SYNCWIRE SW-XC962

Syncwire Bluetooth 5.3 FM Transmitter Car Adapter User Manual

Model: SW-XC962 | Brand: SYNCWIRE

1. Product Overview

The Syncwire Bluetooth 5.3 FM Transmitter Car Adapter is designed to enhance your in-car audio experience by enabling wireless music streaming, hands-free calling, and fast charging capabilities. It features advanced Bluetooth 5.3 technology for stable connections, dual USB charging ports including a PD 36W port, and a Hi-Fi Deep Bass mode for enhanced audio quality. The device also includes a customizable ambient light feature.

Syncwire Bluetooth FM Transmitter

Image: Syncwire Bluetooth 5.3 FM Transmitter Car Adapter, showcasing its compact design and multiple ports.

2. Safety Information

For optimal performance and safety, please read this user manual and the accompanying user guide thoroughly before operating the device. Ensure the device is securely plugged into the car's cigarette lighter socket. Avoid exposing the device to extreme temperatures, direct sunlight, or moisture. Do not attempt to disassemble or repair the device yourself. Always prioritize safe driving practices and avoid operating the device in a manner that distracts you from the road.

3. Setup Guide

  1. Insert the Transmitter: Plug the Syncwire FM Transmitter into your vehicle's 12V cigarette lighter socket. The LED display will light up, indicating it is powered on.
    Syncwire FM Transmitter plugged into car socket

    Image: The Syncwire FM Transmitter inserted into a car's power outlet.

  2. Select an Unused FM Frequency: Tune your car's FM radio to a blank, unused frequency. This should be a frequency with no existing radio station broadcasting, typically indicated by static or silence. Frequencies at the higher end of the FM band (e.g., 107.9 MHz) are often clearer.
    Car radio displaying FM frequency selection

    Image: A car's radio display showing the selection of an unused FM frequency.

  3. Adjust Transmitter Frequency: On the Syncwire FM Transmitter, use the multi-function button (joystick) to adjust its FM frequency to match the blank frequency you selected on your car radio. The LED display on the transmitter will show the current frequency.
    Syncwire FM Transmitter displaying frequency

    Image: The Syncwire FM Transmitter's display showing the adjusted FM frequency.

  4. Pair with Bluetooth: On your smartphone or Bluetooth-enabled device, enable Bluetooth and search for available devices. Select "SW-XC962" from the list to pair. A voice prompt will confirm successful pairing.
    Smartphone Bluetooth pairing screen

    Image: A smartphone screen showing the Bluetooth pairing process with "SW-XC962".

4. Operating Instructions

4.1 Music Streaming

  • Bluetooth Streaming: Once paired, open your music application on your phone. Audio will be transmitted wirelessly to the FM transmitter and then to your car's radio.
  • USB Drive Playback: Insert a USB flash drive (up to 64GB) containing MP3 audio files into the designated USB-A port (marked with a music note icon). The device will automatically detect and play music from the drive.
    Syncwire FM Transmitter with USB drive inserted

    Image: The Syncwire FM Transmitter showing a USB drive inserted for music playback.

  • Deep Bass Mode: Press the "B" button on the transmitter to activate the Hi-Fi Deep Bass mode for enhanced audio. Press it again to return to standard mode.
    Syncwire FM Transmitter with Deep Bass button highlighted

    Image: The Syncwire FM Transmitter illustrating the Deep Bass mode activation.

4.2 Hands-Free Calling

  • Answer/End Calls: Short press the multi-function button (phone icon) to answer an incoming call or end an ongoing call.
  • Reject Calls: Long press the multi-function button to reject an incoming call.
  • Redial: Double press the multi-function button to redial the last number.

4.3 Charging Devices

  • The transmitter features two USB charging ports: one PD 36W USB-C port and one 12W USB-A port.
  • Connect your device's charging cable to the appropriate USB port on the transmitter. Both ports can be used simultaneously.
    Syncwire FM Transmitter with USB charging ports

    Image: The Syncwire FM Transmitter highlighting its USB-A and USB-C charging ports.

4.4 Ambient Light Control

  • The device features a colorful ambient light ring.
  • Double press the red "B" button to turn the ambient light ON or OFF.
    Syncwire FM Transmitter with ambient light on and off

    Image: The Syncwire FM Transmitter showing the ambient light in both ON and OFF states.

5. Maintenance

  • Cleaning: Use a soft, dry cloth to clean the surface of the device. Do not use liquid cleaners or aerosols.
  • Storage: When not in use for extended periods, store the device in a cool, dry place away from direct sunlight and extreme temperatures.
  • Handling: Avoid dropping the device or subjecting it to strong impacts.

6. Troubleshooting

ProblemPossible CauseSolution
No power/LED display offNot properly inserted; car socket issueEnsure the transmitter is fully inserted. Check if the car's cigarette lighter socket is functional.
Static or poor audio qualityFM frequency interference; volume settings
  • Find a clearer, unused FM frequency on your car radio and match it on the transmitter.
  • Increase the volume on the transmitter to maximum, then control the overall volume using your car's radio.
  • Ensure your phone's volume is also at an appropriate level.
Bluetooth not connectingDevice not in pairing mode; phone Bluetooth off
  • Ensure Bluetooth is enabled on your phone.
  • Restart the transmitter by unplugging and re-plugging it.
  • Forget "SW-XC962" from your phone's Bluetooth settings and try pairing again.
Charging is slow or not workingCable issue; device not compatible with fast charging
  • Use a high-quality charging cable.
  • Ensure your device supports the fast charging protocols (PD for USB-C).
  • Check if the device is drawing too much power (e.g., multiple high-power devices).

7. Specifications

  • Model: SW-XC962
  • Bluetooth Version: 5.3
  • Input Voltage: 12V-24V
  • USB-C Output: PD 36W (Max)
  • USB-A Output: 12W (Max)
  • Total Output: 48W (Max)
  • FM Frequency Range: 87.5-108.0 MHz
  • Supported Audio Formats: MP3 (via USB drive)
  • USB Drive Capacity: Up to 64GB
  • Dimensions: 3.46 x 3.31 x 1.5 inches
  • Weight: 3.84 ounces
  • Material: Premium Material

8. Warranty and Support

SYNCWIRE provides a 36-month warranty and lifetime support for this product. If you encounter any issues with the Syncwire Bluetooth FM Transmitter, or if it does not meet your expectations, please contact SYNCWIRE customer service for assistance. They are committed to finding a satisfying solution for any concerns you may have.

For support, please visit the official SYNCWIRE website or refer to the contact information provided with your purchase.

© 2025 SYNCWIRE. All rights reserved.

For more information, visit SYNCWIRE Store

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