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Roborock Q8 Max+ Robot Vacuum and Mop User Manual

Model: Q8 Max+

1. Introduction

Thank you for choosing the Roborock Q8 Max+ Robot Vacuum and Mop. This advanced cleaning device combines powerful vacuuming with efficient mopping, featuring automatic self-emptying, intelligent obstacle avoidance, and precise navigation. This manual provides essential information for setting up, operating, and maintaining your robot to ensure optimal performance and longevity.

Roborock Q8 Max+ Robot Vacuum and Mop with self-empty dock and smartphone showing app

Figure 1: Roborock Q8 Max+ Robot Vacuum and Mop with Auto-Empty Dock.

2. Safety Information

Before using this product, please read the safety information carefully to prevent injury or damage. A detailed Safety Information document is available in PDF format. Always follow all warnings and instructions provided.

For comprehensive safety guidelines, please refer to the official Safety Information (PDF).

3. Package Contents

Verify that all components are present in your package:

4. Product Overview

The Roborock Q8 Max+ is engineered for superior cleaning performance and user convenience. Key features include:

Roborock Q8 Max+ showing automatic self-emptying feature

Figure 2: Automatic Self-Emptying for up to 7 weeks of hands-free operation.

Roborock Q8 Max+ demonstrating Reactive Tech Obstacle Avoidance

Figure 3: Reactive Tech Obstacle Avoidance for seamless navigation.

Roborock Q8 Max+ showing 5500 Pa HyperForce Suction

Figure 4: Powerful 5500 Pa HyperForce Suction for thorough cleaning.

Roborock Q8 Max+ with DuoRoller Brush system

Figure 5: DuoRoller Brush for enhanced carpet cleaning and reduced tangles.

5. Setup

5.1 Charging the Robot

  1. Place the Auto-Empty Dock on a hard, level surface against a wall, ensuring sufficient clear space around it (at least 0.5m on both sides and 1.5m in front).
  2. Connect the power cable to the dock and plug it into a power outlet.
  3. Place the robot vacuum onto the charging contacts of the dock. Ensure the robot is properly aligned and charging. The indicator lights on the robot will show charging status.

5.2 App Download and Connection

The Roborock app provides full control and customization options for your robot vacuum.

  1. Download the Roborock App: Search for "Roborock" in your mobile app store (App Store for iOS or Google Play Store for Android) and download the application.
  2. Reset WiFi: Press and hold the Power and Dock buttons on the robot simultaneously for three seconds until you hear the "Resetting WiFi" voice alert. The WiFi indicator light will flash slowly.
  3. Add Device: Open the Roborock app, tap the "Search for device" button, and follow the in-app instructions to connect your robot.

Note: The Roborock robot vacuum only supports 2.4G WiFi. If your router supports both 2.4G and 5G, it is recommended to temporarily switch to 2.4G WiFi during the setup process as per your router's instructions to ensure stable connection.

Steps for Roborock app download, WiFi reset, and device pairing

Figure 6: App download and connection steps.

5.3 Initial Mapping

After successful connection, initiate a Quick Mapping run through the app. This allows the robot to create a detailed map of your home, which is crucial for efficient cleaning and advanced features like zone cleaning and virtual walls.

Roborock Q8 Max+ demonstrating precise LiDAR navigation and mapping

Figure 7: Precise LiDAR Navigation for efficient mapping.

6. Operating the Robot

6.1 Starting and Stopping Cleaning

6.2 Using the Roborock App

The app offers extensive control over your cleaning experience:

Roborock Q8 Max+ showing comprehensive app control features

Figure 8: Comprehensive App Control for customized cleaning.

6.3 Voice Control

Integrate your Roborock Q8 Max+ with smart home assistants for convenient voice control:

Person using voice commands to control Roborock Q8 Max+

Figure 9: Voice control integration with smart assistants.

6.4 Mopping Function

To use the mopping function:

  1. Fill the electric water tank with clean water.
  2. Attach the mop cloth to the mop cloth mount and slide it into the robot.
  3. Adjust the water flow level in the Roborock app according to your floor type and cleaning needs.
Roborock Q8 Max+ showing mopping features and water tank capacity

Figure 10: Tailoring mopping settings via the app.

7. Maintenance

Regular maintenance ensures your Roborock Q8 Max+ operates efficiently and extends its lifespan. Always power off the robot before performing any maintenance.

7.1 Dustbin and Filter

7.2 Brushes

7.3 Sensors and Charging Contacts

7.4 Wheels

8. Troubleshooting

If you encounter issues with your Roborock Q8 Max+, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Robot does not turn onLow battery; Power button not pressed long enoughCharge the robot; Press and hold the Power button for 3 seconds.
Robot cannot chargeCharging contacts dirty; Dock not poweredClean charging contacts on robot and dock; Ensure dock is plugged in.
Robot gets stuck frequentlyObstacles on floor; Wheels tangledClear obstacles; Clean robot wheels and main brush.
Poor cleaning performanceDustbin full; Filter clogged; Brushes tangledEmpty dustbin/replace dust bag; Clean/replace filter; Clean brushes.
Cannot connect to WiFiIncorrect WiFi band (5G); Incorrect password; Router issuesEnsure 2.4G WiFi is used; Re-enter password; Restart router and robot.

For more detailed troubleshooting or persistent issues, please contact Roborock customer support.

9. Specifications

FeatureDetail
Brandroborock
Model NameQ8 Max+
Suction Power5500 Pa
Battery Life240 minutes
Dustbin Capacity470 Milliliters (Robot)
Water Tank Capacity350 Milliliters
Auto-Empty Dock Dust Bag Capacity2.5 Liters (up to 7 weeks)
Navigation TypePreciSense LiDAR
Obstacle AvoidanceReactive Tech
Brush TypeDuoRoller Brush (Dual Rubber)
Control MethodApp, Touch, Voice (Alexa, Google Home)
Product Dimensions19.17"L x 14.92"W x 14.45"H
Item Weight17.9 pounds

10. Warranty and Support

Roborock products come with a limited warranty. Please refer to the warranty card included in your package or visit the official Roborock website for detailed warranty terms and conditions.

Customer Support

For technical assistance, troubleshooting, or general inquiries, please contact Roborock customer support through their official channels. You can find more information and contact details on the Roborock Brand Store on Amazon or their official website.

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