Kwikset SmartCode 916 Z-Wave Smart Lock Instruction Manual

1. Product Overview

The Kwikset SmartCode 916 Z-Wave Smart Lock offers secure, keyless entry to your home. This touchscreen electronic deadbolt integrates Home Connect technology, allowing wireless communication with other Z-Wave compatible smart home devices. Users can remotely monitor the lock status, lock or unlock the door, and receive notifications via a web-enabled device. The lock features a one-touch locking motorized deadbolt and a backlit keypad for enhanced visibility. Patented SecureScreen™ technology helps prevent code detection from fingerprints on the touchscreen. Designed for easy installation, programming, and use, it operates on 4 AA batteries and includes SmartKey Security as a backup keyway. This single cylinder deadbolt can be operated using the keypad or a physical key from the exterior, and a turn button from the interior. The Contemporary Matte Black finish provides a modern aesthetic.

Figure 1: Front view of the Kwikset SmartCode 916 Z-Wave Smart Lock in Matte Black.

2. Key Features

• Secure Keyless Entry: Fast and quiet motorized deadbolt with an illuminated touchscreen for convenient keyless access and one-touch locking.
• Smart Home Ready: Connects to Z-Wave security and smart home systems (Z-Wave hub required) for remote access, compatibility with Alexa, Google Assistant, and more.
• Automatic Locking: Configurable 31-second auto-locking feature for added security and convenience.
• Easy Programming: Supports up to 30 programmable unique user codes for family, friends, or service providers.
• Easy Installation: Designed for DIY installation in minutes with a screwdriver, fitting standard doors between 1-3/8" and 1-3/4" thick. Powered by 4 AA batteries with a lifespan of 12 months or longer.
• SmartKey Security: Features a backup keyway with SmartKey Re-Key Security for enhanced protection against advanced break-in techniques and easy re-keying.
• Durable Finish: Matte Black finish provides a rich and warm complement to the product’s style.

Figure 2: The SmartCode 916 lock highlighting Home Connect and Z-Wave Plus compatibility.

3. Installation

3.1 What's Included

The Kwikset SmartCode 916 package typically includes all necessary components for installation:

• Exterior Touchscreen Assembly
• Interior Assembly (with turn piece)
• Deadbolt Latch
• Strike Plate
• Mounting Plate
• Keys (for manual override)
• SmartKey Tool
• Installation Hardware (screws)
• 4 AA Batteries

Figure 3: All included components for the SmartCode 916 Z-Wave Smart Lock.

3.2 Preparation

• Ensure your door thickness is between 1-3/8" and 1-3/4".
• Verify the backset (distance from door edge to center of bore hole) is either 2-3/8" or 2-3/4".
• Confirm the cross-bore hole diameter is 2-1/8" and the edge bore hole diameter is 1".

3.3 Step-by-Step Installation

1. Install the Latch: Insert the deadbolt latch into the door edge. Ensure the latch bolt is facing the correct direction (beveled edge towards the door frame). Secure with screws.
2. Install the Exterior Assembly: Place the exterior touchscreen assembly onto the door, ensuring the cable passes through the cross-bore hole and the deadbolt tailpiece passes through the latch hub.
3. Install the Mounting Plate: Position the interior mounting plate over the exterior assembly's cable and tailpiece. Secure it to the exterior assembly with the provided screws.
4. Install the Interior Assembly: Connect the cable from the exterior assembly to the interior assembly. Attach the interior assembly to the mounting plate, ensuring the turn piece engages with the deadbolt tailpiece. Secure with screws.
5. Install Batteries: Insert the 4 AA batteries into the battery pack of the interior assembly.
6. Perform Door Handing Process: This step is crucial for the lock to learn the orientation of your door. Follow the specific instructions in the full manual for your model to ensure proper operation.

Figure 4: Illustrative image of the easy installation process using a screwdriver.

4. Operation

4.1 Keyless Entry with Touchscreen

To unlock the door using the touchscreen keypad:

1. Touch the touchscreen to activate the keypad.
2. Enter your 4-8 digit user code.
3. Press the 'Checkmark' symbol. The deadbolt will retract, and the door will unlock.

