1. Introduction
Thank you for choosing the AIKE AK1003 Wall-Mounted Manual Soap Dispenser. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new soap dispenser. Please read these instructions thoroughly before use and retain them for future reference.
The AIKE AK1003 is a durable, high-capacity manual soap dispenser designed for both commercial and domestic use. Its innovative design features an inner plastic container to prevent direct contact between soap and stainless steel, minimizing corrosion and ensuring longevity.
2. Safety Information
- Ensure the dispenser is securely mounted to a sturdy wall surface to prevent accidental detachment.
- Do not use abrasive cleaners or harsh chemicals on the stainless steel surface, as this may damage the finish.
- Keep out of reach of children to prevent misuse or accidental ingestion of soap.
- Only use liquid soap or hand sanitizer suitable for dispensers. Avoid thick gels or abrasive liquids that may clog the pump mechanism.
- In case of pump malfunction, do not attempt to force the mechanism. Refer to the troubleshooting section.
3. Package Contents
Verify that all items listed below are included in your package:
- Dispenser x 1
- Mounting Plate x 1
- Screw x 3
- Wall Anchor x 3
- Key x 1
- User Guide x 1 (This document)

Figure 3.1: Package contents for the AIKE AK1003 soap dispenser.
4. Specifications
| Feature | Detail |
|---|---|
| Model | AK1003 |
| Brand | AIKE |
| Material | Stainless Steel (with inner plastic container) |
| Capacity | 1100 ml (37 Fluid Ounces) |
| Dimensions (L x W x H) | 12.5 cm x 20.5 cm x 12.7 cm (approx. 4.9" x 8.1" x 5") |
| Item Weight | 1.15 Pounds (approx. 0.52 kg) |
| Material Type Free | Nickel-free, PVC-free |
| Shape | Rectangular |

Figure 4.1: Product dimensions of the AIKE AK1003 dispenser.

Figure 4.2: All-brass pump mechanism for enhanced performance.

Figure 4.3: Double layer protection with stainless steel shell and polymer lining.
5. Setup and Installation
The AIKE AK1003 dispenser is designed for secure wall-mounted installation via drilling. This method ensures stability and prevents unauthorized movement, making it suitable for public and commercial environments.
Installation Steps:
- Choose Location: Select a suitable wall location, ensuring it is at an appropriate height and away from direct water spray.
- Mark Drilling Points: Use the mounting plate as a template to mark the three drilling points on the wall.
- Drill Holes: Drill holes at the marked points. Insert the wall anchors into the drilled holes.
- Attach Mounting Plate: Secure the mounting plate to the wall using the provided screws.
- Mount Dispenser: Align the dispenser with the mounting plate and slide it down until it locks securely into place.
- Secure with Key: Use the provided key to lock the dispenser to the mounting plate, if applicable, for added security.

Figure 5.1: Example of AIKE AK1003 dispensers installed in a washroom.
6. Operating Instructions
Filling the Dispenser:
- Unlock the top cover of the dispenser using the provided key.
- Carefully pour liquid soap or hand sanitizer into the inner plastic container, ensuring not to overfill. The large 1100 ml capacity reduces the frequency of refills.
- Close the top cover and lock it securely.
Dispensing Soap:
Place your hand under the dispenser nozzle. Press the dispensing button firmly and smoothly. A measured amount of soap will be dispensed. Release the button to stop the flow.

Figure 6.1: Easy push and smooth pumping operation.
7. Maintenance
Regular maintenance ensures the longevity and hygienic operation of your AIKE AK1003 soap dispenser.
Cleaning:
- Wipe the exterior of the dispenser with a soft, damp cloth and mild soap.
- Avoid using abrasive sponges, scouring pads, or harsh chemical cleaners, as these can scratch the stainless steel finish.
- For stubborn stains, a stainless steel cleaner can be used, followed by rinsing and drying.
Refilling:
Refill the dispenser as described in the 'Operating Instructions' section when the soap level is low. The inner plastic container protects the stainless steel from corrosion, contributing to the dispenser's durability.
8. Troubleshooting
If you encounter issues with your AIKE AK1003 dispenser, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No soap dispenses | Dispenser is empty; Pump is clogged; Soap is too thick. | Refill the dispenser; Clean the pump nozzle; Dilute soap with a small amount of water if safe for the soap type. |
| Soap leaks from nozzle | Pump mechanism issue; Overfilling. | Ensure dispenser is not overfilled; If problem persists, contact support. |
| Dispenser feels loose on wall | Improper installation; Mounting screws loose. | Re-check installation steps; Tighten mounting screws; Ensure dispenser is locked to mounting plate. |
| Pump button is stiff | Soap residue buildup; Internal mechanism issue. | Clean the pump area thoroughly; If problem persists, contact support. |
9. Warranty and Support
Enjoy peace of mind with a one-year free warranty service. For any non-human related quality issues, customers can contact our after-sales support team for prompt solutions.
For further assistance or to claim warranty service, please contact AIKE customer support through the retailer where the product was purchased or visit our official website for contact information.

