1. Introduction
The LONGER RAY5 20W Laser Engraver is a high-precision engraving and cutting machine designed for a wide range of materials and applications. Featuring a powerful 20W output laser module, a 3.5-inch color touch screen, and multiple connectivity options, this device offers enhanced performance and user convenience for both hobbyists and professionals. This manual provides essential information for the safe and effective operation of your laser engraver.
2. Safety Information
WARNING: Laser engravers emit high-power laser beams that can cause serious injury, including permanent eye damage and skin burns. Always follow safety precautions.
- Always wear the provided laser-isolating safety glasses when the machine is in operation.
- Never look directly at the laser beam or its reflection.
- Ensure the work area is well-ventilated to dissipate fumes and smoke produced during engraving/cutting.
- Keep flammable materials away from the laser engraver.
- Do not leave the machine unattended during operation.
- Ensure the machine is placed on a stable, level surface.
- In case of emergency, immediately power off the device.
- The machine features motion protection; if moved or dropped, it will automatically shut down.

Image: Eye Protection Design. The laser head is equipped with a protective shield that filters 95%+ of laser light, and a pair of laser-isolating glasses is included for user safety.

Image: Motion Protection. If the laser machine is moved during use or if an accident such as a drop occurs, the motion protection will allow the engraver to automatically shut down.
3. What's in the Box
Your LONGER RAY5 20W Laser Engraver package includes the following components:
- Laser Engraver (main assembly)
- Laser Module (20W output)
- 3.5-inch Color Touch Screen Control Box
- Power Adapter and Cable
- USB Cable
- Safety Glasses
- Assembly Tools (Allen wrenches, screws, washers)
- Support Feet
- Limit Switches
- Test Materials (wood, acrylic samples)
- User Manual (this document)

Image: All components of the LONGER RAY5 20W Laser Engraver laid out for assembly.
4. Setup and Assembly
Follow these steps to assemble your LONGER RAY5 20W Laser Engraver.
- Unpack Components: Carefully remove all items from the packaging and verify against the "What's in the Box" list.
- Assemble the Frame: Connect the aluminum profiles to form the base frame using the provided screws and corner slots. Ensure all connections are secure.
- Install the X-axis: Attach the X-axis assembly to the frame. Adjust the eccentric nuts to ensure smooth movement without excessive play.
- Mount the Control Box: Secure the 3.5-inch touch screen control box to the designated position on the frame using the appropriate screws.
- Attach Support Feet: Install the support feet to the base of the frame for stability.
- Install Limit Screws: Secure the M5*20 limit screws to their respective positions.
- Install and Adjust Belt: Install the timing belt and secure it with the square nuts. Adjust the timing pulley to align with the belt for proper tension.
- Mount the Laser Module: Fix the 20W laser module to the X-axis carriage. Hand-tighten the nuts first, then use M3*6 screws for final securement.
- Cable Management: Route and secure all cables using cable ties. Ensure the laser module cable has enough slack for full travel.
- Focus Adjustment: Before first use, adjust the height of the laser head with the focusing column to achieve optimal focus on your material.

Image: Professional Design and Convenient Operation. This image highlights key features like left and right limit switches, a filter cover, the touch screen, and a delicate set of scales for precise measurements.
5. Operating Instructions
The LONGER RAY5 20W offers versatile control and operation methods:
5.1. Connectivity Options
- USB Connection: Connect the engraver directly to your computer via USB cable for stable data transfer.
- TF Card: Load G-code files onto a TF card and insert it into the control box for offline operation.
- Wi-Fi: Connect the engraver to your local Wi-Fi network for wireless control and file transfer.
- APP Control: Use the dedicated mobile application for convenient control from your smartphone or tablet.
5.2. Software Compatibility
The LONGER RAY5 20W is compatible with popular engraving software:
- LaserGRBL: Free and open-source software, ideal for beginners.
- LightBurn: Paid, professional-grade software offering advanced features for experienced users.
Supported operating systems include Windows, macOS, and Linux. Supported file formats include JPG, PNG, BMP, G-code, SVG, and more.

