Introduction
The Jackery Portable Power Station Explorer 2000 Plus is a high-capacity solar generator designed to meet diverse power needs for outdoor activities, RV camping, and emergency home backup. With its robust 2042.8Wh capacity and 3000W output, it provides reliable power for heavy-duty devices. This manual provides essential information to ensure safe and efficient use of your Explorer 2000 Plus.
Safety Information
Prioritizing safety is crucial when operating any power device. The Jackery Explorer 2000 Plus incorporates advanced lithium technology for high temperature resistance, ensuring efficient and safe cell operation. A built-in cooling system enhances heat dissipation by 30%. Various protections, including shock resistance and fire retardancy, are integrated for complete safe charging.
- Ensure proper ventilation during use and charging to prevent overheating.
- Do not expose the unit to extreme temperatures or direct sunlight for prolonged periods.
- Keep the device away from water, moisture, and flammable materials.
- Avoid dropping or subjecting the unit to severe impacts.
- Use only approved charging cables and accessories.
- Do not attempt to disassemble, repair, or modify the unit. Contact customer service for assistance.
Package Contents
Upon unboxing your Jackery Explorer 2000 Plus, please verify that all the following items are included:
- 1x Jackery Explorer 2000 Plus Portable Power Station
- 1x AC Charging Cable
- 1x Car Charging Cable
- 2x DC7909 to DC8020 Connectors
- 1x User Manual
Product Overview
The Jackery Explorer 2000 Plus is engineered for versatility and high performance, featuring a robust design and intuitive interface.
Image: The Jackery Explorer 2000 Plus in a kitchen setting, demonstrating its ability to power household appliances like a coffee maker. It highlights its 2042.8Wh capacity and 3000W output, suitable for home and outdoor use.
Leaping Performance
With 2042.8Wh gigantic capacity, the Jackery 2000 Plus Power Station is capable of powering heavy load devices up to 3000W, such as air conditioners and RVs, satisfying all your power needs for outdoor exploration or home use. It operates quietly at only 30dB, ensuring peace of mind.
Image: A visual representation of the Jackery Explorer 2000 Plus's capability to power heavy-duty devices, including a 6000W welding machine, 3000W lawn mower, and 1000W blower, showcasing its robust performance.
Portable Suitcase Design
The unit features a portable suitcase design, making it easy to transport and use anywhere. Its compact form factor (18.7 x 13.86 x 14.57 inches) and integrated handles ensure convenient mobility.
Image: A person pulling the Jackery Explorer 2000 Plus, highlighting its portable suitcase design with wheels and an extendable handle for easy transportation.
Ultra Long Lifespan
Thanks to Jackery's innovative ChargeShield fast charge technology, the battery life of the Explorer 2000 Plus Power Station is boosted by 50%. It features a safe LiFePO4 battery with up to 10 years of use, extending its lifespan significantly. A smart shallow charging mode further enhances efficiency and reliability.
Image: An internal view of the Jackery Explorer 2000 Plus, illustrating its LiFePO4 battery cells and highlighting features like ChargeShield fast charge technology and intelligent temperature control for ultra-long lifespan.
Setup
Before first use, fully charge your Jackery Explorer 2000 Plus. Unpack all components and place the power station on a stable, flat surface. Ensure adequate ventilation around the unit. Connect the appropriate charging cable to the input port and a power source.
Charging the Explorer 2000 Plus
The Explorer 2000 Plus offers multiple fast-charging options to ensure you're always ready.
Ultra Fast Charging
Charge from the sun or a wall outlet as fast as possible. The Explorer 2000 Plus can be fully charged from 0 to 100% battery level in just 2 hours by connecting to 6 SolarSaga 200W solar panels or by connecting to wall outlets. This rapid charging capability minimizes downtime and maximizes convenience.
- AC Wall Outlet: Connect the AC Charging Cable to the AC input port on the power station and then to a standard wall outlet.
- Solar Panels: Connect compatible Jackery SolarSaga solar panels (e.g., 6x SolarSaga 200W) to the DC input ports using the provided DC7909 to DC8020 connectors. Position panels for maximum sun exposure.
- Car Charger: Use the Car Charging Cable to connect the power station to your vehicle's 12V cigarette lighter port.
