1. Product Overview
The Korky QuietFILL Platinum Toilet Fill Valve (Model 528MP) is designed to address common toilet issues such as slow refilling, running water, and excessive noise. This universal fill valve is compatible with most toilets manufactured since 1994 (1.6 GPF or less) and features an adjustable height for easy installation and optimal performance.

Image 1.1: Korky QuietFILL Platinum Toilet Fill Valve, Model 528MP.

Image 1.2: The innovative design features a protected float, eliminating exterior moving parts and preventing sticking or hang-ups, especially beneficial for smaller toilet tanks.

Image 1.3: This fill valve is designed to fit 99% of toilets, replacing older ballcock and fill valve technologies.
2. Components Included
The Korky QuietFILL Platinum Toilet Fill Valve package includes the following components:
- One (1) 528MP Fill Valve
- One (1) Refill Tube
- One (1) Metal Refill Tube Clip
- One (1) Mounting Nut
- One (1) Cone Washer
- One (1) Coupling Nut
- One (1) Tamper Proof Key
- One (1) Refill Adjuster
- One (1) Instruction Sheet
Video 2.1: An unboxing video of the Korky QuietFILL Platinum Toilet Fill Valve, providing a visual overview of the included components and the product itself.
3. Installation Instructions
Follow these steps for proper installation of your Korky QuietFILL Platinum Toilet Fill Valve:
- Turn Off Water Supply: Locate the water supply valve at the base of your toilet and turn it clockwise until the water flow stops. Flush the toilet to drain the tank.
- Remove Old Fill Valve: Disconnect the water supply line from the bottom of the old fill valve. Use a wrench if necessary. Inside the tank, unscrew the mounting nut holding the old fill valve in place. Remove the old fill valve and refill tube.
- Prepare New Fill Valve: The Korky QuietFILL Platinum fill valve is adjustable in height. To adjust, twist the lower shaft to unlock, extend or retract to the desired height (between 7-3/4 inches and 13-1/2 inches), and then twist to lock. The top of the fill valve should be approximately 1 inch above the overflow pipe.
- Install New Fill Valve: Insert the new Korky fill valve into the hole at the bottom of the toilet tank. Ensure the cone washer is properly seated on the shank. Secure it from underneath the tank with the coupling nut, hand-tightening until snug. Do not overtighten.
- Connect Refill Tube: Attach one end of the refill tube to the small port on the top of the fill valve. Use the metal refill tube clip to secure the other end of the refill tube to the top of the overflow pipe. Ensure the refill tube is not kinked and allows water to flow into the overflow pipe.
- Reconnect Water Supply: Reconnect the water supply line to the bottom of the new fill valve. Hand-tighten the connection.
- Restore Water Supply: Slowly turn the water supply valve counter-clockwise to restore water flow to the toilet tank. Check for any leaks at the connections.

Image 3.1: The fill valve's height can be easily adjusted from 7-3/4 inches to 13-1/2 inches by twisting to unlock, sliding, and twisting to lock.

Image 3.2: The fill valve correctly positioned inside the toilet tank, ready for connection.
4. Operation and Water Level Adjustment
The Korky QuietFILL Platinum fill valve is designed to deliver the correct amount of water to the toilet bowl, maintaining original performance. The water level in the tank is controlled by the height of the fill valve and the refill adjuster.
- Adjusting Tank Water Level: The water level in the tank is determined by the overall height of the fill valve. Ensure the water level is at the manufacturer's recommended fill line for your toilet tank, typically marked inside the tank. If no line is present, the water level should be approximately 1 inch below the top of the overflow pipe. Adjust the fill valve height as described in Step 3 of the Installation section to achieve the desired water level.
- Adjusting Bowl Refill: The refill adjuster on the fill valve controls the amount of water directed into the overflow pipe to refill the toilet bowl. Use the provided tamper-proof key to adjust the refill rate. Turn the adjuster clockwise to decrease the refill rate or counter-clockwise to increase it. Proper bowl refill ensures a complete flush.

Image 4.1: Key features of the QuietFILL fill valve, including the seal, enclosed float protection, protective strainer, and height adjustment mechanism.
5. Maintenance
Regular maintenance helps ensure the longevity and efficient operation of your Korky QuietFILL Platinum Toilet Fill Valve.
- Cleaning: Periodically inspect the fill valve for mineral buildup or debris. If necessary, turn off the water supply, remove the fill valve, and gently clean it with a soft brush and mild detergent. Rinse thoroughly before reinstallation.
- Check Protective Strainer: The fill valve includes a protective strainer to catch sediment. If water flow is reduced, the strainer may be clogged. Turn off the water, remove the fill valve, and clean the strainer.
- Inspect Refill Tube: Ensure the refill tube remains clear and properly positioned to direct water into the overflow pipe.
6. Troubleshooting
If you encounter issues with your Korky QuietFILL Platinum Toilet Fill Valve, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Toilet runs continuously | Water level too high; fill valve not shutting off; flapper not sealing. | Adjust fill valve height to lower water level. Ensure refill tube is not too far down the overflow pipe. Check flapper for proper seal. |
| Slow or no tank refill | Clogged protective strainer; low water pressure; kinked refill tube. | Clean the protective strainer. Check water supply valve is fully open. Ensure refill tube is not kinked. |
| Noisy toilet refill | High water pressure; fill valve not seated correctly. | Ensure fill valve is securely installed. Consider installing a water hammer arrestor if noise persists due to high pressure. |
| Insufficient bowl refill | Refill adjuster set too low. | Use the tamper-proof key to increase the refill rate via the refill adjuster. |
If these steps do not resolve the issue, please contact Korky customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | 528MP |
| Material | Plastic, Rubber |
| Adjustable Height | 7.75 inches to 13.5 inches |
| Item Dimensions (L x W x H) | 3.25 x 5.5 x 14 inches |
| Item Weight | 8 ounces |
| Inlet Connection Size | 0.88 inches |
| Inlet Connection Type | Fill |
| Outlet Connection Type | NPT |
| Specification Met | ASSE |
| Manufacturer | Korky |
8. Warranty and Support
The Korky QuietFILL Platinum Toilet Fill Valve comes with a manufacturer's warranty. For specific warranty details, please refer to the packaging or contact Korky customer service directly.
For technical assistance, troubleshooting beyond this manual, or to inquire about replacement parts, please visit the official Korky website or contact their customer support department.