Image: More Control Modes, Superb Compatibility. This image illustrates the four control modes (Wi-Fi, USB, APP, TF card) and compatibility with Windows, macOS, Linux, LaserGRBL, and LightBurn.
5.3. Engraving and Cutting Process
- Prepare Material: Place your material securely on the working surface.
- Adjust Focus: Use the focusing column to set the correct laser height for your material.
- Load Design: Transfer your design file to the engraver via your chosen connection method (USB, TF card, Wi-Fi, APP).
- Set Parameters: In your chosen software or on the touch screen, set engraving/cutting parameters such as speed, power, and number of passes based on the material.
- Start Operation: Initiate the engraving or cutting process. Monitor the machine closely.
6. Materials Compatibility
The LONGER RAY5 20W Laser Engraver is capable of engraving and cutting a wide variety of materials:
- Cutting:
- 0.59" (15mm) Pine wood (single pass)
- 0.002" (0.05mm) Stainless steel (single pass)
- 0.31" (8mm) Acrylic (single pass)
- Up to 25mm wood (multiple passes)
- Up to 35mm acrylic (multiple passes)
- Engraving: Wood, Metal, Dark Acrylic, Glass, Leather, Plywood, Hardwood, Brass, Kraft paper, Ceramics, Basswood, and more.

Image: Support for Over 200+ Engraving Materials. This image displays a range of materials including plywood, metal, hardwood, brass, acrylic, kraft paper, stainless steel, glass, ceramics, basswood, and leather, all suitable for engraving or cutting with the device.

Image: 20W Super Power Laser Cutter. This image highlights the cutting capabilities, including 30mm black acrylic, 25mm pine, and single-pass cutting for 15mm pine, 10mm acrylic, and 0.05mm stainless steel.
7. Maintenance
Regular maintenance ensures optimal performance and longevity of your laser engraver:
- Clean the Lens: Periodically clean the laser lens with a soft, lint-free cloth and lens cleaning solution to maintain beam quality.
- Clean the Work Area: Remove debris and dust from the work surface and machine rails after each use.
- Check Belts and Pulleys: Inspect the timing belts for wear and tear. Ensure they are properly tensioned and aligned.
- Lubricate Moving Parts: Apply a small amount of lubricant to the guide rails and lead screws as needed to ensure smooth movement.
- Heat Dissipation: The built-in heat dissipation system helps cool the machine. Ensure vents are clear and unobstructed.

Image: Built-In Heat Dissipation System. This system effectively cools down the engraving machine quickly and increases its service life up to 2.5 times longer than ordinary engraving machines.
8. Troubleshooting
If you encounter issues with your LONGER RAY5 20W, try the following common solutions:
- Laser Not Firing:
- Check power connection and ensure the machine is turned on.
- Verify laser module connection.
- Ensure software settings for laser power are correct and not set to 0.
- Check if safety features (e.g., motion sensor, flame detection) have been triggered.
- Poor Engraving/Cutting Quality:
- Adjust laser focus.
- Clean the laser lens.
- Increase laser power or decrease speed.
- Perform multiple passes for thicker materials.
- Ensure material is flat and securely placed.
- Machine Not Moving/Responding:
- Check USB or Wi-Fi connection.
- Restart the machine and computer/app.
- Verify belt tension and ensure no obstructions on the rails.
- Check limit switches for proper function.
- Software Connection Issues:
- Ensure correct drivers are installed.
- Verify COM port selection in software.
- Try a different USB port or cable.
9. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 24.5 x 14 x 5.51 inches |
| Item Model Number | Ray5 20W |
| Item Weight | 9.92 pounds |
| Laser Output Power | 20W (20000MW) |
| Spot Size | 0.06 * 0.1mm (Compressed Spot) |
| Motherboard | 32-bit |
| Color Palette | 256-bit |
| Max Engraving Speed | 10000mm/min |
| Control Modes | USB, TF Card, Wi-Fi, APP |
| Software Compatibility | LaserGRBL, LightBurn |
| Operating Systems | Windows, macOS, Linux |
| Safety Features | Motion Protection, Limit Switches, Eye Protection Shield, Flame Detection (implied from feature bullets) |
10. Warranty and Support
LONGER is committed to providing reliable products and excellent customer service.
- Customer Support: Our customer support team is available 24/7 to provide professional assistance and technical support for any questions or concerns you may have.
- Product Information: Detailed product installation and user guides are included with your purchase.
- Reliability: Designed for 7*24H continuous engraving, ensuring a dependable option for various projects.

Image: Ultra-Smooth Engraving Experience. The LONGER RAY5 20W engraver is equipped with a powerful 32-bit chipset for efficient data processing, providing a smooth engraving experience.





