1. Introduction
Thank you for choosing the PRO FLOW Wall Mount Neverleak Hose Reel. This manual provides detailed instructions for the proper installation, operation, and maintenance of your new hose reel. Designed for durability and ease of use, this hose reel features a high-impact resistance material construction and an aluminum water system to ensure leak-proof performance. It can hold up to 100 feet of 5/8-inch hose and includes a built-in rotating handle for easy winding, along with a hose guide to prevent kinking and twisting. A 4-foot leader hose with brass couplings is also included.
2. Safety Information
Please read all safety instructions carefully before installing and operating the hose reel. Failure to follow these instructions may result in injury or damage to the product.
- Always ensure the hose reel is securely mounted to a sturdy surface capable of supporting the weight of the reel and a full hose.
- Do not exceed the recommended hose capacity of 100 feet of 5/8-inch hose.
- Turn off the water supply and release pressure from the hose before disconnecting or performing any maintenance.
- Keep hands and fingers clear of moving parts during winding and unwinding operations.
- Do not use the hose reel for purposes other than its intended use (watering and hose storage).
- Inspect the hose and connections regularly for wear, damage, or leaks. Replace damaged components immediately.
3. Package Contents
Verify that all components are present before beginning installation.
- PRO FLOW Wall Mount Neverleak Hose Reel (Model 84663)
- 4-foot Leader Hose with Brass Couplings
- Mounting Hardware (screws, anchors - typically included, though not explicitly listed in product data, it's standard for wall mounts)
4. Setup and Installation
The PRO FLOW hose reel is designed for wall-mount installation. Choose a suitable location near a water source, ensuring the mounting surface is strong enough to support the reel and a full hose.
4.1. Choosing a Mounting Location
Select a flat, vertical surface such as a sturdy wall stud, brick, or concrete. Ensure there is enough clearance around the reel for winding and unwinding the hose.
4.2. Mounting the Hose Reel
- Hold the hose reel against the desired mounting surface and mark the locations for the mounting screws through the pre-drilled holes on the back plate.
- Drill pilot holes at the marked locations. Use appropriate drill bits for your wall material (e.g., wood drill bit for studs, masonry bit for brick/concrete).
- Insert wall anchors if drilling into drywall or hollow surfaces.
- Align the hose reel with the pilot holes/anchors and secure it firmly using the provided mounting screws. Ensure the reel is level and stable.

Figure 4.2.1: Front view of the PRO FLOW Wall Mount Neverleak Hose Reel, highlighting the mounting points on the back plate for secure wall attachment.

Figure 4.2.2: The PRO FLOW hose reel securely mounted on an exterior wall, demonstrating its intended use with a garden hose.
4.3. Connecting the Leader Hose
- Connect one end of the 4-foot leader hose (included) to the water inlet on the side of the hose reel. Ensure a tight, leak-free connection.
- Connect the other end of the leader hose to your outdoor water faucet.
- Slowly turn on the water supply to check for any leaks at the connections. Tighten if necessary.

Figure 4.3.1: Detailed view of connecting the garden hose to the hose reel's inlet, showing the brass couplings for a secure fit.
5. Operating Instructions
5.1. Unwinding the Hose
To unwind the hose, simply pull the desired length of hose from the reel. The hose guide will assist in smooth unwinding and prevent tangles.
5.2. Winding the Hose
To wind the hose back onto the reel:
- Ensure the water supply is turned off and any remaining pressure is released from the hose.
- Locate the built-in rotating handle on the front of the reel.
- Turn the handle clockwise to smoothly wind the hose onto the reel. The integrated hose guide will help layer the hose evenly, preventing kinks and twists.
- Continue winding until the entire hose is neatly stored on the reel.
6. Maintenance
Regular maintenance will ensure the longevity and optimal performance of your PRO FLOW hose reel.
- Cleaning: Periodically wipe down the hose reel with a damp cloth to remove dirt and debris. Avoid using harsh chemicals or abrasive cleaners.
- Leak Inspection: Although designed with a Neverleak™ aluminum water system, regularly check all connections for signs of leaks. Tighten connections as needed.
- Hose Condition: Inspect your garden hose for cracks, punctures, or other damage. Replace damaged hoses to prevent leaks and ensure proper function.
- Winterization: In freezing climates, disconnect the hose reel from the water supply, drain all water from the reel and hose, and store the unit indoors during winter months to prevent damage from freezing water.
7. Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Water leaking from connections. | Loose connections or worn washers. | Tighten all hose connections. Check and replace rubber washers if they are worn or damaged. |
Hose is difficult to wind or unwinds unevenly. | Hose is kinked or tangled; debris in the winding mechanism; hose capacity exceeded. | Ensure the hose is free of kinks before winding. Clear any debris from the hose guide or winding mechanism. Verify hose length does not exceed 100 ft. |
Hose reel feels unstable on the wall. | Improper mounting or loose mounting screws. | Ensure the reel is mounted to a sturdy surface. Tighten all mounting screws. If necessary, remount using appropriate anchors for your wall type. |
8. Specifications
Model Number | 84663 |
Brand | PRO FLOW |
Hose Capacity | Up to 100 ft (30.5 meters) of 5/8-inch hose |
Material | High-impact resistance material, Aluminum water system |
Dimensions (L x W x H) | 50.8 x 45.72 x 19.05 cm (20 x 18 x 7.5 inches) |
Item Weight | 2.36 kg (5.2 lbs) |
Installation Method | Wall Mount |
Special Features | Neverleak™ aluminum water system, Integrated winding handle, Hose guide, Brass couplings |
9. Warranty and Support
The PRO FLOW Wall Mount Neverleak Hose Reel comes with a 30-day warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
For technical support, troubleshooting assistance, or warranty inquiries, please contact PRO FLOW customer service. Refer to the product packaging or the retailer's website for contact information.