Operating the Power Station
To operate the Jackery Explorer 2000 Plus, simply press the 'POWER' button to turn on the unit. The display screen will show the battery level, input/output wattage, and estimated remaining runtime. Connect your devices to the appropriate output ports.
Connecting Devices
The Explorer 2000 Plus offers a variety of output ports to accommodate different devices:
- AC Outlets: 4x AC 120V 20A ports (Total 3000W Pure Sine Wave) for standard household appliances.
- 30A AC Outlet: 1x AC 120V 3000W Pure Sine Wave port for high-power devices like RVs.
- USB-A Ports: 2x USB-A 18W Max ports for charging smartphones and other USB-A devices.
- USB-C Ports: 2x USB-C 100W Max ports for fast charging laptops and other USB-C devices.
- DC 12V 10A Port: 1x DC 12V 10A port for car-powered devices.
Capacity Expansion
The Jackery Explorer 2000 Plus supports flexible capacity expansion to meet varying power demands.
2kWh - 24 kWh Flexible Expansion
The Jackery Explorer 2000 Plus supports up to 5 expandable battery packs, allowing the power capacity to expand from 2kWh to 12kWh. For even greater power, two Jackery Explorer 2000 Plus Power Stations can be connected in parallel to expand the capacity to 24kWh, voltage to 240V, and output to 6000W, fulfilling all your power demands indoors and outdoors.
Image: An illustration showing multiple Jackery Explorer 2000 Plus units and expandable battery packs in an outdoor setting, demonstrating how capacity can be expanded from 2kWh to 24kWh for versatile scenarios.
Smart App Control
Manage your Explorer 2000 Plus effortlessly via Wi-Fi or Bluetooth using the dedicated Jackery App. The app allows you to monitor the remaining battery level, control various functions, and customize multiple advanced settings to meet individual needs, ensuring round-the-clock energy control.
Image: A smartphone screen showing the Jackery app interface, demonstrating remote monitoring and control of the Explorer 2000 Plus via Wi-Fi or Bluetooth, with options to download from App Store and Google Play.
Maintenance
To ensure the longevity and optimal performance of your Jackery Explorer 2000 Plus, follow these maintenance guidelines:
- Store the unit in a cool, dry place away from direct sunlight and extreme temperatures.
- For long-term storage, charge the battery to approximately 50% every 3-6 months to maintain battery health.
- Keep the ventilation ports clear of dust and debris to ensure efficient cooling.
- Clean the exterior with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
Troubleshooting
If you encounter any issues with your Jackery Explorer 2000 Plus, please refer to the following common troubleshooting steps:
- Unit not turning on: Ensure the battery is charged. If not, connect to a power source.
- No output from ports: Verify that the specific output section (AC/DC/USB) is activated. Check if the device connected is within the power station's wattage limits.
- Slow charging: Ensure all charging cables are securely connected. For solar charging, optimize panel placement for direct sunlight. Check for any error codes on the display.
- Overload protection: If the unit shuts down due to overload, disconnect some devices and restart the power station.
- App connectivity issues: Ensure Bluetooth is enabled on your smartphone and the power station is within range. For Wi-Fi, check your network connection.
If problems persist, please contact Jackery customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | Jackery |
| Model Name | Explorer 2000 Plus |
| Item Model Number | JE-2000C |
| Capacity | 2042.8Wh |
| Output Wattage | 3000 Watts (Running & Starting) |
| Peak Power | 6000W (with parallel connection) |
| Voltage | 120V AC, 240V (with parallel connection) |
| Power Source | Solar Powered, Battery Powered |
| Battery Type | LiFePO4 |
| Total Power Outlets | 4x AC 120V 20A, 1x AC 120V 30A, 2x USB-A, 2x USB-C, 1x DC 12V 10A |
| Dimensions | 18.7 x 13.86 x 14.57 inches |
| Material | Metals (Steel/Aluminum), Plastic, Rubber |
| Weight | Approximately 61.5 lbs (27.9 kg) |
| Recommended Uses | Camping, Residential |
Warranty & Support
Jackery offers a 5-year warranty with superb customer service for the Explorer 2000 Plus. If you encounter any issues using our products, please contact us directly. Our team is dedicated to ensuring your satisfaction and resolving any concerns promptly.
For support, please refer to the contact information provided in your user manual or visit the official Jackery website.
