Jackery Explorer 300 Plus

Jackery Explorer 300 Plus Portable Power Station User Manual

Model: Explorer 300 Plus | Brand: Jackery

1. Introduction

Thank you for choosing the Jackery Explorer 300 Plus Portable Power Station. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. The Explorer 300 Plus is a lightweight and versatile power solution, ideal for outdoor activities, camping, road trips, and emergency backup, featuring a 288Wh LiFePO4 battery and a 300W AC outlet.

2. Safety Instructions

Please read all safety instructions carefully before using the Jackery Explorer 300 Plus. Failure to follow these instructions may result in electric shock, fire, or serious injury.

  • All-around Safety: The Explorer 300 Plus incorporates advanced lithium technology, ensuring high temperature resistance and safe operation even at 45℃. It features 52 protective mechanisms, 12 BMS algorithms, and 4 types of physical protection for maximum safety.
  • Superior Reliability: This product complies with top international safety standards, including FCC/CE, UL 94V-0 flame-retardant, Class 9 impact resistant, and is UL certified.
  • Do not disassemble, repair, or modify the unit.
  • Avoid exposure to rain or moisture.
  • Keep away from open flames or high temperatures.
  • Store in a cool, dry place when not in use.
  • Ensure proper ventilation during operation.

3. Product Overview

3.1 Components

The Jackery Explorer 300 Plus package includes the following items:

  • 1x Jackery Explorer 300 Plus Portable Power Station
  • 1x AC Charge Cable
  • 1x DC7909 to USB-C Adaptor (for solar panel connection)
  • 1x User Manual

3.2 Features

  • Lightweight and Portable: Weighing only 3.75 KG (8 pounds), the Explorer 300 Plus is designed for easy portability, making it ideal for various outdoor and travel scenarios.
  • High Capacity: Equipped with a 288Wh LiFePO4 battery, providing reliable power for multiple devices.
  • Multiple Outputs: Features a 300W AC outlet, USB-A (15W max), and dual PD USB-C ports (1x 100W input/output, 1x 15W output) for diverse charging needs.
  • Fast Charging: Can be fully charged in approximately 4 hours via a SolarSaga 100W Solar Panel (optional) or via AC wall charge, USB-C, or car charge.
  • Long-lasting Lifespan: Thanks to Jackery's innovative ChargeShield technology and durable LFP (LiFePO4) batteries, the battery life is boosted by 50%, ensuring up to 10 years of use with regular recharging.
  • Smart App Control: Monitor and control the power station remotely via Wi-Fi or Bluetooth using the Jackery App, allowing for battery level checks and customized settings.
Jackery Explorer 300 Plus Portable Power Station front view

Figure 3.1: Front view of the Jackery Explorer 300 Plus, showing various ports and the display screen.

Jackery Explorer 300 Plus inside a backpack

Figure 3.2: The Jackery Explorer 300 Plus demonstrating its compact size and portability, fitting easily into a backpack.

4. Setup

The Jackery Explorer 300 Plus is designed for ease of use with a simple one-button start.

  1. Unpacking: Carefully remove all components from the packaging. Verify that all items listed in Section 3.1 are present.
  2. Initial Charge: It is recommended to fully charge the power station before first use. Refer to Section 5.1 for charging methods.
  3. Power On/Off: Press the POWER button to turn the unit on or off. The display screen will illuminate upon activation.

5. Operating Instructions

5.1 Charging the Explorer 300 Plus

The Explorer 300 Plus offers multiple convenient charging options:

  • AC Wall Charge: Connect the provided AC Charge Cable to the AC input port on the power station and plug it into a standard wall outlet.
  • Solar Charge: Connect a compatible Jackery SolarSaga Solar Panel (e.g., 100W) to the DC input port using the DC7909 to USB-C Adaptor. Position the solar panel in direct sunlight for optimal charging.
  • USB-C Charge: Use a USB-C to USB-C cable to charge the unit via the 100W PD USB-C port.
  • Car Charge: Connect the power station to your vehicle's 12V car outlet using a compatible car charger (not included, but can be purchased separately).
Four simple ways to quick charge the Jackery Explorer 300 Plus: AC wall charge, solar charge, USB-C charge, and car charge.

Figure 5.1: Visual representation of the four primary charging methods for the Explorer 300 Plus.

