Netatmo NTH01-AMZ

Netatmo Smart Thermostat NTH01-AMZ User Manual

Model: NTH01-AMZ

1. Introduction

The Netatmo Smart Thermostat NTH01-AMZ is designed to optimize your home heating, providing comfort while promoting energy efficiency. This device learns your daily habits to create a personalized heating schedule, ensuring your home is warm only when needed. It integrates advanced features like remote control via a smartphone application and compatibility with various smart home ecosystems.

Netatmo Smart Thermostat, included batteries, and app interface

Image 1.1: The Netatmo Smart Thermostat, showing the device, included AAA batteries, and a sample of the mobile application's scheduling interface.

2. Setup and Installation

The Netatmo Smart Thermostat is designed for easy self-installation, typically taking less than an hour. It is compatible with most boiler models, including electric, gas, oil, wood, and heat pump systems. The thermostat can replace an existing wireless or wall-mounted thermostat or be installed as a new unit.

2.1. Compatibility Check

Before installation, ensure your heating system is compatible. The thermostat operates with dry contact, potential-free (ON/OFF) systems.

2.2. Installation Steps

  1. Prepare for Installation: Turn off the power to your heating system at the main circuit breaker.
  2. Choose Placement: The thermostat can be placed wirelessly on its mobile stand or mounted on a wall using the provided wall plate.
  3. Connect the Relay: The Relay acts as the communication hub. Connect it to your boiler according to the specific wiring diagram for your boiler type. Detailed guides and videos are available on the Netatmo Helpcenter.
  4. Insert Batteries: The thermostat requires 3 AAA batteries (6 are included in the package for extended use).
  5. Power On and Connect to Wi-Fi: Restore power to your heating system. Download the Netatmo Energy application on your smartphone or tablet. Follow the in-app instructions to connect the Relay to your home Wi-Fi network (2.4 GHz) and pair it with the thermostat.

The connection between the Relay and your internet box uses Wi-Fi 802.11 b/g/n (2.4 GHz), while the communication between the thermostat and the Relay uses long-range radio (868 MHz). Supported security protocols include Open/WEP/WPA/WPA2-personal (TKIP and AES).

Netatmo Smart Thermostat mounted on a wall

Image 2.1: The Netatmo Smart Thermostat discreetly mounted on a wall, displaying the current temperature.

Netatmo Smart Thermostat installation compatibility diagram

Image 2.2: A diagram illustrating the compatibility and installation paths for the Netatmo Smart Thermostat based on existing heating systems (collective, individual, or individual with main zone valve).

3. Operating Instructions

The Netatmo Smart Thermostat offers intuitive control through its mobile application, voice commands, or direct interaction with the device.

3.1. Mobile Application Control

The Netatmo Energy app (available for smartphones and tablets) allows you to:

  • Create Heating Schedules: Based on five questions about your daily routine, the app helps you design a personalized heating schedule.
  • Remote Control: Adjust your heating settings from anywhere, anytime.
  • Away and Frost-Guard Modes: Activate these modes when you are away for extended periods to save energy while protecting your pipes from freezing.
  • Auto-Adapt Function: The thermostat uses local weather data and your home's thermal characteristics to reach the desired temperature at the optimal time.
  • Energy Monitoring: View your heating history and access a personalized Energy Savings Report to track and optimize your consumption.
Netatmo Energy app showing a heating schedule

Image 3.1: The Netatmo Energy mobile application displaying a customizable heating schedule, allowing users to set different temperatures for various times of the day and days of the week.

Netatmo Energy app showing energy consumption history

Image 3.2: The Netatmo Energy mobile application showing a graph of energy consumption history, allowing users to monitor and optimize their heating usage over time.

3.2. Voice Control

The Netatmo Smart Thermostat is compatible with popular voice assistants, allowing for hands-free control:

  • Apple HomeKit
  • Amazon Alexa
  • Google Assistant

Simply use voice commands to adjust the temperature, change modes, or inquire about the current status.

Netatmo Energy app with Apple Home, Google Home, and Alexa compatibility logos

Image 3.3: The Netatmo Energy app interface alongside logos indicating compatibility with Apple Home, Google Home, and Amazon Alexa.

3.3. Manual Control

You can manually adjust the temperature directly on the thermostat unit using the '+' and '-' buttons. Any manual override will typically revert to the scheduled program after a set period, which can be configured in the app.

