Lathem PCPROX User's Guide

FCC Compliance

This equipment complies with FCC Requirements Pursuant to Part-15. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. WARNING: Changes or modifications to this product not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Package Contents

Please verify that your package includes the following items. If your package is missing an item, please call the help desk at (404) 691-1064.

Items included:

• PC Series Clock unit
• Mounting plate
• Power adapter
• Cables
• Screws and anchors

Note: Remove the protective film after the clock is installed.

Recommended Installation Tools:

• Tape Measure
• Pencil
• Philips Head Screw Driver
• Optional - Power Drill & Drill Bits

Online and Email Support: Lathem.com provides access to numerous support resources. Visit kb.lathem.com for additional help or to submit a question. Expect a reply within 24 hours.

Telephone Support: The help desk is available between 8 am and 6 pm ET, Monday through Friday. Call (404) 691-1064.

Installing a PC Series Clock

Step 1: Site Selection

Choose a convenient location for employees to clock in and out. Ensure an 115vAC power outlet is within reach, as well as a wired or wireless internet connection.

Step 2: Mounting Plate Installation

Use the mounting plate to determine the appropriate height. Mark screw hole locations on the wall. Install the mounting plate using the supplied screws. For sheetrock walls, drill a 3/16" diameter hole approximately 1-1/2" deep for each screw location and insert the included plastic anchors.

Note: The bottom of the clock should be approximately 45 inches from the floor.

Step 3: Connecting the Clock

For a wired network connection, plug the RJ45 network cable into the Ethernet port. Plug the Power Adapter into the power adapter port on the back of the clock.

Important Note: If using POE (Power Over Ethernet), do not connect the power adapter. Verify POE setup with your IT department.

Align the PC SERIES clock with the tabs on the mounting plate and secure it with the provided Philips head screw. Be careful not to pinch the AC cord or network cable.

When finished, plug the power adapter into an AC wall outlet.

PayClock Online

The PC Series clock communicates with PayClock Online over the internet. Setup involves configuring the clock in PayClock Online first, then setting up the clock for internet communications.

Adding a PC Series Clock

This is a two-step process:

1. Add the clock in PayClock Online:
   • Log into PayClock Online and select 'Clocks'.
   • Click 'New'.
   • Choose your PC Series clock model and click 'Select'.
   • In the 'General' tab, enter a 'Device Nickname'.
   • Enter the clock's serial number exactly as it appears on the label.
   • Click 'Save'.
2. Connect the clock to PayClock Online:
   • Ensure the clock is powered up and connected to the network with internet access.
   • On the clock's 'Hello' screen, tap 'Continue'.
   • Select the connection type (Wireless or Ethernet) and complete the setup.
   • Follow the instructions for Wireless (Step 2A) or Ethernet (Step 2B) connection setup.
   • After connection setup, tap the back arrow `⬅️`. The Connection Test will begin. Tap 'Continue'.
   • The clock will automatically check for and install software updates. This process may repeat if multiple updates are needed.
   • Once updates are complete, the clock will proceed to the Home screen.
   • On the Home screen, tap the Settings `⚙️` button and enter the Clock Administrator PIN.
   • In the Settings Menu, tap 'Sync Now'.
   • The clock will connect to PayClock Online, downloading settings and employee data.

Your clock is now ready for use.

Step 2A - Wireless Connection

Note: A wireless access point on the network is required.

• Tap 'Wireless' and select 'Wi-Fi On' if not already enabled.
• A list of available wireless networks will display.
• Select your network; the WIFI Passcode screen will appear.
• Enter the passcode using the keypad. Contact your network administrator if you need the passcode.
• Tap 'Connect'. The clock will show 'Connected' under the network name once established.
• Tap the back arrow `⬅️` to continue clock setup.

Step 2B - Ethernet Connection

Caution: If using POE (power over ethernet), do not use the AC power adapter.

• Plug the RJ45 network cable into the Ethernet port.
• Plug the Power Adapter into the Power Adapter port.
• Tap 'Ethernet' and select 'Ethernet On' if not already enabled.
• Tap the back arrow `⬅️` to continue clock setup.

