1. Introduction
This manual provides detailed instructions for setting up, operating, and maintaining your BIGASUO 10.1 Inch WiFi Digital Picture Frame, Model 102K. Please read this manual thoroughly before using the device to ensure proper function and longevity.
2. Product Overview
The BIGASUO 10.1 Inch WiFi Digital Picture Frame allows you to wirelessly share photos and videos with family and friends from anywhere in the world using the Frameo app. It features a high-definition IPS touch screen, 32GB internal memory, and versatile display options.
Key Features:
- 10.1 Inch HD IPS Touch Screen: 1280x800 resolution with a 178° wide viewing angle for clear visuals.
- WiFi Connectivity: Enables instant photo and video sharing via the Frameo app.
- 32GB Internal Memory: Stores approximately 40,000 photos and small videos.
- Micro SD Card Support: Expandable storage up to 32GB for easy import/export of media.
- Auto-Rotate Function: Automatically adjusts photo orientation for horizontal or vertical display.
- Wall Mountable & Desk Stand: Flexible placement options.
- Frameo App Integration: Secure and private sharing of photos and 15-second videos.
- Custom Settings: Includes slideshow mode, playback order, adjustable brightness, and sleep mode.
- Video Playback with Sound: Supports video playback via SD card (no time limit) or Frameo app (15-second limit).
3. Package Contents
Verify that all items are present in the package:
- BIGASUO 10.1 Inch WiFi Digital Picture Frame (Model 102K)
- Power Adapter
- User Manual (this document)
- Desk Stand

Image: The digital picture frame displayed with a smartphone illustrating the Frameo app interface.
4. Setup
4.1 Powering On
- Connect the power adapter to the frame's power port.
- Plug the power adapter into a wall outlet. The frame will automatically power on.
- Follow the on-screen prompts for initial setup, including language selection and time zone.
4.2 Connecting to Wi-Fi
- On the frame's touch screen, navigate to "Settings" and then "Wi-Fi".
- Select your desired Wi-Fi network from the list.
- Enter the Wi-Fi password using the on-screen keyboard.
- Tap "Connect". Once connected, a Wi-Fi icon will appear on the screen.
Note: If your Wi-Fi network's SSID is hidden, you may need to temporarily enable SSID broadcasting on your router or use a guest network for initial setup.
4.3 Downloading the Frameo App
The Frameo app is required to send photos and videos to your digital picture frame. It is available for both Android and iOS devices.
- For Android devices, search for "Frameo" on the Google Play Store.
- For iOS devices, search for "Frameo" on the Apple App Store.
- Download and install the application.

Image: Illustration of downloading the Frameo app from app stores.
4.4 Pairing the Frame with the App
- Open the Frameo app on your smartphone.
- Create a profile if you are a new user.
- On your digital frame, tap "Add Friend" or "Connect" to generate a unique 6-digit code.
- In the Frameo app, enter this 6-digit code to pair your smartphone with the frame.
- Once paired, you can begin sending photos and videos.

Image: Step-by-step guide for setting up the Frameo app and connecting it to the digital frame.
5. Operating Instructions
5.1 Sending Photos and Videos via Frameo App
- Open the Frameo app on your paired smartphone.
- Select the photos or videos you wish to send from your gallery.
- Choose the recipient frame(s).
- Optionally, add a caption to your media.
- Confirm and send. The media will appear on the digital frame shortly.
Note: Videos sent via the Frameo app are limited to 15 seconds in length.

Image: A smartphone wirelessly sending photos to the digital picture frame, illustrating instant sharing.
5.2 Using an SD Card for Media
The frame supports Micro SD cards up to 32GB for importing and exporting photos and videos.
- Insert a Micro SD card into the designated slot on the frame.
- Navigate to the "Settings" menu on the frame.
- Select "Manage Photos" or "Storage" to access options for importing or exporting media.
- Follow the on-screen instructions to transfer files.
Note: There is no time limit for videos imported via SD card.

Image: The digital frame highlighting its 32GB built-in memory and support for Micro SD cards.
5.3 Touch Screen Operation
The frame features a high-sensitivity touch screen for intuitive navigation.
- Tap: Select items or confirm actions.
- Swipe: Navigate through photos or menus.
- Pinch-to-Zoom: Adjust the view of a photo (if supported by the software version).

Image: A hand demonstrating touch screen interaction on the digital frame, highlighting ease of use.
5.4 Auto-Rotate and Display Options
The frame automatically adjusts the orientation of photos based on how the frame is positioned (horizontal or vertical). It can be placed on a desk using the included stand or mounted on a wall.

Image: The digital frame displayed in both horizontal and vertical positions, demonstrating its auto-rotate and versatile placement options.
5.5 Custom Settings
Access the "Settings" menu on the frame to customize various display and operational parameters:
- Slideshow Mode: Adjust transition effects and display duration for each photo.
- Playback Order: Choose between chronological, reverse chronological, or shuffle.
- Adjustable Brightness: Modify screen brightness to suit ambient lighting conditions.
- Sleep Mode: Set specific times for the frame to automatically turn off and on for energy saving.
- Display Captions: Enable or disable the display of captions added to photos via the Frameo app.

Image: The digital frame illustrating the sleep mode feature, showing the screen off at night and on in the morning.
6. Maintenance
- Cleaning the Screen: Use a soft, lint-free cloth to gently wipe the screen. For stubborn smudges, slightly dampen the cloth with water or a screen-cleaning solution. Avoid harsh chemicals.
- Cleaning the Frame: Wipe the frame's exterior with a dry, soft cloth.
- Storage: If storing the frame for an extended period, disconnect it from power and store it in a cool, dry place.
- Software Updates: Periodically check for software updates in the frame's settings to ensure optimal performance and access to new features.
7. Troubleshooting
7.1 Frame Not Powering On
- Ensure the power adapter is securely connected to both the frame and a working power outlet.
- Verify that the power outlet is functional by plugging in another device.
7.2 Unable to Connect to Wi-Fi
- Check that your Wi-Fi router is on and functioning correctly.
- Ensure you are entering the correct Wi-Fi password. Passwords are case-sensitive.
- Move the frame closer to your Wi-Fi router to improve signal strength.
- If your Wi-Fi network's SSID is hidden, temporarily enable broadcasting or connect to a guest network if available.
- Restart both the digital frame and your Wi-Fi router.
7.3 Photos/Videos Not Appearing on Frame
- Confirm that the frame is connected to Wi-Fi.
- Ensure the Frameo app on your smartphone is connected to the correct frame.
- Check your internet connection on your smartphone.
- Verify that the photos/videos were successfully sent from the app.
- For SD card media, ensure the card is properly inserted and the files are in supported formats (JPG/JPEG/BMP/PNG for photos, MP4 for videos).
7.4 Screen Unresponsive
- Perform a soft reset by disconnecting and reconnecting the power adapter.
- Ensure the screen is clean and free of debris.
8. Specifications
| Model Number | 102K |
|---|---|
| Screen Size | 10.1 Inches |
| Resolution | 1280 x 800 HD IPS |
| Internal Memory | 32GB |
| External Storage | Supports Micro SD card up to 32GB |
| Connectivity | WiFi |
| Compatible Devices | Smartphone (via Frameo App) |
| Supported Photo Formats | JPG, JPEG, BMP, PNG |
| Supported Video Formats | MP4 |
| Product Dimensions | 2.87 x 4.13 x 0.99 inches |
| Item Weight | 2.9 pounds |
| Manufacturer | BIGASUO |
9. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your purchase or visit the official BIGASUO website. Contact information for customer service is typically available on the manufacturer's website or product packaging.