TRIGKEY G4

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TRIGKEY G4 Mini PC User Manual

Model: G4

1. Product Overview

The TRIGKEY G4 Mini PC is a compact and efficient desktop computer designed for various applications, including office work, home entertainment, and educational tasks. It features a 12th Generation Intel Alder Lake-N N95 Processor, 16GB DDR4 RAM, and a 500GB M.2 SSD, offering reliable performance in a small form factor. This manual provides detailed instructions for setting up, operating, and maintaining your TRIGKEY G4 Mini PC.

TRIGKEY G4 Mini PC front view

Figure 1: Front view of the TRIGKEY G4 Mini PC, showcasing its compact design and front ports.

2. Package Contents

Please verify that all items are present in the package:

  • TRIGKEY G4 Mini PC
  • Power Adapter (Input: 100-240V AC, 50/60Hz; Output: 12V 3A)
  • HDMI Cable (100CM)
  • Wall-Mounted Bracket
  • Instruction Manual (this document)
  • Pack of Screws

3. Hardware Features

3.1 Front Panel

TRIGKEY G4 Mini PC front and rear ports diagram

Figure 2: Diagram illustrating the front and rear ports of the TRIGKEY G4 Mini PC.

  • CLR CMOS Button: Used to clear CMOS settings.
  • USB3.2 Gen2 (10Gbps) Ports (x2): For connecting high-speed USB devices.
  • Earphone Jack (3.5mm): For audio output to headphones or speakers.
  • Power Indicator Light: Indicates the power status of the device.
  • Power Button: To power on/off the Mini PC.

3.2 Rear Panel

  • Locking Slot: For security cable locks.
  • DC Power Input: Connect the provided power adapter here.
  • HDMI 2.0 Ports (x2): Supports 4K@60Hz output for dual display setup.
  • LAN (1000M) Port: For wired network connection.
  • USB3.2 Gen2 (10Gbps) Ports (x2): For connecting high-speed USB devices.

3.3 Internal Components

TRIGKEY G4 Mini PC internal components diagram

Figure 3: Internal view of the TRIGKEY G4 Mini PC, highlighting the CPU, RAM, and SSD components.

  • CPU: Intel Alder Lake-N N95 Processor (4C/4T, up to 3.4 GHz).
  • RAM: 16GB DDR4 SO-DIMM (expandable up to 16GB, single channel).
  • Storage: 500GB M.2 2280 SSD (supports up to 2TB M.2 SATA3 2280 SSD or 2.5-inch SATA3 HDD).
  • Cooling System: Features a large silent CPU fan and copper heat sink for efficient heat dissipation.

Video Overview

Watch this video for a visual overview of the TRIGKEY G4 Mini PC's features and capabilities.

Video 1: A 56-second video showcasing the TRIGKEY G4 Mini PC, its compact size, internal components like the Intel N100 processor, SSD, RAM, cooling system, and various ports, as well as its Wi-Fi 6 capabilities and dual HDMI display support.

4. Setup Guide

Follow these steps to set up your TRIGKEY G4 Mini PC:

  1. Connect to a Display: Connect one or two monitors to the HDMI 2.0 ports on the rear panel using the provided HDMI cable(s).
  2. Connect Peripherals: Connect your keyboard, mouse, and other USB devices to the available USB3.2 ports on the front or rear panel.
  3. Network Connection: For a wired connection, connect an Ethernet cable to the LAN port. For wireless, ensure your Wi-Fi network is available during initial setup.
  4. Power On: Connect the power adapter to the DC power input port on the rear panel, then plug the adapter into a power outlet. Press the power button on the front panel to turn on the Mini PC.
  5. Initial OS Setup: The Mini PC comes pre-installed with OS 11 Pro. Follow the on-screen instructions to complete the initial operating system setup, including language, region, and network configuration.
TRIGKEY G4 Mini PC connected to a monitor and peripherals

Figure 4: The Mini PC connected to a monitor, keyboard, and mouse, ready for use.

5. Operating Instructions

5.1 Power On/Off

  • To Power On: Press the power button on the front panel.
  • To Shut Down: Click the Start button in OS 11 Pro, then select Power > Shut down. Alternatively, press and hold the power button for 4-6 seconds.
  • To Restart: Click the Start button, then select Power > Restart.

5.2 Dual Display Setup

The TRIGKEY G4 supports dual 4K@60Hz displays via its two HDMI 2.0 ports. Connect two monitors to the HDMI ports. Once connected, OS 11 Pro will automatically detect the displays. You can configure display settings (extend, duplicate, or second screen only) via Settings > System > Display.

TRIGKEY G4 Mini PC supporting dual 4K displays

Figure 5: Illustration of the Mini PC connected to two monitors for a dual-screen setup.