Using a PC Series Clock

After downloading employee data, the clock is ready for use. Employees can clock in/out by presenting a badge, placing an enrolled finger on the sensor (PCTOUCH model), or using a PIN. The PCPROX model also supports Face Detection (an optional paid feature).

Punching with a Badge: Move the badge over the illuminated hand/badge symbol on the front of the clock.

Punching with a Finger (PCTOUCH): Place an enrolled finger flat onto the sensor. Apply gentle pressure and hold until the sensor's light blinks, then lift.

Transaction Feedback: A successful transaction is indicated by a confirmation beep, a text message, a custom audio message, and the display turning green. An unsuccessful transaction will turn the display red.

Employee Transactions

Employees can record transactions or view totals by using a badge, PIN, face, or finger scan.

Clocking IN/Out - PIN

1. Tap the 'Clock In/Out' button on the Home screen.
2. Enter the employee's PIN number on the Enter PIN screen and tap `✔️`.
3. A confirmation beep, text message, and optional audio message will play. The screen will indicate success (green) or failure (red).

Clocking IN/Out - Badge

1. Move the badge over the badge reader symbol on the front of the clock.
2. When the badge is read, a confirmation beep, text message, and optional audio message will play. The display will indicate success (green) or failure (red).

Clocking IN/Out - Finger Sensor (PCTOUCH)

1. Place an enrolled finger on the finger sensor.
2. When the finger is verified, a confirmation beep, text message, and optional audio message will play. The display will indicate success (green) or failure (red).

Clocking IN/Out – Face (PCPROX)

1. Present your face to the camera. Remain still.
2. After detection, if Auto-Punch is enabled, the punch occurs. Otherwise, select 'Clock In/Out' from the Transaction Select screen.
3. A confirmation beep, text message, and optional audio message will play, and the screen will turn green for a successful transaction.

Department Transfers

Department Transfers - PIN

1. Tap the 'Transfer' button on the Home screen.
2. Enter the employee's PIN and tap `✔️`. A list of available departments will display.
3. Tap the desired department. A confirmation screen will show the transfer.

Department Transfers - Badge

1. Tap the 'Transfer' button on the Home screen and move the badge over the reader.
2. When the badge is read, a confirmation beep will sound, and a list of available departments will display.
3. Tap the desired department. A confirmation screen will show the transfer.

Department Transfers - Finger Sensor (PCTOUCH)

1. Tap the 'Transfer' button on the Home screen.
2. Place an enrolled finger on the sensor. A confirmation beep will sound, and a list of available departments will display.
3. Tap the desired department. A confirmation screen will show the transfer.

Department Transfers – Face (PCPROX)

1. Present your face.
2. Tap the 'Stop Scan' button, then tap the 'Transfer' icon.
3. Tap 'Scan Face' to validate.
4. Tap the desired department from the list. A confirmation screen will show the transfer.

Amount Entries

Amount Entries - PIN

1. Tap the 'Amounts' button on the Home screen.
2. Enter the employee's PIN and tap `✔️`. The AMOUNT ENTRY screen will display.
3. Use the keypad to enter the amount and tap `✔️`. A confirmation screen will show the entered amount.

Amount Entries - Badge

1. Tap the 'Amounts' button on the Home screen and move the badge over the reader.
2. When the badge is read, a confirmation beep will sound, and the AMOUNT ENTRY screen will display.
3. Use the keypad to enter the amount and tap `✔️`. A confirmation screen will show the entered amount.

Amount Entries - Finger Sensor (PCTOUCH)

1. Tap the 'Amounts' button on the Home screen.
2. Place an enrolled finger on the sensor. A confirmation beep will sound, and the AMOUNT ENTRY screen will display.
3. Use the keypad to enter the amount and tap `✔️`. A confirmation screen will show the entered amount.

Amount Entries – Face (PCPROX)

1. Present your face.
2. Tap the 'Stop Scan' button, then tap the 'Amounts' icon.
3. Tap 'Scan Face' to validate.
4. Enter the amount on the AMOUNT ENTRY screen.
5. Tap 'OK'. A confirmation screen will show the entered amount.

