Introduction
Thank you for choosing the I2GO Headphone Bass 500 Bluetooth Headset. This manual provides essential information for the safe and efficient use of your new headphones. Please read it carefully before use and retain it for future reference.

Image: The I2GO Bass 500 Bluetooth Headset in black, showcasing its over-ear design and integrated controls.
Product Overview
Key Features
- Dynamic 40mm Speakers: Deliver powerful bass and immersive sound.
- Padded Earcups: Soft, comfortable, and provide acoustic isolation.
- Long Battery Life: Up to 30 hours of music playback and calls.
- Integrated Microphone: For hands-free calls.
- 3.5mm Auxiliary Input: Allows wired connection (cable included).
- Bluetooth 5.1 Connectivity: For fast and stable wireless connection.
- Multimedia Controls: Manage calls, music playback, and volume directly from the headset.
- Adjustable Headband: Ensures a perfect and comfortable fit.
- Foldable Design: Easy to store and transport, reducing the risk of damage.
Package Contents
- 1 x I2GO Headphone Bass 500 Wireless Headset
- 1 x USB-C Charging Cable
- 1 x 3.5mm Auxiliary Audio Cable
- 1 x User Manual
Setup
1. Charging the Headset
Before first use, fully charge the headset. Connect the provided USB-C cable to the charging port on the headset and the other end to a compatible USB power source (e.g., computer USB port, wall adapter). The charging time is approximately 2 hours and 30 minutes.
2. Powering On/Off
- To Power On: Press and hold the Power button until the indicator light illuminates.
- To Power Off: Press and hold the Power button until the indicator light turns off.
3. Bluetooth Pairing
- Ensure the headset is powered off.
- Press and hold the Power button for approximately 5-7 seconds until the indicator light flashes blue and red, indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
- Select "I2GO Bass 500" from the list of devices.
- Once connected, the indicator light will turn solid blue or flash blue slowly.
The headset supports Bluetooth 5.1 for a stable connection up to 10 meters. It also features multipoint connection, allowing simultaneous connection to two devices.
4. Wired Connection (Auxiliary Cable)
To use the headset with a wired connection, connect one end of the 3.5mm auxiliary audio cable to the headset's 3.5mm jack and the other end to your audio device's 3.5mm output. The headset can be used in wired mode even if the battery is depleted.
Operating Instructions
Music Playback
- Play/Pause: Press the Multi-function button once.
- Next Track: Press and hold the Volume Up (+) button.
- Previous Track: Press and hold the Volume Down (-) button.
- Volume Up: Short press the Volume Up (+) button.
- Volume Down: Short press the Volume Down (-) button.
Call Management
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for 2 seconds.
- Redial Last Number: Double-press the Multi-function button.
Folding for Storage
The I2GO Bass 500 features a foldable design for easy portability and storage. Gently fold the earcups inwards towards the headband. This compact design helps protect the headset and makes it convenient to carry in bags or backpacks.

Image: The I2GO Bass 500 Bluetooth Headset shown in its folded configuration, ready for compact storage.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the headset. Do not use abrasive cleaners or solvents.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to store it in its folded position to save space and protect it.
- Avoid Water: This headset is not waterproof. Avoid exposure to water or excessive moisture.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge it regularly, even if not in constant use.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on | Low battery | Charge the headset fully. |
| Cannot pair with device | Headset not in pairing mode; Bluetooth off on device; too far from device | Ensure headset is in pairing mode (flashing blue/red). Turn on Bluetooth on your device. Move headset closer to device (within 10m). |
| No sound | Volume too low; incorrect connection; paused playback | Increase headset and device volume. Check Bluetooth connection or 3.5mm cable. Resume playback. |
| Poor sound quality | Interference; too far from device; low battery | Move closer to the paired device. Charge the headset. Avoid environments with strong Wi-Fi or other Bluetooth signals. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | HEADPHONE BLUETOOTH (PROEAR008) |
| Driver Size | 40 mm |
| Frequency Response | 20 Hz - 20 kHz |
| Sensitivity | 115 dB ± 3 dB |
| Impedance | 32 Ω |
| Bluetooth Version | 5.1 |
| Wireless Range | <10 meters |
| Connectors | 3.5 mm Jack, USB-C |
| Charging Time | Approx. 2 hours 30 minutes |
| Battery Life | Up to 30 hours (at 50% volume) |
| Weight | 342 g |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Microphone | Integrated |
| Noise Control | Sound Isolation |
| Compatible Devices | Android, iOS, Windows, and other Bluetooth-enabled devices |
Warranty and Support
Warranty Information
The I2GO Headphone Bass 500 comes with a 1-year manufacturer's warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
Customer Support
For technical assistance, warranty claims, or any questions regarding your I2GO Headphone Bass 500, please refer to the contact information provided on the product packaging or the official I2GO website.