KETELES K800
KETELES K800 Dual-Motor Electric Bicycle
Instruction Manual
Introduction
This instruction manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your KETELES K800 Dual-Motor Electric Bicycle. Please read this manual thoroughly before your first ride to ensure optimal performance and safety. Retain this manual for future reference.

Figure 1: KETELES K800 Dual-Motor Electric Bicycle, black and white with fat tires.
Key Features
- Powerful Dual-Motor System: Equipped with two 1000W brushless motors (2000W total) for robust power and acceleration, capable of reaching speeds up to 30 MPH.
- High-Capacity Removable Lithium Battery: Features a 23AH removable lithium battery, providing extended range and multiple riding modes (electric, pedal-assisted, bicycle, cruise control).
- 26-inch Fat Tires: Durable 26-inch by 4.0-inch Chaoyang all-terrain fat tires designed for stability and traction across various surfaces, including mountain roads, flat roads, gravel, and snowfields.
- Hydraulic Braking System: Equipped with front and rear hydraulic disc brakes for reliable and responsive stopping power.
- Advanced Suspension: Features a lockable aluminum suspension fork for improved comfort and control over varied terrain.
- Intelligent LCD Display: Provides real-time information including speed, battery status, speed grade, and odometer readings.
- Durable Aluminum Alloy Frame: Lightweight yet robust frame designed specifically for e-bikes, offering strength and impact resistance.
- Shimano 21-Speed Gear System: Ensures smooth gear shifting and efficient power transfer.

Figure 2: Close-up of the powerful 2000W brushless motor system, highlighting the dual 1000W motors.

Figure 3: Illustration of the 23AH removable battery, showing its internal structure and indicating various cycling modes and range capabilities.

Figure 4: Image showcasing the robust 26-inch Chaoyang fat tires, suitable for diverse terrains.

Figure 5: Comparison showing the hydraulic disc brake system and the lockable aluminum suspension fork.

Figure 6: Overview of the intelligent LCD display and handlebar controls, including shifter, brake lever, throttle, headlight, horn, and motor switches.
Setup and Assembly
The KETELES K800 electric bicycle is designed for minimal assembly. Most major components come pre-assembled. Follow these steps to complete the setup:
- Unpacking: Carefully remove the bicycle and all components from the packaging. Inspect for any shipping damage.
- Handlebar Installation: Attach the handlebar to the stem, ensuring it is centered and tightened securely. Adjust the angle for comfortable riding.
- Pedal Installation: Identify the left (L) and right (R) pedals. The left pedal tightens counter-clockwise, and the right pedal tightens clockwise. Ensure they are fully threaded and tightened.
- Front Wheel Installation: Secure the front wheel into the fork dropouts. Ensure the disc brake rotor is correctly aligned with the caliper. Tighten the quick-release skewer or axle nuts firmly.
- Seat Post and Saddle: Insert the seat post into the frame's seat tube. Adjust the saddle height for comfortable pedaling with a slight bend in the knee at the bottom of the pedal stroke. Secure the quick-release clamp.
- Battery Installation: Insert the removable lithium battery into its designated compartment on the frame. Ensure it clicks securely into place. Charge the battery fully before first use.
- Pre-Ride Check: Before your first ride, perform a thorough check of all bolts, nuts, and quick releases to ensure they are tight. Check tire pressure, brake function, and gear shifting.
Operating Instructions
Familiarize yourself with the controls and functions of your KETELES K800 electric bicycle for a safe and enjoyable ride.
- Powering On/Off:
Press the "M" key on the intelligent LCD display for 2-5 seconds to turn the display light on/off. The display will show real-time speed, battery status, speed grade, and odometer.

