Hoco EW24 True Wireless Earbuds User Manual

1. Product Overview

The Hoco EW24 True Wireless Earbuds offer a seamless and stable audio experience with Bluetooth 5.3 technology. They feature deep bass, clear highs, and Active Noise Cancellation for immersive sound. Designed for user convenience, these earbuds include intuitive touch controls for managing playback and calls. Their sweatproof and water-resistant design ensures durability for various activities.

Image 1: Hoco EW24 True Wireless Earbuds in their open charging case, showcasing the earbuds and the 'hoco.' branding.

2. Key Features

• Superior Sound Quality: Immerse yourself in rich, crystal-clear sound with deep bass and crisp highs.
• Active Noise Cancellation: Enhances audio immersion by reducing ambient noise.
• Bluetooth 5.3 Connectivity: Provides a stable and seamless wireless experience.
• Intuitive Touch Controls: Effortlessly manage music, calls, and voice assistants.
• Sweatproof and Waterproof Design: IPX5 rated for sweat and water resistance, suitable for active lifestyles.
• Extended Battery Life: Up to 14 hours of playtime for the earbuds, with the charging compartment providing additional power.
• Fast Charging: Just 15 minutes of charging gives you hours of playback time.
• Gaming Mode with Low Latency: Reduces audio delays for an improved gaming experience.
• Voice Assistant Support: Access Siri or Google Assistant with a tap.

3. What's in the Box

• Hoco EW24 Earbuds
• Wireless Charging Case
• Charging Cable
• Ear Cushions
• Protective Case

Image 2: Hoco EW24 Earbuds and charging case displayed on a wooden surface next to a smartphone, illustrating the product in a lifestyle setting.

4. Setup and Getting Started

4.1 Initial Charging

1. Place both earbuds into the charging case.
2. Connect the provided charging cable to the charging port on the case and a USB power source.
3. Allow the earbuds and case to fully charge before first use. The indicator light on the case will show charging status.

4.2 Pairing with Your Device

1. Ensure the earbuds are in the charging case and the case lid is open.
2. On your smartphone or Bluetooth-enabled device, go to the Bluetooth settings.
3. Select "Hoco EW24" from the list of available devices.
4. Once connected, a voice prompt will confirm successful pairing.

Image 3: Hoco EW24 Earbuds in their charging case, illustrating the pairing readiness or charging status via the indicator light.

5. Operating Instructions

5.1 Touch Controls

The Hoco EW24 earbuds feature intuitive touch controls on each earbud. The following table outlines common functions:

5.2 Active Noise Cancellation (ANC)

The Hoco EW24 earbuds feature Active Noise Cancellation to reduce ambient noise. To toggle ANC or Transparency Mode, triple tap either earbud. A voice prompt will confirm the mode change.

5.3 Gaming Mode

For a low-latency audio experience during gaming, activate Gaming Mode. Refer to the specific touch control sequence in your quick start guide or experiment with long presses or specific tap combinations if not listed above.

6. Maintenance

• Cleaning: Use a soft, dry, lint-free cloth to clean the earbuds and charging case. Do not use harsh chemicals or abrasive materials.
• Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
• Water Resistance: While IPX5 rated (sweat and water resistant), avoid submerging the earbuds in water. Dry them thoroughly if they get wet.

7. Troubleshooting

7.1 Earbuds Not Pairing

• Ensure both earbuds are charged.
• Turn off Bluetooth on your device and turn it back on.
• Forget "Hoco EW24" from your device's Bluetooth settings and attempt to pair again.
• Reset the earbuds (refer to the quick start guide for specific reset instructions if available).

7.2 No Sound or Low Volume

• Check the volume level on both your device and the earbuds.
• Ensure the earbuds are properly seated in your ears.
• Clean any debris from the earbud speakers.

8. Specifications

9. Warranty and Support

The Hoco EW24 True Wireless Earbuds come with a 1-year warranty. For any support inquiries, technical assistance, or warranty claims, please contact HOCO customer service through their official website or the retailer where the product was purchased.

Please retain your proof of purchase for warranty validation.