1. Introduction
Thank you for choosing the WIPCOOL P36 Wall-Mounted Mini Condensate Pump. This pump is designed for efficient and quiet removal of condensate water from high-wall mini split air conditioning systems. Featuring a dual-control system (probe and float sensors) for enhanced reliability and an LED indicator for clear operational status, the P36 ensures stable and long-lasting performance with its brushless motor. Its quick-fit design allows for simple wall mounting and easy access for maintenance.
2. Safety Information
Please read all safety instructions carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Electrical Safety: Ensure the power supply is disconnected before any installation, maintenance, or troubleshooting. The pump operates on AC/DC power; verify voltage compatibility.
- Water Safety: This pump is designed for condensate water only. Do not use it for flammable liquids, chemicals, or wastewater.
- Installation: Installation should be performed by qualified personnel in accordance with local electrical and plumbing codes.
- Environment: Do not install the pump in areas exposed to direct sunlight, extreme temperatures, or corrosive environments.
- Children: Keep the device out of reach of children.
3. Product Overview
The WIPCOOL P36 condensate pump features a compact design with key components for efficient operation and easy monitoring.

Figure 3.1: Overview of the P36 pump highlighting key features like inlet, outlet, and operational benefits.

Figure 3.2: Detailed view of P36 features including dual-control system, alarm, LED indicator, and accessibility.
Key Features:
- Dual-Control System: Utilizes both probe and float sensors for improved durability and reliable operation.
- LED Indicator: Provides visual feedback on the pump's operational status.
- Brushless Motor: Ensures quiet, stable, and long-lasting performance.
- Buzzer Fault Alarm: Alerts users to potential issues.
- Level Gauge: Aids in accurate installation.
- Easy Access: Designed for straightforward installation and maintenance.
4. Specifications
| Feature | Specification |
|---|---|
| Model Number | P36 |
| Brand (Manufacturer) | WIPCOOL |
| Colour | Green |
| Material | Plastic |
| Style | Wall-Mounted Mini |
| Power Source | AC/DC |
| Item Weight | 400 Grams |
| Maximum Flow Rate | 36 Liters Per Hour |

Figure 4.1: Dimensions of the P36 Condensate Pump.
5. Installation and Setup
Proper installation is crucial for the optimal performance and longevity of your condensate pump. Ensure all safety precautions are followed.
5.1 Mounting the Pump
- Select Location: Choose a suitable wall location near the indoor unit of your split AC system, ensuring it is easily accessible for maintenance.
- Marking: Use the pump's mounting holes as a template to mark the drilling points on the wall. The built-in level gauge can assist in accurate positioning.
- Drilling: Drill holes and insert appropriate wall anchors (not included, typically).
- Secure Pump: Screw the pump securely to the wall using suitable screws.

Figure 5.1: Example of P36 pump installed adjacent to an AC unit.
5.2 Connecting Drainage Hoses
- Inlet Connection: Connect the condensate drain hose from the AC unit to the pump's inlet port. Ensure a tight, leak-free connection.
- Outlet Connection: Connect a suitable discharge hose to the pump's outlet port. Route the discharge hose to an appropriate drain point, ensuring a continuous downward slope and no kinks or obstructions.
5.3 Electrical Connection
- Connect the pump to a compatible AC/DC power supply. Refer to the pump's label for specific voltage requirements.
- Ensure all electrical connections are secure and insulated according to local regulations.
5.4 Initial Test
- After installation, pour a small amount of water into the AC unit's drain pan to simulate condensate flow.
- Observe the pump's operation: it should activate, pump the water, and then shut off. Check for any leaks at connections.
- Verify the LED indicator shows normal operation.
6. Operation
The WIPCOOL P36 condensate pump operates automatically to remove condensate from your air conditioning system.
- Automatic Activation: The pump's dual-control system (probe and float sensors) detects the water level in the reservoir. When the water reaches a predetermined level, the pump automatically activates to discharge the condensate.
- LED Indicator: The built-in LED light provides visual feedback on the pump's status.
- Solid Green: Normal operation.
- Flashing Green: Pumping in progress.
- Red/Alarm: Indicates a fault or high water level (refer to troubleshooting).
- Buzzer Fault Alarm: In case of a high water level or malfunction, the integrated buzzer will sound an alarm to alert you.
7. Maintenance
The P36 pump is designed for low maintenance. Regular checks ensure continued efficient operation.
- Monthly Inspection:
- Check the pump reservoir for any sludge or debris buildup. Clean if necessary.
- Inspect the inlet and outlet hoses for kinks, blockages, or leaks.
- Ensure the float and probe sensors move freely and are not obstructed.
- Cleaning:
- Disconnect power to the pump.
- Carefully remove the pump cover (if applicable and designed for user access) and clean the reservoir and sensors with clean water and a soft brush.
- Do not use harsh chemicals or abrasive cleaners.
- Reassemble and reconnect power, then perform an initial test as described in Section 5.4.
Note: For detailed internal cleaning or repairs, it is recommended to contact a qualified service technician.
8. Troubleshooting
If you encounter issues with your WIPCOOL P36 pump, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump not running | No power supply Float/probe stuck Motor failure | Check power connection and circuit breaker Clean reservoir and check sensor movement Contact service technician |
| Water not discharging | Blocked inlet/outlet hose Pump airlocked Discharge hose kinked or too high | Clear blockages Prime the pump (pour water into reservoir) Adjust hose routing, ensure proper slope |
| Pump runs continuously | Float/probe stuck in 'on' position Leak in inlet/outlet Pump undersized for condensate volume | Clean reservoir and check sensor movement Inspect connections for leaks Verify pump capacity meets AC unit requirements |
| Buzzer alarm sounds | High water level detected Sensor malfunction | Check for blockages in hoses or reservoir Clean sensors; if problem persists, contact service |
If the problem persists after attempting these solutions, please contact customer support or a qualified service technician.
9. Warranty and Support
9.1 Manufacturer's Warranty
The WIPCOOL P36 Condensate Pump comes with a 1-year manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from improper installation, misuse, neglect, accidents, or unauthorized repairs.
Please retain your proof of purchase for warranty claims.
9.2 Customer Support
For technical assistance, warranty claims, or service inquiries, please contact your retailer or the manufacturer's customer support. Provide your product model number (P36) and a detailed description of the issue when contacting support.





