PUTORSEN PT69-C024P

PUTORSEN Dual Monitor Arm Instruction Manual

Model: PT69-C024P

Brand: PUTORSEN

Introduction

Thank you for choosing the PUTORSEN Dual Monitor Arm. This manual provides detailed instructions for the proper setup, operation, and maintenance of your new monitor arm. Please read this manual thoroughly before installation to ensure safe and efficient use.

PUTORSEN Dual Monitor Arm with two curved monitors

The PUTORSEN Dual Monitor Arm provides a robust and flexible solution for your multi-monitor setup.

Product Features

Reliable gas spring mechanism inside the monitor arm

The reliable gas spring ensures smooth and stable adjustments.

Woman working at a desk with two stacked monitors on the arm, showing hidden cables

Integrated cable management keeps your desktop neat and clutter-free.

Video: Learn why the PUTORSEN 2x49 inch dual monitor arm is an excellent choice for your setup.

What's Included

The product package includes:

Setup Guide

Before You Begin

Before starting the installation, please verify the following:

Diagram showing monitor arm dimensions and compatibility checks for VESA, weight, and desk thickness

Verify monitor and desk compatibility before proceeding with installation.

Diagram showing how to check for VESA holes and adapters for ultrawide monitors

For some large ultrawide monitors (e.g., 49-inch Samsung), a separate steel VESA adapter (often included with the monitor) may be required.

Video: Guidance on stacking two ultrawide monitors and ensuring proper fit.

Video: Warm tips for setting up monitors in side-by-side mode.

Installation Steps

The installation process is designed to be straightforward:

  1. Desk Mounting: Secure the monitor arm base to your desk using either the C-clamp or grommet option.
  2. Arm Assembly: Attach the monitor arms to the central pole.
  3. Monitor Mounting: Secure your monitors to the VESA plates on the arms. The quick-release VESA plate allows for easy installation and removal.
Diagram showing quick-release VESA plate and topside installation for the monitor arm

Easy topside installation eliminates the need to crawl under desks.

Video: Instructions on how to adjust the tilt of the monitor arm.

Operating Instructions

The PUTORSEN Dual Monitor Arm offers full motion capabilities for optimal viewing comfort:

Diagram illustrating the full motion capabilities of the monitor arm including tilt, swivel, and 360-degree rotation

Achieve your ideal viewing experience with flexible adjustments.

Maintenance

To ensure the longevity and optimal performance of your monitor arm, follow these maintenance guidelines:

Troubleshooting

Monitor Sagging or Difficulty Adjusting Tilt

If your monitor sags or is difficult to tilt, the gas spring tension may need adjustment. This is common, especially after initial installation or if monitor weight changes.

  1. Adjust Gas Spring Tension: Use the included Allen key to adjust the gas spring force value of the head and upper arm to the maximum before hanging the monitor.
  2. Loosen Tilt Adjustment: If the display still cannot be tilted, loosen the adjustment screw on the head until it can be tilted to the right position.
Close-up of the gas spring mechanism in the monitor arm, highlighting its durability

The gas spring is tested for 20,000 cycles to ensure long-lasting performance.

Specifications

AttributeValue
BrandPUTORSEN
Model NumberPT69-C024P
Item Weight16.89 pounds
Product Dimensions38.2 x 27.6 x 4.44 inches
MaterialAluminum, Metal, Acrylonitrile Butadiene Styrene (ABS)
Mounting TypeTabletop Mount
Movement TypeSwivel, Articulating
Maximum Compatible Size49 Inches
Minimum Compatible Size17 Inches
Maximum Tilt Angle20 Degrees

Warranty and Support

Warranty Information

PUTORSEN offers 10 years of service support to all customers who have purchased products from us.

Customer Support

For further assistance or detailed installation instructions, please refer to the official Installation Manual (PDF) available online: Installation Manual (PDF)