4. Features and Functions

  • Energy Savings: Optimize heating to reduce energy consumption and lower bills.
  • Personalized Heating Schedule: Adapts to your lifestyle for optimal comfort.
  • Remote Access: Control your heating from anywhere via the Netatmo Energy app.
  • Voice Control: Compatible with Apple HomeKit, Amazon Alexa, and Google Assistant.
  • Auto-Adapt Function: Learns your home's thermal characteristics and integrates weather data.
  • Away and Frost-Guard Modes: Adjust heating for periods of absence.
  • Energy Consumption Monitoring: Access historical data and personalized reports.
  • Expandable System: Can be complemented with additional Netatmo Smart Radiator Valves for multi-zone heating control.
  • Easy Installation: Designed for quick and straightforward self-installation.
  • Included Batteries: Comes with 6 AAA batteries (3 additional) for extended use.

5. Maintenance

5.1. Battery Replacement

The thermostat is powered by 3 AAA batteries. When the battery level is low, the thermostat display may blink or flicker. Replace the batteries promptly to ensure continuous operation. The package includes 6 AAA batteries (3 for immediate use and 3 spares).

5.2. Cleaning

Wipe the thermostat's exterior with a soft, dry cloth. Avoid using abrasive cleaners or solvents.

6. Troubleshooting

If you encounter issues with your Netatmo Smart Thermostat, consider the following common solutions:

  • Thermostat Display Issues (e.g., horizontal display, flickering): This often indicates low battery. Replace the AAA batteries. If the issue persists after battery replacement, ensure the thermostat is correctly oriented; the device can auto-rotate the display.
  • Rapid Battery Drain: Ensure you are using high-quality alkaline batteries. If the issue persists, contact Netatmo support.
  • Connectivity Problems (Wi-Fi or Thermostat-Relay):
    • Check your Wi-Fi router to ensure it is functioning correctly and broadcasting a 2.4 GHz signal.
    • Ensure the Relay is within range of your Wi-Fi router and the thermostat.
    • Restart your Wi-Fi router and the Netatmo Relay.
    • Verify Wi-Fi settings in the Netatmo Energy app.
  • Heating Not Responding:
    • Check the power supply to your boiler and the Relay.
    • Confirm the thermostat is correctly paired with the Relay and connected to Wi-Fi.
    • Ensure no conflicting schedules or modes (e.g., Frost-Guard) are active.
  • Inaccurate Temperature Readings: If the thermostat is in a location that is consistently warmer or colder than your desired measurement area, use the temperature offset feature in the app settings to calibrate it.

For more detailed troubleshooting or persistent issues, refer to the Netatmo Helpcenter or contact customer support.

7. Specifications

FeatureSpecification
Model NumberNTH01-AMZ
ManufacturerNetatmo
Dimensions (L x W x H)8.3 x 2.2 x 2.2 cm
Weight800 grams
ColorWhite
MaterialMetal
Power SourceBattery powered (3 AAA batteries)
Batteries IncludedYes (6 AAA alkaline batteries)
Voltage240 Volts (AC for Relay)
Switching PowerMax 120VA (4A @ 30V, 1A @ 110V/120V, 0.5A @ 220V/240V)
Switching CurrentMax 4 A
Switching VoltageMax 250 V AC
Connectivity TechnologyWi-Fi (802.11 b/g/n 2.4 GHz), Long-range radio (868 MHz)
Supported SecurityOpen/WEP/WPA/WPA2-personal (TKIP and AES)
Display TypeGraphic
Controller TypeAmazon Alexa, Apple HomeKit, Google Assistant, Push button
Special FeaturesTemperature display, Programmable
UsageBoiler, Heat pump
CertificationCE
Included Components1 Thermostat, 1 Mobile Stand + wall plate, 1 Relay, 1 boiler adapter, 1 power adapter, 1 wall plate, 4 colored adhesive films, 6 AAA batteries, 4 screws + 4 wall plugs, 2 installation guides

8. Support

For any assistance with installation, operation, or troubleshooting, please visit the official Netatmo Helpcenter. The Helpcenter provides comprehensive guides, FAQs, and contact information for customer support.

Netatmo Helpcenter: helpcenter.netatmo.com

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