5.3 Network Connectivity

  • Wired (LAN): Connect an Ethernet cable to the 1000M LAN port for a stable internet connection.
  • Wireless (Wi-Fi): The Mini PC supports 802.11 b/g/n/ac (Wi-Fi 5) and 2.4+5G WIFI. To connect, go to Settings > Network & Internet > Wi-Fi, select your network, and enter the password.
  • Bluetooth: Integrated Bluetooth 4.0 allows connection to wireless peripherals like keyboards, mice, and headphones. Access Bluetooth settings via Settings > Bluetooth & devices.

5.4 Storage Expansion

The TRIGKEY G4 Mini PC allows for storage expansion:

  • M.2 SSD: The existing 500GB M.2 2280 SSD can be upgraded to a maximum of 2TB M.2 SATA3 2280 SSD.
  • 2.5-inch HDD/SSD: An internal bay supports a 2.5-inch SATA3 HDD or SSD (up to 2TB, not included).
TRIGKEY G4 Mini PC M.2 SSD slot

Figure 6: Close-up view of the M.2 SSD slot inside the Mini PC.

TRIGKEY G4 Mini PC 2.5-inch HDD/SSD bay

Figure 7: Diagram showing the 2.5-inch HDD/SSD bay and its installation process.

6. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Mini PC:

  • Keep Clean: Regularly clean the exterior of the Mini PC with a soft, dry cloth. Avoid using liquid cleaners directly on the device.
  • Ventilation: Ensure the ventilation holes are not obstructed to prevent overheating. The internal fan and heat sink are designed for efficient heat dissipation.
  • Software Updates: Keep your operating system and drivers updated to ensure security and performance.
  • Safe Shutdown: Always shut down the Mini PC properly through the operating system to prevent data corruption.
  • Storage Management: Periodically check your storage usage and remove unnecessary files to maintain system speed.
TRIGKEY G4 Mini PC cooling fan and heat sink

Figure 8: Exploded view of the cooling fan and heat sink components, emphasizing efficient heat dissipation.

7. Troubleshooting

ProblemPossible CauseSolution
No power/Does not turn onPower adapter not connected or faulty; Power outlet issue.Ensure the power adapter is securely connected to both the Mini PC and a working power outlet. Try a different outlet.
No display on monitorHDMI cable loose or faulty; Incorrect input source on monitor.Check HDMI cable connections. Ensure the monitor is set to the correct HDMI input source. Try a different HDMI cable or monitor.
Wi-Fi connection issuesIncorrect Wi-Fi password; Router issues; Driver problems.Verify Wi-Fi password. Restart your router. Check for updated Wi-Fi drivers in Device Manager.
Slow performanceToo many applications running; Low storage space; Overheating.Close unnecessary applications. Free up disk space. Ensure proper ventilation and clean dust from vents.
Cannot clear CMOSIncorrect procedure.With the Mini PC powered off and disconnected from power, press and hold the CLR CMOS button for 5-10 seconds. Reconnect power and restart.

8. Specifications

FeatureDetail
ModelTRIGKEY G4
Processor12th Gen Intel Alder Lake-N N95 (4C/4T, 6M Smart Cache, up to 3.4 GHz)
GraphicsIntel UHD Graphics (supports 4K@60Hz)
RAM16GB DDR4 SO-DIMM (Max 16GB 3200MHz)
Storage500GB M.2 2280 SSD (expandable up to 2TB M.2 SATA3 2280 SSD or 2.5-inch SATA3 HDD)
Operating SystemOS 11 Pro (pre-installed) / Linux-Ubuntu support
Wireless ConnectivityWi-Fi 5 (802.11 b/g/n/ac, 2.4+5G WIFI), Bluetooth 4.0
Ports
  • 4x USB3.2 Type-A (10 Gbps)
  • 2x HDMI 2.0 (4K@60Hz)
  • 1x 1000 Mbps LAN
  • 1x 3.5mm Audio Jack
  • 1x DC Power Input
  • 1x CLR CMOS Button
  • 1x Locking Slot
DimensionsApproximately 4.52 x 4.01 x 1.61 inches (115 x 102 x 41 mm)
WeightApproximately 1.5 pounds
Work Environment-10°C to 45°C, 30% to 90% Humidity
Storage Environment-20°C to 60°C, 10% to 90% Humidity

9. Warranty and Support

TRIGKEY provides comprehensive support for its products:

  • Warranty: 12 months replacement available.
  • Returns: 30 days no reason to return.
  • Technical Support: Lifetime after-sales service and technical support.
  • Contact: For any questions regarding the operating system, installation, or other issues, please contact TRIGKEY customer support through Amazon or visit the official TRIGKEY website.
TRIGKEY customer support icons for 24 hours reply, 30 days return, 12 months replacement, lifetime support

Figure 9: TRIGKEY customer support details, including response times and warranty periods.

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