Viewing Totals

Viewing Totals - PIN

1. Tap the 'Totals' button on the Home screen.
2. Enter the employee's PIN and tap `✔️`. The employee's grand totals will display.

Viewing Totals - Badge

1. Tap the 'Totals' button on the Home screen and move the badge over the reader.
2. When the badge is read, a confirmation beep will sound, and the employee's grand totals will display.

Viewing Totals - Finger Sensor (PCTOUCH)

1. Tap the 'Totals' button on the Home screen.
2. Place an enrolled finger on the sensor. A confirmation beep will sound, and the employee's grand totals will display.

Viewing Totals – Face (PCPROX)

1. Present your face.
2. Tap the 'Stop Scan' button, then tap the 'Totals' icon.
3. Tap 'Scan Face' to validate.
4. On the Select Transaction screen, tap 'Totals'.
5. A confirmation beep will sound, and the employee's grand totals will display.

Supervisor Transactions

Supervisors can view/edit employee punches, add employees, and override shift lockouts.

Setting up a Supervisor for your PC Series clock

In PayClock Online, go to Employees, select an employee, set their Access Profile to "Supervisor", and set "Manage Other Employees" to "Allow". Click "Assign Employees" to select which employees they can manage at the clock.

To enter supervisor mode at the clock, tap the supervisor `[supervisor]` button. Use one of the following methods:

• Tap 'Scan Face' and scan the supervisor's face.
• Enter the supervisor's PIN and tap `✔️`.
• Move the supervisor's badge over the reader.
• Place an enrolled finger on the finger sensor (PCTOUCH).

Viewing Punches

Tap the supervisor `[supervisor]` button. Enter PIN/Badge/Finger/Face. At the Employee selection screen, tap the desired employee. Tap 'Punches'. Use left/right arrows to scroll through punch information. Tap `⬅️` to return to Home.

Adding Punches

Tap the supervisor `[supervisor]` button. Enter PIN/Badge/Finger/Face. At the Employee selection screen, tap the desired employee. Tap 'Punches'. Use left/right arrows to select the date and press the `+` button. Select the hour and minutes, then tap 'OK'. Confirm 'Yes' to add the punch. The added punch will appear on the screen and timecard. Tap `⬅️` to return to Home.

Viewing Totals

Tap the supervisor `[supervisor]` button. Enter PIN/Badge/Finger/Face. At the Employee selection screen, tap the desired employee. Tap 'Totals'. The employee's totals will display. Tap `⬅️` to return to Home.

Override Lockout

Tap the supervisor `[supervisor]` button. Enter PIN/Badge/Finger/Face. At the Employee selection screen, tap the desired employee. Tap 'Override Lockout'. Confirm 'Yes' to ignore the next shift lockout. Tap `⬅️` to return to Home.

Adding an Employee

Tap the supervisor `[supervisor]` button. Enter PIN/Badge/Finger/Face. At the Employee selection screen, tap the `+` button. Input the last name (required) and other fields. Tap 'Save', then 'Yes' on confirmation. You will be taken to the employee's options page. Tap `⬅️` to return to Home.

Enrolling Fingers

The PCTOUCH model supports up to 2 fingerprints per employee. Employees can punch and review time balances by scanning their finger. Admins/Supervisors can enroll fingerprints.

To enroll a finger, tap the `[fingerprint]` button and enter the Admin PIN, then tap `✔️`.

Finger Placement on the Sensor

Proper placement is crucial for reliable reads. Place the pad of the finger flat onto the center of the sensor window. Apply gentle pressure and hold until the sensor's light blinks, then lift.

Reasons the sensor may fail:

• Incorrect finger position.
• Finger moved during reading.
• Wrong finger used.
• Finger too wet or dry.
• Finger cut or changed.

Enrolling Employee Fingers

At the clock, tap the `[fingerprint]` button and enter the Admin PIN, then tap `✔️`. Select the employee. Ensure "Fingerprint On" is enabled for the employee. Tap the `[fingerprint]` icon next to "Primary Fingerprint Enrollment" to begin.