5.2 Discharging and Using the Power Station

To power your devices, simply plug them into the appropriate output ports on the Explorer 300 Plus.

  • AC Output: For devices requiring 110V AC power (up to 300W), plug them into the AC outlet.
  • USB-A Output: Connect USB-A compatible devices for charging (up to 15W).
  • USB-C Output: Utilize the dual USB-C ports for fast charging of compatible devices (100W input/output and 15W output). These ports allow for simultaneous charging of two devices.
Jackery Explorer 300 Plus powering a laptop, phone, drone, and fan, with estimated usage times.

Figure 5.2: The Explorer 300 Plus powering various devices, illustrating its capacity for 1-2 days of outdoor exploration.

Jackery Explorer 300 Plus with two USB-C devices connected, demonstrating dual 100W PD charging.

Figure 5.3: The power station simultaneously charging a laptop and a smartphone via its dual USB-C ports.

5.3 Smart App Control

Manage your Explorer 300 Plus conveniently using the Jackery App.

  1. Download the App: Search for "Jackery" on the App Store (iOS) or Google Play Store (Android) and install the application.
  2. Connect: Open the app and follow the on-screen instructions to connect your Explorer 300 Plus via Wi-Fi or Bluetooth.
  3. Monitor & Control: Once connected, you can monitor the remaining battery level, input/output wattage, and customize various settings to suit your needs.
A hand holding a smartphone displaying the Jackery app interface, showing battery level and power statistics.

Figure 5.4: The Jackery App interface, allowing users to monitor and control the power station remotely.

6. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Jackery Explorer 300 Plus.

  • Storage: Store the power station in a cool, dry place, away from direct sunlight and extreme temperatures.
  • Charging Frequency: For optimal battery health, it is recommended to fully charge the unit at least once every 3-6 months, even if not in use.
  • Cleaning: Use a dry, soft cloth to clean the exterior of the unit. Do not use abrasive cleaners or immerse the unit in water.
  • Battery Lifespan: The durable LFP (LiFePO4) batteries, combined with Jackery's ChargeShield technology and BMS protections, are designed for up to 3,000 charge cycles, ensuring a lifespan of up to 10 years with typical use.

7. Troubleshooting

If you encounter issues with your Jackery Explorer 300 Plus, please refer to the following common solutions:

  • Unit Not Turning On: Ensure the battery is charged. If not, connect it to a power source using one of the charging methods described in Section 5.1.
  • Devices Not Charging: Check if the power station is turned on. Verify that the cables are securely connected to both the power station and the device. Ensure the device's power requirements do not exceed the power station's output limits (e.g., 300W for AC).
  • Abnormal Display Readings: Try restarting the unit by turning it off and then on again. If the issue persists, contact Jackery customer support.
  • App Connectivity Issues: Ensure Wi-Fi or Bluetooth is enabled on your smartphone and the power station. Try restarting both the app and the power station.

For more detailed troubleshooting or persistent issues, please visit the official Jackery support website or contact their customer service.

8. Specifications

AttributeValue
BrandJackery
Model NameJE-300B (Explorer 300 Plus)
Battery TypeLiFePO4 (Lithium Iron Phosphate)
Capacity288Wh
AC Output300W (Pure Sine Wave), 110V AC
USB-C Output/Input1x 100W PD (Input/Output), 1x 15W Output
USB-A Output15W Max
Dimensions (L x W x H)9.1"L x 6.1"W x 6.6"H
Item Weight3.75 KG (8 Pounds)
Charging Time (SolarSaga 100W)Approx. 4 hours
LifespanUp to 10 years (3,000+ charge cycles)
CertificationsFCC/CE, UL 94V-0 flame-retardant, Class 9 impact resistant, UL certified

9. Warranty and Support

Jackery products are built with quality and reliability in mind. For information regarding your product's warranty, please refer to the warranty card included in your product packaging or visit the official Jackery website.

Customer Support: If you have any questions, require technical assistance, or need to report an issue, please contact Jackery customer support through their official website: www.jackery.com/support.

Please have your product model number (Explorer 300 Plus) and purchase details ready when contacting support.

10. Official Product Videos

No official product videos from the seller were found that meet the embedding criteria (creator_type: "Seller"). Please refer to the product page on Amazon for any available video content.

© 2023 Jackery Inc. All rights reserved.

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