Nelko P21
Nelko P21 Bluetooth Label Maker User Manual
Model: P21
Brand: Nelko
Introduction
The Nelko P21 Bluetooth Label Maker is a compact, wireless, and inkless thermal printer designed for efficient labeling in various environments, including home, office, and school. Its portable design allows for convenient use anywhere, providing clear and high-definition labels without the need for ink or toner. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance of your device.
Product Features
- Compact and Portable: Half the weight and size of traditional label makers, designed for easy portability.
- Inkless Thermal Printing: Utilizes BPA-Free Direct Thermal Technology, eliminating the need for ink or toner.
- High-Quality Output: Equipped with high-speed chips and 203 DPI resolution for clear, high-definition monochrome printouts.
- Wireless Connectivity: Compatible with iOS and Android smartphones via Bluetooth connection through the dedicated "Nelko" APP.
- Rechargeable Battery: Built-in durable rechargeable battery for long-lasting operation.
- Extensive Customization: The Nelko APP offers over 90 fonts, 10+ languages, and 450+ materials/templates for diverse label designs.
- Fixed Label Sizes: Supports fixed label lengths including 12x40mm, 14x40mm, 14x50mm, and 14x75mm. (Note: Continuous label tapes are not supported).
- Built-in Cutter: For easy and precise label cutting after printing.
What's in the Box
- 1 x NELKO P21 Label Maker
- 1 x User Manual
- 1 x USB Type-C Cable
- 1 x Roll label tape/15x40mm (pre-installed inside the label maker)
- 1 x Guide Card
Setup Guide
1. Charging the Device
Before first use, fully charge the Nelko P21 label maker using the provided USB Type-C cable. Connect the cable to the device and a standard USB power adapter (not included). The indicator light will flash green during charging and turn steady green when fully charged. Avoid using fast charging adapters.
2. Installing the Label Roll
The label maker comes with one roll of label tape pre-installed. To install or replace a label roll:
- Slide the cover button to the other side to open the cover of the label maker.
- Load the new paper roll into the paper bin, ensuring it is correctly oriented as indicated by the arrow on the roll.
- Unroll the paper enough so that approximately 2-3 cm of paper extends outside the printer.
- Close the cover securely. Double-click the power button to calibrate the paper, or press the power button once to print a test page.

3. App Download and Bluetooth Connection
The Nelko P21 operates via a dedicated mobile application. Follow these steps to connect your device:
- Download the "Nelko" APP from Google Play Store (for Android) or Apple App Store (for iOS).
- Ensure Bluetooth is enabled on your smartphone.
- Open the "Nelko" APP. The app will automatically search for nearby devices. Click on the "Unconnected" status in the upper left corner to initiate the connection.
- Select "P21" from the list of available devices to connect. Once connected, the indicator light on the label maker will turn steady blue.

Watch this official tutorial video for a step-by-step guide on operating the Nelko P21 Label Maker, including app usage and printing.
Operating Instructions
1. Creating and Editing Labels
The Nelko APP provides a wide range of options for creating customized labels:
- Templates: Choose from over 450 pre-designed templates for various purposes.
- Text: Input custom text with over 90 font styles and adjustable sizes.
- Icons & Materials: Add icons, images, QR codes, barcodes, and decorative materials to your labels.
- Borders & Frames: Select from various borders and frames to enhance your label design.
- Languages: Supports over 10 languages for text input.
To edit content, double-click on the desired area within the template. You can also tap the "+" icon to create a blank label and start from scratch.

2. Printing Labels
Once your label design is complete:
- Review your label design in the app's preview.
- Select the desired number of copies.
- Click the "Print" button in the app. The label maker will print your labels at a high speed of 30mm/s with 203 DPI clarity.
- Use the built-in cutter on the side of the device to cleanly separate the printed label from the roll.

3. Indicator Light Meanings
The LED indicator light on your Nelko P21 provides important status information:
| Light Status | Meaning |
|---|---|
| Flash Green | Charging |
| Steady Green | Fully Charged |
| Flash Red | Print head overheat or low battery |
| Steady Red | Cover is open or out of paper |
| Steady Blue | Successfully connected to Bluetooth |

Maintenance and Care
- Cleaning: Regularly wipe the exterior of the device with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Print Head Care: Avoid touching the print head directly. If print quality degrades, gently clean the print head with an alcohol swab.
- Label Roll Handling: Do not tear or damage the green sticker on the back of the label strip, as this can affect printing performance.
- Storage: Store the label maker in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery: To prolong battery life, avoid fully discharging the device frequently. Charge it when the low battery indicator (Flash Red) appears.
Troubleshooting
If you encounter issues with your Nelko P21, refer to the table below for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on | Low battery | Charge the device fully. |
| Cannot connect via Bluetooth | Bluetooth off, app not updated, device not discoverable | Ensure Bluetooth is on. Update Nelko APP to the latest version (V3.1.0 for iOS users, iOS 13.0+ required). Restart device and app. Note: Not compatible with Google phones on Android 14. |
| Poor print quality (faint/blurry) | Print head dirty, incorrect label type, low battery | Clean the print head. Ensure you are using Nelko thermal label paper. Charge the device. |
| No paper feeding/printing | Cover open, out of paper, paper jammed | Check if the cover is closed properly. Replace label roll. Clear any paper jams. |
| Labels are not fixed length | Attempting to use continuous label tapes | This label maker only supports fixed-length labels. Continuous label tapes are not supported. |
Product Specifications
| Specification | Detail |
|---|---|
| Model Name | P21 |
| Brand | Nelko |
| Product Dimensions | 6.65"D x 1.9"W x 4.5"H (16.9 x 4.8 x 11.4 cm) |
| Item Weight | 10.8 ounces (306 grams) |
| Printing Technology | Thermal |
| Max Print Resolution | 203 DPI |
| Max Print Speed (Monochrome) | 30 mm/s |
| Connectivity Technology | Bluetooth |
| Compatible Devices | Smartphones (iOS & Android) |
| Control Method | App |
| Power Source | Rechargeable Battery (1 A battery included) |
| Maximum Media Size | 14x75mm |
Warranty and Support
Nelko is committed to providing high-quality products and a positive user experience. For any questions, technical assistance, or support regarding your Nelko P21 Label Maker, please refer to the following resources:
- User Manual (PDF): A detailed PDF user manual is available for download at https://manuals.plus/m/1d5cce7120c461b270cbea9d7076d6592d7867250c5a010fc214cef14536c405.
- User Guide (PDF): An additional user guide is available at https://manuals.plus/m/d682304aca80644399e29f77ad2617d4da3b89e6e9087f5f228053009336a584.
- Return Policy: This product is eligible for a refund or replacement within 30 days of purchase, as per Amazon's return policy.
- Manufacturer Support: For further assistance, please contact Nelko customer support through the contact information provided in your product packaging or on the official Nelko website.
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