Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your RSHTECH RX04 4-Port USB C Hub. This device is designed to expand a single USB-C port on your host device into four high-speed USB 3.2 Gen 2 data ports.
Product Features
- Expands one USB-C port into four USB-C 3.2 Gen 2 data ports.
- Supports data transfer speeds up to 10Gbps.
- Backward compatible with USB 3.0 and USB 2.0.
- Plug and play functionality, no driver installation required.
- Wide compatibility with USB-C/USB 4.0/Thunderbolt 3/4 devices and various operating systems (Windows, Mac OS, Linux, Chrome OS, iPad OS, Android).
- Compact and portable design with premium aluminum housing for heat dissipation.
Package Contents
- RSHTECH RX04 4-Port USB C Hub x 1
- User Manual x 1
Setup
Connecting Your USB C Hub
- Identify an available USB-C port on your host device (laptop, tablet, smartphone, etc.).
- Plug the integrated USB-C cable of the RSHTECH RX04 hub into the host device's USB-C port.
- The hub is plug-and-play; no additional drivers are typically required for most operating systems.
Image: The RSHTECH RX04 4-Port USB C Hub with its integrated USB-C cable ready for connection.
Product Overview Video
Video: An overview of the product, demonstrating its connection to a host device and the use of its ports.
Operating Instructions
Data Transfer
The RSHTECH RX04 hub is equipped with four USB 3.1/3.2 Gen 2 data ports, supporting data transfer speeds up to 10Gbps. This allows for quick and efficient transfer and backup of data for compatible USB devices.
- Connect USB-C devices such as hard drives, flash drives, mice, and keyboards to the available USB-C ports on the hub.
- Ensure your connected devices and host device support USB 3.2 Gen 2 for optimal 10Gbps transfer speeds.
Image: Illustration of the hub facilitating 10Gbps data transfer between a laptop and an external drive.
Compatibility
The USB C to USB-C Hub is compatible with USB-C, USB 4.0, and Thunderbolt 3/4 devices. It supports various operating systems including Windows, Mac OS, Linux, Chrome OS, iPad OS, and Android, with OTG function support.
Image: The hub displayed alongside icons representing compatible operating systems (Windows, Mac OS, Linux, Chrome OS, iPad OS, Android) and host devices (All-in-one PC, Laptop, iPad, Phone).
Important Note: This USB C hub is designed exclusively for data transfer. It does not support charging external devices or video streaming/display output.
Maintenance
Care and Handling
- Keep the device clean by wiping it with a soft, dry cloth.
- Avoid exposing the hub to extreme temperatures, moisture, or direct sunlight.
- Do not attempt to disassemble or repair the device yourself.
- Store the hub in a safe place when not in use, especially during travel, due to its compact and portable design.
Image: The compact dimensions of the RSHTECH RX04 USB C Hub shown in comparison to a smartphone and tablet, emphasizing its portability.
Troubleshooting
Common Issues and Solutions
- Device Not Recognized: Ensure the hub is securely plugged into your host device's USB-C port. Try connecting the hub to a different USB-C port or restarting your host device. Verify that the connected peripheral devices are functioning correctly when plugged directly into the host device.
- Slow Data Transfer: Confirm that both your host device and the connected peripheral devices support USB 3.2 Gen 2 (10Gbps). Older USB standards will operate at their respective maximum speeds (e.g., USB 3.0 at 5Gbps, USB 2.0 at 480Mbps). Ensure no other high-bandwidth operations are simultaneously active.
- No Charging/Video Output: This hub is designed exclusively for data transfer. It does not support charging external devices or video output/display extension. If you require these functions, please refer to product specifications for hubs that explicitly state support for Power Delivery (PD) or video output.
Specifications
Technical Details
| Feature | Detail |
|---|---|
| Product Dimensions | 4.3 x 0.9 x 0.5 inches |
| Item Weight | 1.76 ounces |
| Item Model Number | RX04 |
| Brand | RSHTECH |
| Color | Gray |
| Hardware Interface | USB Type C |
| Special Features | 10Gbps, Lightweight, Plug and Play, Portable |
| Compatible Devices | Hard drives, Keyboards, Laptops, Mouse, USB Flash Drives |
| Manufacturer | Shenzhen Rong Sheng Hui Electronics Co., Ltd |
Warranty and Support
Product Warranty
The RSHTECH RX04 4-Port USB C Hub comes with an 18-month warranty. For support or warranty claims, please contact RSHTECH customer service through their official channels.
