Introduction
This manual provides essential information for the safe and efficient operation of your Midea 12000 BTU Mini Split AC/Heating System. Please read this manual thoroughly before installation and use, and retain it for future reference.
Safety Information
Important: This unit requires professional installation. Do not attempt to install or service the unit yourself. Improper installation can result in electric shock, fire, or serious injury.
- Always ensure the power supply is disconnected before any maintenance or cleaning.
- Do not insert objects into the air outlet or inlet.
- Keep children and pets away from the unit during operation.
- Ensure proper grounding to prevent electrical hazards.
Product Features
- Energy Efficient: 12,000 BTU 20.8 SEER2 inverter system with DC Inverter technology, offering up to 71% energy saving in ECO mode.
- Quiet Operation: Indoor unit operates as quietly as 19 dBa, ensuring minimal disturbance.
- 4-in-1 Functionality: Provides Cooling, Heating (heat pump), Dehumidifier, and Fan modes for year-round comfort.
- Smart Control: Wi-Fi enabled, compatible with Alexa and Google Home for remote control via app or voice commands.
- Self-Cleaning: Automatically washes away dust, mold, and allergens from the coil and blow-dries to maintain internal cleanliness.
- Wide Operating Range: Designed to operate effectively in extreme high and low ambient temperatures.
- Flexible Airflow: Features 4 fan speeds (low/medium/high/auto) and sleep mode for personalized comfort.
Components Included
The Midea Mini Split AC/Heating System includes the following main components:
- Indoor Air Handler Unit
- Outdoor Condenser Unit
- Remote Control Unit

Image: Midea Mini Split AC/Heating System components, illustrating the indoor unit, outdoor unit, and remote control, packaged in two separate boxes. Dimensions for both units are provided.
Setup and Installation
Note: This is NOT a DIY system. Professional installation is required to ensure proper function, safety, and warranty validity.
The system is pre-charged with refrigerant. Installation involves mounting the indoor and outdoor units, connecting refrigerant lines, electrical wiring, and drainage. Consult a certified HVAC technician for installation.

Image: Guide for selecting the appropriate BTU rating based on room size, with examples for 9K, 12K, 18K, and 24K BTU units.

Image: Infographic illustrating various factors that influence the required BTU rating for an AC unit, such as sunlight exposure, ceiling height, insulation, climate, family size, and presence of heat-generating appliances.
Operating Instructions
Remote Control
The system is controlled via the included remote. The remote allows you to select operating modes, adjust temperature, fan speed, and access special features.

Image: A woman controlling the Midea Mini Split AC indoor unit with her smartphone, highlighting the Wi-Fi connectivity and compatibility with voice assistants like Alexa and Google Home.
Operating Modes
- Cooling Mode: Provides efficient cooling to lower room temperature.
- Heating Mode: Utilizes the heat pump function to warm the room.
- Dry Mode: Dehumidifies the air, reducing humidity levels without significant cooling.
- Fan Mode: Circulates air without heating or cooling.
- ECO Mode: Optimizes energy consumption for maximum efficiency.
- Sleep Mode: Adjusts temperature and fan speed for comfortable sleep and energy saving.

Image: The Midea Mini Split AC indoor unit demonstrating its rapid heating and cooling capabilities, with visual representations of warm and cool air distribution.
Smart Features
Connect your Midea Mini Split to your home Wi-Fi network to enable control via the Midea app, Alexa, or Google Home. This allows for remote temperature adjustments and scheduling.

Image: A user interacting with the Midea app on a smartphone to control the mini split AC unit, showcasing the convenience of remote operation.
Maintenance
Regular maintenance ensures optimal performance and longevity of your unit.
- Filter Cleaning: Clean the air filters regularly (every 2-4 weeks, depending on usage) to maintain airflow and efficiency. Refer to the full user manual for detailed instructions on filter removal and cleaning.
- Self-Cleaning Function: Utilize the unit's self-cleaning feature to keep the internal coils free from dust and mold.
- Outdoor Unit: Keep the outdoor condenser unit clear of debris, leaves, and snow to ensure proper airflow.
- Professional Service: Schedule annual professional maintenance to check refrigerant levels, electrical connections, and overall system health.

Image: A detailed view of the Midea Mini Split AC's self-cleaning mechanism, illustrating how it cleans the internal components to prevent dust and mold buildup.
Troubleshooting
If you encounter issues, refer to the following common troubleshooting tips. For complex problems, contact a qualified technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power, remote batteries dead, circuit breaker tripped. | Check power supply, replace remote batteries, reset circuit breaker. |
| Insufficient cooling/heating | Dirty air filters, blocked outdoor unit, incorrect mode setting, low refrigerant. | Clean filters, clear obstructions from outdoor unit, select correct mode, contact technician for refrigerant check. |
| Unusual noise | Loose parts, fan obstruction, normal operating sounds (e.g., refrigerant flow). | Inspect for loose parts or obstructions. If persistent or loud, contact technician. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Midea |
| Model Number | MASAG12-21HS1G |
| Cooling Power | 12000 British Thermal Units (BTU) |
| Voltage | 115 Volts |
| Seasonal Energy Efficiency Ratio (SEER2) | 20.8 |
| Noise Level (Indoor Unit) | 19 Decibels (minimum) |
| Installation Method | Split System |
| Special Feature | Remote Controlled, Wi-Fi Enabled (Alexa/Google Home compatible) |
| Included Components | Indoor Air Handler, Outdoor Condenser, Remote Control |
| Product Dimensions (Indoor Unit) | 11.93"D x 30.12"W x 21.85"H (approximate) |
| Item Weight | 29.7 pounds (approximate) |

Image: Official U.S. Government EnergyGuide label for the Midea Split System, displaying its Cooling Efficiency Rating (SEER2) of 20.80 - 20.90 and Heating Efficiency Rating (HSPF2) of 8.00 - 8.70.
Warranty and Support
Midea offers a comprehensive warranty for your peace of mind:
- Parts Warranty: 2 years
- Compressor Warranty: 5 years
For technical assistance, warranty claims, or any product-related inquiries, please contact our professional US-based technical support team. Refer to your purchase documentation for specific contact details.





