Lathem PCEXPRESS-WEB

Lathem PCEXPRESS-WEB Touch-Free Wi-Fi Time Clock System User Manual

Model: PCEXPRESS-WEB

1. Introduction

The Lathem PCEXPRESS-WEB is a modern, touch-free Wi-Fi enabled time clock system designed for efficient employee time and attendance management. This system utilizes Android technology, offering features such as department transfers, tip entry, and an RFID badge reader. It integrates seamlessly with the PayClock Online software, providing comprehensive tools for managing employee data, running reports, and exporting to various payroll services.

This manual provides detailed instructions for setting up, operating, and maintaining your Lathem PCEXPRESS-WEB time clock system to ensure optimal performance and accurate time tracking.

2. Package Contents

Verify that all items are present in your package:

Lathem PCEXPRESS-WEB Time Clock System and accessories

Image: Lathem PCEXPRESS-WEB Time Clock System, including the main unit, power adapter, Ethernet cable, and a sample proximity badge.

3. Product Features

The Lathem PCEXPRESS-WEB time clock system offers several key features for enhanced functionality:

Annotated diagram of Lathem PCEXPRESS-WEB features

Image: Detailed view of the Lathem PCEXPRESS-WEB time clock, highlighting its full-color touchscreen, WiFi antenna, USB ports, Android operating system, tri-color transaction indicator, internal audio speaker, and proximity badge reader.

4. Setup

4.1. Powering On the Device

  1. Connect the provided power adapter to the time clock unit.
  2. Plug the power adapter into a standard electrical outlet.
  3. The device will automatically power on and begin its startup sequence.

4.2. Network Connection (Wi-Fi or Ethernet)

The PCEXPRESS-WEB requires an internet connection to synchronize data with PayClock Online.

Wi-Fi Connection:

  1. On the time clock's touchscreen, navigate to the settings menu (usually indicated by a gear icon).
  2. Select 'Network' or 'Wi-Fi Settings'.
  3. Choose your desired Wi-Fi network from the list.
  4. Enter the Wi-Fi password if prompted.
  5. Confirm the connection. The Wi-Fi icon on the screen should indicate a successful connection.

Ethernet Connection:

  1. Connect one end of the provided Ethernet cable to the Ethernet port on the time clock.
  2. Connect the other end of the Ethernet cable to an active network port (e.g., router, switch, or wall jack).
  3. The device should automatically detect the wired connection. Verify the network status in the settings menu.

4.3. PayClock Online Subscription

An active subscription to Lathem’s PayClock Online web-based time and attendance software is required for the full functionality of the PCEXPRESS-WEB system. Refer to the included signup offer or visit the official Lathem website for subscription details and activation.

Lathem PCEXPRESS-WEB Time Clock with PayClock logo and 'Subscription Required' text

Image: The Lathem PCEXPRESS-WEB time clock system, emphasizing the requirement for a PayClock Online subscription.

5. Operating Instructions

5.1. Employee Clock-In/Out

Employees can clock in or out using either a proximity badge or a Personal Identification Number (PIN).

Using a Proximity Badge:

  1. Ensure the time clock is powered on and connected to the network.
  2. Hold the proximity badge near the badge reader area at the bottom of the time clock.
  3. The tri-color transaction indicator will illuminate, and an audible confirmation will sound upon a successful punch. The screen will display confirmation.
Employee using a proximity badge to punch in on the Lathem PCEXPRESS-WEB time clock

Image: An employee successfully punching in using a proximity badge on the Lathem PCEXPRESS-WEB time clock, with a green checkmark indicating a successful transaction.

Using a PIN:

  1. On the time clock's touchscreen, select the 'Clock In/Out' option.
  2. Enter your assigned PIN using the on-screen keypad.
  3. Confirm your entry. The screen will display confirmation of your punch.

5.2. Employee Self-Service Options

The touchscreen interface allows employees to perform various self-service functions:

5.3. PayClock Online Software

The PayClock Online software is the central management hub for your time and attendance system. Access it via a web browser on a PC, laptop, or Macintosh computer.

Screenshot of PayClock Time & Attendance Software on a laptop

Image: A laptop displaying the PayClock Time & Attendance Software interface, showing employee time cards and reporting features.

5.4. Mobile Application

A free mobile application is available for employees and supervisors, extending the functionality of PayClock Online to smartphones.

Screenshot of PayClock mobile app on a smartphone

Image: A smartphone displaying the PayClock mobile application, showing options for clocking in/out, viewing hours, and requesting time off.

6. Maintenance

6.1. Cleaning the Device

6.2. Software Updates

The PCEXPRESS-WEB features auto-update technology to ensure its software is always current. Ensure the device has a stable internet connection to receive these updates automatically. Manual updates may be available through the PayClock Online portal if required.

6.3. Data Integrity and Backup

The system includes internal backup mechanisms to maintain settings during power failures. In the event of a network outage, all punches are stored locally on the device and automatically uploaded to PayClock Online once connectivity is restored, preventing data loss.

7. Troubleshooting

Problem Possible Cause Solution
Device does not power on. No power supply; faulty adapter or outlet. Check power adapter connection and electrical outlet. Try a different outlet.
Cannot connect to Wi-Fi/Network. Incorrect Wi-Fi password; network issues; weak signal; Ethernet cable disconnected. Verify Wi-Fi password. Check router/modem. Ensure strong Wi-Fi signal or secure Ethernet connection. Restart the device and network equipment.
Punches are not appearing in PayClock Online. No internet connection; PayClock Online subscription expired; synchronization issue. Verify internet connection on the device. Check your PayClock Online subscription status. Contact Lathem support if the issue persists after confirming connectivity.
Proximity badge not recognized. Badge not properly registered; faulty badge; incorrect placement. Ensure the badge is registered in PayClock Online. Hold the badge directly over the reader. Try a different badge if available.
Touchscreen unresponsive. Temporary software glitch; physical damage. Restart the device by unplugging and re-plugging the power. If the issue persists, contact support.

8. Specifications

Feature Detail
Model Number PCEXPRESS-WEB
Brand Lathem
Manufacturer Lathem Time Corporation
Product Dimensions 1.6 x 3.1 x 6.8 inches
Item Weight 11 ounces
Connectivity Wi-Fi, Ethernet
Employee Identification Proximity Badge, PIN Entry
Operating System Android
Date First Available June 15, 2023

9. Warranty and Support

9.1. Warranty Information

Specific warranty details for the Lathem PCEXPRESS-WEB Time Clock System are typically provided with your purchase documentation or can be found on the official Lathem website. Please retain your proof of purchase for warranty claims.

9.2. Customer Support

For technical assistance, troubleshooting beyond this manual, or inquiries regarding your PayClock Online subscription, please contact Lathem Customer Support. Lathem is committed to high levels of customer satisfaction and building strong relationships with its users.

Refer to the Lathem website or your product packaging for the most current contact information for support services.

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