earbud for 2 seconds (when not on a call).
5.5 Single/Dual Ear Mode
The earbuds can be used independently. You can use one earbud while the other is in the charging case. To switch to dual ear mode, simply take out the second earbud from the case.
6. Maintenance
6.1 Cleaning
Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials. For ear tips, remove them and clean with mild soap and water, then dry thoroughly before reattaching.
6.2 Storage
When not in use, store the earbuds in their charging case to protect them from dust and damage.
6.3 Battery Care
To prevent battery degradation, if the earbuds are not used for a long period, please periodically charge the charging case and earbuds.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds do not power on. | Low battery. | Place earbuds in the charging case and charge fully. |
| Cannot pair with device. | Bluetooth is off on device; earbuds not in pairing mode; interference. | Ensure Bluetooth is on. Place earbuds in case, close, then open to re-enter pairing mode. Move closer to device. |
| Sound cuts out or is unstable. | Too far from device; interference; low battery. | Move closer to device. Avoid strong electromagnetic interference. Charge earbuds. |
| No sound from one earbud. | Earbud not connected; low battery. | Place both earbuds back in the case, close, then open again. Ensure both are charged. |
8. Specifications
| Feature | Specification |
|---|---|
| Model Name | T12 |
| Brand | JGUG |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth 5.3 |
| Noise Control | Noise Cancellation (ENC) |
| Ear Placement | In-Ear |
| Headphone Form Factor | In-Ear |
| Item Weight | 48.4 grams |
| Impedance | 100 Ohms |
| Battery Required | Yes |
| Product Use/Application | Music |
| Cable Features | Retractable (referring to charging cable) |
| Target Age | Adult |
9. Warranty and Support
JGUG is committed to providing strong after-sales service. If you encounter any issues or have questions regarding your product, please contact our customer support team through your order history. We prioritize customer satisfaction and are ready to assist you.