Employees should use their dominant finger. They will be prompted to place and lift their finger on the sensor 5 times.

Upon completion, you can enroll a secondary fingerprint or enroll another employee. Tap back arrows to return to the Home screen.

The clock is now ready to accept punches using enrolled fingers.

Additional Features

The PC Series clocks offer optional features like Face Detection for the PCPROX model at an additional cost. Contact technical support at (404) 691-1064 to enable or disable these features.

Enabling Clock Features

In PayClock Online, navigate to your clock, select the 'Feature' tab, and check the box under 'Add On Features'. Click 'Save'. An informational icon `ℹ️` provides more details.

Face Detection (PCPROX)

Face detection is an optional paid feature for the PCPROX. After enabling it in PayClock Online ('Feature' tab), enable it on the clock via the 'Settings' tab under 'Validation Types'. You can also enable it per employee under 'Manage Clock' > 'Global Settings'.

Enrolling Faces

The PCPROX model supports up to 2 face enrollments per employee. Admins/Supervisors can enroll faces.

To enroll a face, tap the `[camera]` button and enter the Admin PIN, then tap `✔️`. Select the employee.

Face Enrollment Guidelines:

• Use indoors; avoid direct sunlight.
• Remove glasses or hats halfway through enrollment for better recognition.
• If hair covers the eyes, move it away.
• Position yourself 9 to 25 inches from the camera.

Reasons the sensor may fail:

• Too much movement in the camera frame.
• Lighting drastically different from enrollment.
• Wrong face used.

Lock Enrollment to this Device?

This option allows face enrollments to be sent to all clocks or locked to a specific clock, useful for consistent reading across multiple devices.

Sync to All Clocks

This option synchronizes face enrollments to all clocks or keeps them locked to a specific clock.

Enrolling Employee Faces (Detailed Steps):

1. Tap the `[camera]` button and enter the Admin PIN, then tap `✔️`.
2. Select the employee.
3. Position the employee 9 to 25 inches from the cameras. Tap their name.
4. The image collecting screen will start face recognition enrollment.
5. Perform small head circles right, then left.
6. Move face closer, then back.
7. Turn head right, then left.
8. Raise head slightly, then lower head slightly.
9. Continue moving face as described.
10. A progress bar shows imaging status.
11. Upon successful enrollment, "Face Scan Saved" will display.
12. Uncheck "Sync to All Clocks" if you want the enrollment kept on this clock only.
13. Choose to enroll another employee or select 'Enrollment Complete'.

The clock is ready to accept punches for enrolled employees.

Administrator Functions

Administrators can manage device information, network settings, time, volume, test connections, review logs, restart, and reset the clock.

To access the settings menu, tap the Settings `⚙️` button, enter the administrator PIN, and tap `✔️`.

Wireless & Network

Configure network settings for PC Series clock and PayClock Online. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Wireless & Network'.

Wireless Setup

Note: A wireless access point is required.

• From Settings, tap 'Wireless & Network'.
• Tap 'Wireless' and select 'Wi-Fi On'.
• Select your network, enter the passcode (contact administrator if needed), and tap 'Connect'.
• Tap `⬅️` to return to Home.

Ethernet Setup

Caution: If using POE, do not use the AC power adapter.

• Plug the RJ45 network cable into the Ethernet port.
• Plug the Power Adapter into the Power Adapter port.
• Tap 'Ethernet' and select 'Ethernet On'.
• Tap `⬅️` to return to Home.

Sync Now

Initiate manual synchronization between PayClock Online and the clock. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Sync Now'. The clock will update and return to Home.

Date & Time

Manually configure time zone, DST, and time display format. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Date & Time' and make changes. Tap `⬅️` to return to Home.

Volume

Adjust clock volume and test the speaker. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Volume'. Adjust the slider and tap 'TEST'.

Signal-Door Access

Configure the clock's on-board relay for bells or door access. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Signal-Door Access'.