Figure 7: Instructions for powering on the e-bike and an overview of the LCD display showing speed, battery, and odometer.
- Riding Modes:
- Fully Electric Mode: Twist the throttle to engage the motor and ride without pedaling.
- Pedal-Assisted Cycling Mode (PAS): Press the "+" button to increase the pedal assist level from "1" to "5". Level "5" provides the maximum power assist. The motor assists your pedaling effort.
- Bicycle Mode: Ride the bicycle like a traditional bike without any motor assistance.
- Cruise Control Mode: (Refer to specific display instructions if available for activation).
- Gear Shifting: Use the Shimano 21-speed gear shifter on the handlebars to change gears according to terrain and desired speed. Shift smoothly to avoid chain drops or damage.
- Braking: Use the hydraulic disc brake levers on the handlebars to slow down or stop. Apply both brakes simultaneously for optimal stopping power and control.
- Headlight and Horn: Operate the headlight and horn using the dedicated buttons on the handlebars for visibility and safety.
Maintenance
Regular maintenance ensures the longevity and safe operation of your KETELES K800 electric bicycle.
- Battery Care:
- Charge the battery fully after each ride, especially if it will be stored for an extended period.
- Avoid completely draining the battery.
- Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures.
- Charge time is approximately 8-10 hours.
- Tire Pressure: Regularly check and maintain the recommended tire pressure for optimal performance and safety. The fat tires require specific pressure ranges for different terrains.
- Brake System: Inspect brake pads for wear and replace them as needed. Ensure brake levers are responsive and the hydraulic system is free of leaks.
- Chain and Drivetrain: Keep the chain clean and lubricated. Check for wear on the chain, gears, and derailleur.
- Frame and Components: Periodically check all bolts, nuts, and quick releases for tightness. Clean the frame with a damp cloth and mild detergent. Avoid high-pressure washing directly on electrical components.
- Suspension Fork: Keep the suspension fork clean and check for smooth operation.
Troubleshooting
This section addresses common issues you might encounter with your KETELES K800 electric bicycle.
| Problem | Possible Cause | Solution |
|---|---|---|
| Bike does not power on. | Battery not charged, battery not properly seated, loose electrical connection, display issue. | Ensure battery is fully charged and securely installed. Check all visible electrical connections. Press "M" button firmly. |
| Motor not assisting. | PAS level too low, throttle not engaged, brake levers engaged, motor connection issue. | Increase PAS level using "+" button. Ensure throttle is twisted. Check that brake levers are not depressed. Inspect motor cable connections. |
| Brakes feel weak or noisy. | Worn brake pads, air in hydraulic line, misaligned caliper, dirty rotor. | Inspect and replace brake pads if worn. Consult a bike mechanic for hydraulic system bleeding or caliper adjustment. Clean rotors. |
| Gears are not shifting smoothly. | Derailleur misalignment, stretched cable, dirty drivetrain. | Clean and lubricate the chain and gears. Adjust derailleur limits and cable tension. |
For issues not listed here or if troubleshooting steps do not resolve the problem, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Model Name | KETELES K800 |
| Bike Type | Electric Bike |
| Brand | GJWLOMG |
| Motor | Dual 1000W Brushless Hub Motors (2000W total) |
| Battery | 23AH Removable Lithium Battery |
| Wheel Size | 26 Inches |
| Tires | 26 x 4.0 inch Chaoyang Fat Tires |
| Brake Style | Hydraulic Disc |
| Suspension Type | Front (Lockable Aluminum Suspension Fork) |
| Frame Material | Aluminum Alloy |
| Gears | Shimano 21-Speed |
| Color | Black |
| Assembly Required | No (Minimal assembly required) |
| UPC | 726482326734 |

Figure 8: General Certificate of Conformity (GCC) and UL 2849 Test Report for the KETELES K800 electric bicycle, ensuring safety and quality standards.
Warranty and Support
The KETELES K800 electric bicycle comes with a limited warranty. Please refer to the warranty card included with your purchase for specific terms and conditions. For technical support, parts, or warranty claims, please contact the seller directly.
Seller: KETELES US store
For additional protection, consider available protection plans:
- 2-Year Protection Plan (e.g., $99.99)
- Complete Protect (e.g., $16.99/month)
Note: Protection plan details and availability may vary. Please check with your retailer for current offerings.
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