User Instruction Manual
The BACKBONE One Mobile Gaming Controller transforms your Android or iPhone 15/16 Series device into a powerful portable gaming console. Designed for comfort and precision, it offers a seamless gaming experience across a wide range of titles and platforms. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Backbone One controller.

Image: Backbone One controller with a smartphone inserted, displaying a gaming interface.

Image: Close-up view of the Backbone One controller, highlighting its USB-C port and compatibility.
The Backbone One controller is designed for intuitive and responsive gameplay.

Image: A person comfortably playing games on the Backbone One controller in handheld mode.

Image: The Backbone One controller connected via USB-C to a PC setup, illustrating its wired mode capability.
| Problem | Possible Cause | Solution |
|---|---|---|
| Controller not recognized by phone | Loose connection, phone case interference, software issue | Ensure phone is securely seated. Remove phone case if it's causing an obstruction. Restart your phone and the Backbone app. |
| Buttons/Joysticks unresponsive | Software glitch, physical obstruction | Close and reopen the game/app. Check for any debris around the buttons or joysticks. Perform a controller calibration via the Backbone app. |
| Audio issues with headset | Headset not fully plugged in, incompatible headset | Ensure the 3.5mm headset jack is fully inserted. Test with another headset if available. |
| Phone not charging via pass-through | Charging cable issue, power source issue | Try a different USB-C charging cable and power adapter. Ensure the power source is active. |
If problems persist, visit the official Backbone support website or contact customer service for further assistance.
| Feature | Detail |
|---|---|
| Model Number | BB-51-P-BRAZ |
| Connectivity | USB-C (Direct connection) |
| Compatibility | Most Android devices with USB-C, iPhone 15/16 Series |
| Audio Output | 3.5mm Headset Jack |
| Charging | Pass-through charging for connected device |
| Dimensions (Collapsed) | 6.9 x 1.28 x 3.5 inches (approx.) |
| Weight | 10.9 ounces (approx.) |
| Language | English |
| Manufacturer | Backbone |
For detailed warranty information, please refer to the warranty card included with your product or visit the official Backbone website. Backbone offers various protection plans for extended coverage, which can be purchased separately.
For technical support, FAQs, and additional resources, please visit the Backbone support page:
You can also contact Backbone customer service directly through their website for personalized assistance.