• Relay Mode:
  • 'Off': Relay disabled.
  • 'Access': Activates a door strike for entry.
  • 'Signal': Opens/closes to sound a signaling device.
• If 'Signal' is selected, tap 'Add/Edit Events' to program up to 100 events (time and day of week).
• Set the relay duration (default is 5 seconds).
• Use the 'Test' button to test the relay.
• Tap `⬅️` to return to Home.

Device Info

View clock serial number, application version, IP address, and MAC address. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Device Info'. Tap `⬅️` to return to Home.

Support

Access settings for troubleshooting: Test Connection, Event Log, Restart Clock, Recover Punches, Restore Factory Defaults, Send Logs to Support, Daily Refresh. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support'.

Test Connection

Test clock connection to the internet and PayClock Online. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support' then 'Test Connection'. The test checks internet connection, ports, and PayClock Online connectivity. See Appendix A for details.

Event Log

View logged errors. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support' then 'Event Log'. Tap `⬅️` to return to Home.

Restart Clock

Restart the clock without removing it from the wall. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support' then 'Restart Clock'. Tap 'OK'.

Recover Punches

Resubmit stored registrations to PayClock Online. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support' then 'Recover Punches'. Tap 'Start Recovery', then 'OK'. Tap `⬅️` to return to Home.

Restore Factory Defaults

Resets the clock to manufacturer defaults, clearing all settings, administrators, supervisors, employees, and data. Important Note: Administrator PIN, network settings, and relay schedules are retained.

Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support' then 'Restore Factory Defaults'. Confirm 'RESTORE FACTORY DEFAULTS'. The clock will reset.

Send Logs to Support

Send diagnostic logs to the support team. Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support' then 'Send Logs to Support'.

Daily Refresh

Configure the daily reboot setting (default is 1:07 am). Tap Settings `⚙️`, enter PIN, tap `✔️`. Select 'Support' then 'Daily Refresh'. Select a desired reboot time, or disable/enable the feature. Tap 'OK' to save.

Troubleshooting a PC Series Clock

If the PayClock software does not communicate with the clock, try these suggestions:

General Troubleshooting

• Ensure all connections are secure and cables are intact, or the wireless access point is connected.
• Verify the network cable is securely connected to the Ethernet port.
• Confirm the wireless access point is working.
• Ensure the clock's power supply is securely connected to an electrical outlet and the unit is powered up.

If issues persist, consult your network administrator or IT person to check for network problems.

PC Series Troubleshooting

Appendix A – Testing the Connection to PayClock Online

This tool helps diagnose clock connection failures to PayClock Online. Your IT department may be required.

Tap Settings `⚙️`, enter Admin PIN, tap `✔️`. Select 'Support' then 'Test Connection'.

Test 1 - Internet Connection

Pass: Proceeds to port test.

Fail: Verify another device connects to the internet. Contact your IT department.

Test 2 – Ports

Pass: Proceeds to PayClock Online service test.

Fail: Open listed port(s) to traffic. Contact your IT department.

Test 3 – PayClock Online Service

Pass: Displays test summary.

Fail: Open listed port(s) for Inbound/Outbound traffic. Contact your IT department.

Test 4 - PayClock Online Setup

Pass: Displays test summary.

Fail: Open PayClock Online and set up the PC Series clock under 'Clocks'.

Notes: The internet test pings www.google.com. If ping is disabled, results may be inaccurate. Network/firewall changes may require IT involvement.

Appendix B – Installing a Battery

The PC Series clocks have an optional rechargeable battery for operation during power failures. The battery recharges automatically when power is restored.

• Remove the battery compartment cover from the back of the clock.
• Position and plug the battery connector into the clock connector.
• Tuck wires and battery into the compartment, avoiding pinching wires.
• Insert and snap the cover into place.

Note: Ensure wires are not pinched when closing the cover.

Appendix C – Adjusting Finger Sensitivity

For PCTOUCH models, adjust finger sensitivity per employee if misreads occur. Increasing security level reduces the chance of one employee's fingerprint being read as another's.

