1. Introduction
This manual provides essential instructions for the safe and efficient operation of your Jackery Explorer 1000 Plus Portable Power Station. Please read this manual thoroughly before using the device and retain it for future reference.
The Jackery Explorer 1000 Plus is a versatile portable power station with a 1264Wh capacity and a 2000W rated output (4000W peak). It features advanced LiFePO4 battery cells, offering a 10-year lifespan and 4,000 charge cycles. The unit supports flexible expansion up to 5kWh with additional battery packs and offers multiple charging options including wall, car, and solar.
2. Setup and Initial Charging
2.1 Unboxing and Inspection
Upon receiving your Jackery Explorer 1000 Plus, carefully unpack all components and inspect for any damage. Ensure all included items are present:
- 1x Jackery Explorer 1000 Plus Portable Power Station
- 1x AC Charging Cable
- 1x Car Charger Cable
- 1x User Manual
- 2x DC7909 to DC8020 Adaptors
2.2 Initial Charging
It is recommended to fully charge the power station before first use. The device can be charged via wall outlet, car charger, or solar panels.

Figure 1: Three primary methods for charging the Jackery Explorer 1000 Plus. The image displays the power station being charged via solar panels, a wall outlet, and a car charger.
2.2.1 Wall Charging
Connect the AC Charging Cable to the AC input port on the power station and then to a wall outlet. The display will indicate charging status. A full charge from a wall outlet takes approximately 100 minutes.
2.2.2 Car Charging
Connect the Car Charger Cable to the DC input port on the power station and then to your vehicle's 12V car port. Charging time will vary.
2.2.3 Solar Charging
Connect compatible solar panels (e.g., Jackery SolarSaga 200W) to the DC input ports using the provided adaptors if necessary. Position the solar panels in direct sunlight for optimal charging. The power station can be fully recharged in approximately 2 hours when connecting up to 4 SolarSaga 200W Solar Panels.
Video 1: Demonstrates the process of connecting Jackery SolarSaga 100W solar panels to the Jackery Explorer 1000 Plus for solar charging. It shows connections for one, two, and four solar panels, along with estimated charging durations.
3. Operating the Power Station
3.1 Powering On/Off
Press and hold the main 'POWER' button for a few seconds to turn the unit on or off. The display screen will illuminate upon activation.
3.2 Output Ports
The Jackery Explorer 1000 Plus features various output ports:
- AC Outlets: 2x 120V 2000W Pure Sine Wave outlets. Press the AC button to activate.
- USB-A Ports: 2x USB-A 18W Max ports. Press the USB button to activate.
- USB-C Ports: 2x USB-C 100W Max ports. Press the USB button to activate.
- DC Car Port: 1x DC 12V 10A car port. Press the DC button to activate.
Ensure the respective output buttons are pressed to enable power delivery from each port type.
3.3 Display Screen
The integrated display screen provides real-time information:
- Input/Output Wattage: Shows the current power input (charging) and output (discharging) in watts.
- Battery Percentage: Displays the remaining battery charge level.
- Remaining Time: Estimates the remaining runtime or charging time based on current power draw/input.
- Error Indicators: Alerts for overload, over-temperature, or other issues.
3.4 APP Control
Manage and monitor your power station remotely using the Jackery APP via WiFi or Bluetooth. The app allows you to:
- Track remaining battery levels.
- Monitor input and output power.
- Customize settings (e.g., charging mode, auto-off time).
- Control light functions.

Figure 2: A user interacting with the Jackery mobile application to monitor and control the power station, showcasing real-time data and customizable settings.
3.5 Emergency Power Supply (EPS)
The Explorer 1000 Plus features an Emergency Power Supply (EPS) function. When connected to a wall outlet and devices are plugged into the power station, it acts as a pass-through. If grid power fails, the unit automatically switches to battery power within 0.02 seconds, providing continuous power to connected devices.

Figure 3: The Jackery Explorer 1000 Plus operating as an Emergency Power Supply (EPS), providing seamless power during a grid outage with minimal noise.
4. Battery Expansion
The Jackery Explorer 1000 Plus can be expanded to increase its total capacity. It supports up to three additional battery packs, extending the total capacity from 1.25kWh to a mighty 5kWh.

Figure 4: Illustration of the Jackery Explorer 1000 Plus with one and three additional battery packs, demonstrating its expandable capacity up to 5056Wh.
To expand the capacity, connect the expansion battery packs to the designated DC expansion ports on the main unit. Refer to the expansion battery pack's manual for specific connection instructions.
5. Maintenance and Care
To ensure the longevity and optimal performance of your Jackery Explorer 1000 Plus, follow these maintenance guidelines:
- Regular Charging: For best battery health, fully charge the unit at least once every 3-6 months, even if not in use.
- Storage: Store the power station in a cool, dry place away from direct sunlight and extreme temperatures.
- Cleaning: Use a dry, soft cloth to clean the exterior of the unit. Avoid using harsh chemicals or abrasive materials.
- Temperature: Operate and store the device within the recommended temperature range specified in the specifications.
- Battery Lifespan: The LiFePO4 battery cells are designed for a 10-year lifespan with 4,000 charge cycles, maintaining over 80% capacity.
- Standby Mode: The ultra-long standby mode helps reduce power consumption and extends battery life when not actively in use.
6. Troubleshooting
If you encounter issues with your Jackery Explorer 1000 Plus, refer to the following common troubleshooting steps:
- Unit Not Powering On: Ensure the battery is charged. Connect to a power source (wall, solar) and attempt to power on again.
- No Output from Ports: Verify that the specific output button (AC, USB, DC) for the desired port is activated. Check the display for any error indicators.
- Overload Protection: If an overload indicator appears, disconnect the device(s) drawing excessive power. Reduce the load and restart the power station. The unit has a 2000W rated output and 4000W peak power.
- Over-temperature Warning: If an over-temperature warning appears, disconnect all devices and allow the power station to cool down in a well-ventilated area.
- App Connectivity Issues: Ensure Bluetooth and/or Wi-Fi are enabled on your mobile device and the power station. Try restarting both the app and the power station.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | Jackery |
| Model Name | JE-1000C |
| Capacity | 1264Wh |
| Rated Output | 2000W |
| Peak Output | 4000W |
| Battery Type | LiFePO4 |
| Charge Cycles | 4,000 (to 80% capacity) |
| Lifespan | 10 Years |
| AC Output | 2x 120V, 2000W Pure Sine Wave |
| USB-A Output | 2x 18W Max |
| USB-C Output | 2x 100W Max |
| DC Car Port Output | 1x 12V 10A |
| Wall Charging Time | Approx. 100 minutes |
| Solar Charging Time | Approx. 2 hours (with 4*SolarSaga 200W) |
| Expansion Capability | Up to 3 additional battery packs (5kWh total) |
| Dimensions (L x W x H) | 10.24" x 11.24" x 14" |
| Weight | 32 Pounds |
8. Warranty and Support
8.1 Warranty Information
The Jackery Explorer 1000 Plus Portable Power Station comes with a 5-Year Warranty. Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For further assistance, technical support, or warranty inquiries, please visit the official Jackery website or contact their customer service department. Refer to the included User Manual for specific contact details.