To lock the door using the touchscreen keypad:

• Press the 'Lock' symbol on the touchscreen. The deadbolt will extend, and the door will lock.
• Alternatively, some models support one-touch locking by simply touching the screen.

The SecureScreen™ technology displays two random digits before your code entry to prevent fingerprint analysis on the touchscreen.

4.2 Manual Key Access

In case of battery depletion or preference, the lock can always be operated with a physical key. Insert the key into the keyway and turn to lock or unlock the deadbolt.

4.3 Automatic Locking Function

The SmartCode 916 can be programmed to automatically lock 31 seconds after the door is unlocked. This feature provides added security and peace of mind, ensuring your door is always locked even if you forget.

4.4 Z-Wave Smart Home Integration

The Z-Wave functionality allows the SmartCode 916 to connect with a compatible Z-Wave smart home hub (sold separately). This enables advanced features such as:

• Remote Locking/Unlocking: Control your door from anywhere using your smartphone or web-enabled device.
• Status Monitoring: Check the current lock status (locked/unlocked) remotely.
• Notifications: Receive alerts on your device when the lock is operated or if there's unusual activity.
• Integration with Voice Assistants: Compatible with Amazon Alexa, Google Assistant, Ring, SmartThings, and Wink when connected to a suitable Z-Wave hub.

Figure 5: Remote control and status monitoring via a smartphone app with Z-Wave integration.

5. SmartKey Re-Key Security

The SmartCode 916 features Kwikset's patented SmartKey Security, which provides advanced protection against common break-in methods and allows you to re-key your lock yourself in seconds. This is particularly useful if you need to match your new lock to an existing Kwikset key or if you lose a key and want to quickly change the lock's keying without replacing the entire unit.

5.1 Re-Keying Process

1. Insert your Current Key fully into the cylinder and turn it 90 degrees clockwise.
2. Insert the SmartKey Tool firmly and fully into the SmartKey hole. Remove the SmartKey tool.
3. Remove the Current Key.
4. Insert your New Key fully into the cylinder and turn it 180 degrees counter-clockwise.
5. Remove the New Key. The lock is now re-keyed to the New Key. Test the new key to ensure proper operation.

Figure 6: The SmartKey tool and a Kwikset key, essential for the re-keying process.

Figure 7: Visual guide for turning the key 180 degrees during re-keying.

6. Maintenance

6.1 Battery Replacement

The SmartCode 916 operates on 4 AA alkaline batteries. Battery life can vary depending on usage frequency and environmental conditions. The lock will provide a low battery warning through an indicator light and potentially through your connected Z-Wave hub. Replace all four batteries simultaneously with new, high-quality alkaline batteries when prompted.

6.2 Cleaning Instructions

To maintain the finish and functionality of your lock:

• Wipe the touchscreen and lock body with a soft, damp cloth.
• Avoid using abrasive cleaners, solvents, or chemical sprays, as these can damage the finish and electronic components.
• Do not spray water directly into the lock.

7. Troubleshooting

7.1 Common Issues and Solutions

7.2 General Troubleshooting Tips

• Always ensure fresh, high-quality alkaline batteries are used.
• Refer to the full Kwikset SmartCode 916 user manual for detailed programming and troubleshooting steps.
• If issues persist, perform a master reset of the lock (consult the full manual for instructions).

8. Specifications

9. Warranty and Support

9.1 Product Warranty

Kwikset provides a comprehensive warranty for the SmartCode 916 Z-Wave Smart Lock:

• Lifetime Mechanical and Finish Warranty: Covers the mechanical components and the finish of the lock for the lifetime of the original residential user.
• 1-Year Electronics Warranty: Covers the electronic components of the lock for one year from the date of purchase.

For full details and terms of the warranty, please refer to the official Kwikset warranty documentation or visit the Kwikset website.

9.2 Customer Support

For technical assistance, troubleshooting, or warranty claims, please contact Kwikset Customer Support:

• Website: Visit the official Kwikset website for FAQs, support articles, and contact information.
• Phone: Refer to the contact section on the Kwikset website for the most current customer service phone numbers.