Adjusting Finger Sensitivity

Tap the `[fingerprint]` button and enter the clock administrator password (default: 99999). Select the employee. On the Employee Finger enrollments screen, tap 'Biometric Settings'. The Security screen will display sensitivity settings (1-Low to 5-Hi). Tap the desired setting. Tap to apply. Tap `⬅️` to return to the enrollments screen.

Appendix D – Bell Relay Connections

The PC Series clocks have a built-in relay for controlling bells or door access.

Relay Specifications

• Type: Dry Contact Closure
• Rating: 2 amps at 24VDC or 120VAC
• Contacts: NO (Normally Open), COM (Common), NC (Normally Closed)

Bell Relay Connections

When connecting to a signaling device, ensure you have skills in wiring principles, interpreting diagrams, and circuit wiring. Wiring must comply with national and local electrical codes.

To Connect the Signaling Device

• Unplug the relay screw terminal connector on the back of the clock.
• Connect wires from the signaling device to the screw terminals (NO and COM). Plug the terminal connector back into the clock.

Important: Relay contacts provide no power. Connecting devices drawing more than the rated amperage can cause damage. Consider the optional SR501-4 Relay Booster Box for devices requiring more than 2 amps.

Wiring Diagrams: Diagrams illustrate connections for 120VAC, 24VAC, and 24VDC signaling devices, including the use of a transformer and snubber/ARC suppressor.

Wiring to P.A. System / Tone Generator: Connecting to a public address system requires an external Tone Generator. Contact your PA supplier.

Appendix E – Access Relay Connections

Connect to door access devices using basic wiring principles. Wiring must comply with national and local electrical codes.

Connecting the PC Series clocks to a Door Strike

• Unplug the relay screw terminal connector on the back of the clock.
• Connect wires from the door access device to the screw terminals (NO and COM). Plug the terminal connector back into the clock.

Important: Relay contacts provide no power. Connecting devices drawing more than the rated amperage can cause damage. Consider the optional SR501-4 Relay Booster Box for devices requiring more than 2 amps.

Wiring Diagrams: Diagrams show connections for door access control systems and door strikes, including wiring for strikes drawing more than 1.5 Amps (Peak) using the SR501-4 relay.

Appendix F – Add/Edit/Delete Bell Events

Up to 100 events (time and day of week) can be programmed.

Adding a Bell Event

Tap Settings `⚙️`, enter Admin PIN, tap `✔️`. Select 'Signal-Door Access'. Under 'Relay Mode', select 'Signal'. Tap 'Add/Edit Events'. Tap the time selection icon, set hour/minute/AM/PM, and tap 'OK'. Select days of the week. Tap `⬅️` to return to Home.

Editing a Bell Event

Tap Settings `⚙️`, enter Admin PIN, tap `✔️`. Select 'Signal-Door Access'. Tap 'Add/Edit Events'. Tap the desired event, make changes, and tap 'OK'. Tap `⬅️` to return to Home.

Deleting a Bell Event

Tap Settings `⚙️`, enter Admin PIN, tap `✔️`. Select 'Signal-Door Access'. Tap 'Add/Edit Events'. Tap the down arrow on the desired event, tap the `❌` icon to delete. Tap `⬅️` to return to Home.

One-Year Limited Warranty

Lathem warrants hardware products against defects in material and workmanship for one year from the original purchase date from Lathem or an authorized reseller.

1. Warranty void if serviced by non-approved personnel.
2. Warranty does not apply to products subject to abuse, neglect, accident, altered serial numbers, or improper installation/repair.
3. Does not cover dealer labor costs or expendable parts.
4. Lathem's sole responsibility is limited to repair or replacement at their discretion.
5. Products sent for service must be shipped prepaid, fully insured, in original packaging. Lathem is not responsible for shipping loss or damage.
6. Warranty Disclaimer and Limitation of Liability: Implied warranties (merchantability, fitness for a particular purpose) are expressly disclaimed. Lathem is not liable for indirect, special, incidental, or consequential damages. Maximum liability is refunding the purchase price upon product return if a limited remedy fails.
7. Proof of purchase is required for warranty service.
8. This warranty grants specific legal rights, which may vary by locale.
9. For warranty difficulties, contact Lathem Time or authorized service centers.