1. Product Overview
The MGOB 20-Inch Carry-On Hardshell Suitcase is designed for convenient and secure travel. This ultra-lightweight luggage features a durable polypropylene hardshell, eight smooth 360° spinner wheels, and an integrated TSA-approved combination lock. Its dimensions (14"L x 9"W x 20"H) are airline-approved for most major carriers, ensuring a hassle-free boarding experience.

Image: MGOB 20-Inch Carry-On Hardshell Suitcase showcasing its 4-step adjustable telescopic handle, wear-resistant hardshell, 360° silent spinner wheels, TSA® Approved Locks, and lightweight design.
Video: An overview of the MGOB Carry On Luggage, demonstrating its features and design in various animated scenarios.
2. Setup and Operation
2.1 Telescopic Handle
The suitcase features a sturdy telescopic handle that adjusts to multiple heights for comfortable maneuvering. To extend, press the button on the handle grip and pull upwards. To retract, press the button and push downwards until fully collapsed.
2.2 360° Spinner Wheels
Equipped with eight silent spinner wheels, this luggage offers effortless 360° mobility. The wheels are designed for smooth gliding across various surfaces, reducing strain during travel.

Image: Detailed view of the MGOB suitcase's 360° double spinner wheels, emphasizing their anti-slip, shock absorption, durable, and silent features.
2.3 Setting the TSA Combination Lock
Your MGOB suitcase comes with a built-in TSA-approved 3-digit combination lock. The default code is 0-0-0.
- Ensure the lock is set to the default code (0-0-0).
- Locate the small reset button (often a small dot or lever) on the side of the lock. Use a pen or a pointed object to press and hold this button until you hear a click.
- While holding the reset button, set your desired 3-digit combination by turning the dials.
- Release the reset button. Your new combination is now set. Remember your combination as the manufacturer cannot reset it.
- To lock the zippers, insert the zipper pulls into the lock slots and scramble the numbers. To unlock, dial your personal combination and slide the release button.

Image: Detailed view of the MGOB suitcase's TSA-approved combination lock, showing the zipper pulls securely inserted and the combination dials.
Video: Step-by-step guide on how to change the combination code on the MGOB TSA lock.
2.4 Expandable Feature
The suitcase includes an expansion zipper to provide additional packing capacity when needed. Unzip the outer zipper to expand the suitcase by approximately 2 inches. Zip it back up to return to its standard carry-on dimensions.

Image: Illustration demonstrating the suitcase's expandable feature, showing the difference in depth before and after utilizing the expansion zipper.
3. Internal Organization
The interior of the suitcase is fully lined and designed for efficient organization. It features multiple pockets, including mesh compartments, and adjustable straps to secure your belongings during transit.

Image: Open view of the suitcase interior, displaying durable zippers, storage bags, eco-friendly material, and adjustable buckles for securing contents.
4. Maintenance
- Cleaning: Wipe the hardshell exterior with a damp cloth and mild soap. For interior lining, spot clean with a gentle fabric cleaner.
- Storage: Store the suitcase in a dry place away from direct sunlight.
- Zippers: Avoid overfilling the suitcase to prevent stress on the zippers, which can lead to damage.
- Wheels: Periodically check wheels for debris and clean as necessary to maintain smooth operation.
5. Troubleshooting
- Stuck Handle: If the telescopic handle becomes stiff, ensure no items are obstructing its mechanism inside the lining. Gently pull and push to free it.
- Wheels Not Spinning Smoothly: Check for hair or debris caught in the wheel axles. Clean thoroughly.
- Lock Issues: If you forget your combination, refer to the TSA lock instructions or contact customer support. Do not force the lock, as this may damage it.
6. Specifications
| Brand | MGOB |
| Model | Carry-On 20-Inch |
| Dimensions (L x W x H) | 14"L x 9"W x 20"H |
| Weight | 3.3 Kilograms (6.18 Pounds) |
| Capacity | 35 Liters (2618 Cubic Inches) |
| Material Type | Polypropylene (PP) |
| Shell Type | Hard |
| Wheel Type | Spinner (8 wheels) |
| Lock Type | Combination Lock (TSA007) |
| Handle Type | Telescopic Extendable Handle |
| Water Resistance Level | Waterproof |

Image: Visual representation of the MGOB 20-Inch Carry-On Suitcase with its exterior dimensions: 22" (height), 14" (width), and 8.5" (depth, without expansion).
7. Warranty and Support
Your MGOB carry-on luggage is backed by a reliable 3-year warranty. This warranty covers defects in materials and workmanship but does not cover normal wear and tear or damage caused by airlines. In the unlikely event that a defect arises during the warranty period, MGOB will provide new parts or an equivalent replacement case to equal value. To make a claim, you will need your original purchase receipt.
MGOB welcomes your questions and comments. For support, please contact our US-based customer service team. We aim to respond within 12 hours to ensure your satisfaction.
Email: mgob@mgobird.com