1. Introduction
The Rettru U21 Mini Wireless Camera is a compact and versatile security solution designed for indoor monitoring. Its small size, USB power capability, and bendable body allow for flexible placement and discreet surveillance. This manual provides detailed instructions for setting up, operating, and maintaining your U21 camera to ensure optimal performance.
2. What's in the Box
- 1 x Rettru U21 Wireless Security Camera
- 1 x User Manual (this document)
- 1 x Reset Needle
3. Product Features
3.1. Compact and Portable Design
The Rettru U21 camera features a lightweight and compact design, making it easy to place anywhere for discreet monitoring. Its small form factor allows for convenient portability.

Image: The U21 camera's miniature size, easily held between two fingers.
3.2. Bendable Body for Adjustable Viewing Angles
Equipped with a bendable metal hose, the camera allows for easy adjustment to achieve the ideal viewing angle for any surveillance need.

Image: Illustrations demonstrating the flexible neck of the U21 camera, allowing for multiple viewing positions.
3.3. USB Powered Plug-and-Play
The camera features a built-in USB plug, enabling a plug-and-play setup. It can be powered by a power bank, wall charger, or USB outlets, making it suitable for portable or indoor use.

Image: The U21 camera connected to various USB power sources, including a wall socket, power bank, and wall charger.
3.4. Motion Detection with Alerts
Receive alerts on your smartphone when motion is detected. You can customize motion detection zones to focus on areas that matter most.

Image: A split image showing a person at a door and a smartphone displaying the live feed with a motion detection alert.
3.5. Flexible Storage Options
Store your videos safely using either local storage (supports up to 128GB SD card, purchased separately) or cloud storage options.

Image: Visual representation of the camera's storage capabilities, including a 64GB SD card and cloud storage icon.
3.6. V380 Pro App Integration
Pair your Rettru U21 camera with the V380 Pro Phone App to engage live view, video replaying, arm and disarm your camera, and manage cloud storage.

Image: A smartphone showing a live video feed from the Rettru U21 camera, demonstrating app connectivity.
4. Setup Instructions
4.1. Powering the Camera
Plug the USB end of the Rettru U21 camera into a suitable USB power source such as a wall charger, power bank, or USB outlet. The camera will power on automatically.
4.2. App Download and Registration
- Download the V380 Pro application from your smartphone's app store.
- Register for an account and log in.
4.3. Wi-Fi Connection and Mobile Pairing
Follow these steps to connect your camera to Wi-Fi and pair it with the V380 Pro app. Note: The camera supports 2.4GHz Wi-Fi networks only. 5GHz Wi-Fi is not supported.
- Ensure the camera is powered on. Observe the indicator lights: red lights flashing indicate it's ready for connection.
- Open the V380 Pro app and select "Add device".
- Scan the QR code located on the camera's device label using the app.
- Select your 2.4GHz Wi-Fi network and enter the password. Confirm the settings.
- The app will generate a QR code. Position the camera lens to scan this QR code from your phone screen.
- Once successfully scanned, the camera will connect to Wi-Fi. The blue indicator light will turn solid when connected.
- Set a name for your camera within the app and click "Finish".
Video: A step-by-step guide on connecting the Rettru U21 camera to Wi-Fi and pairing it with the V380 Pro mobile application.
5. Operating Instructions
5.1. Live Viewing
Once connected, open the V380 Pro app and select your camera to view the live feed. You can monitor your home or office day and night.
Video: Demonstration of the Rettru U21 camera's live viewing capabilities through the V380 Pro app, including zoom and playback features.
5.2. Motion Detection Alerts
The camera's motion detection feature will send alerts to your smartphone when activity is detected. Configure alert settings and detection zones within the V380 Pro app.
5.3. Video Playback
Review recorded video history remotely via the V380 Pro app. You can access footage stored on an SD card or through cloud storage, ensuring you never miss any moment.
6. Specifications
| Feature | Detail |
|---|---|
| Model Name | U21 |
| Brand | Rettru |
| Video Capture Resolution | 1080p |
| Connectivity Technology | Wireless (Wi-Fi, 2.4GHz only) |
| Special Features | HD Resolution, Motion Sensor, Portable |
| Indoor/Outdoor Usage | Indoor |
| Compatible Devices | Smartphone, Tablet |
| Power Source | Corded Electric (USB Powered) |
| Viewing Angle | 100 Degrees |
| Frame Rate | 30 frames_per_second |
| Material | Metal |
| Item Dimensions L x W x H | 5.1 x 5.1 x 5.1 Centimetres |
| Item Weight | 30 g |
| Recommended Uses | Baby Monitoring, Indoor Security, Pet Monitoring |
7. Troubleshooting
7.1. Camera Not Connecting to Wi-Fi
- Ensure your Wi-Fi network is 2.4GHz. The camera does not support 5GHz networks.
- Verify the Wi-Fi password is entered correctly in the V380 Pro app.
- Make sure the camera is within range of your Wi-Fi router.
- Try resetting the camera using the provided reset needle. Insert the needle into the reset hole and hold for 5-10 seconds until the indicator lights change.
- Ensure the QR code on your phone screen is clear and well-lit when the camera scans it.
7.2. No Live Video Feed
- Check your internet connection on your smartphone.
- Confirm the camera is powered on and connected to Wi-Fi (solid blue light).
- Restart the V380 Pro app.
7.3. SD Card Not Recording
- Ensure the SD card is inserted correctly.
- Check if the SD card is formatted correctly (usually FAT32). Format it via the app settings if necessary.
- Verify the SD card is not full.
- Ensure recording settings are enabled in the V380 Pro app.
8. Warranty and Support
The Rettru U21 Mini Wireless Camera comes with a 12-month warranty from the date of purchase. For technical support, troubleshooting assistance, or warranty claims, please contact the Rettru customer service team.
Contact information for support can typically be found on the product packaging or the official Rettru website.
