1. Introduction
Thank you for choosing the Aneken AL-931 Mixed Denomination Money Counter Machine. This advanced device is designed to streamline your cash handling processes with its mixed denomination counting, robust counterfeit detection, and user-friendly touch screen interface. This manual provides comprehensive instructions to ensure safe and efficient operation of your new money counter.
2. Package Contents
Before beginning, please verify that all items are present in the package:
- Aneken AL-931 Money Counter Machine
- User Manual (this document)
- Power Cord
- Cleaning Brush
- Spare Fuse
- External Display

Figure 2.1: All components included in the Aneken AL-931 package.
3. Setup Instructions
- Unpacking: Carefully remove the money counter and all accessories from the packaging. Retain the original packaging for future storage or transport.
- Placement: Place the machine on a stable, flat, and dry surface, ensuring adequate ventilation around the unit. Avoid direct sunlight or areas with extreme temperatures.
- Power Connection: Connect the provided power cord to the power input port on the back of the machine, then plug the other end into a suitable electrical outlet.
- Initial Power On: Press the power button to turn on the machine. The 4.5-inch touch screen will illuminate.
- Language Selection: Follow the on-screen prompts to select your preferred operating language.
- Currency Setup: The machine supports 120 currencies. The default recognizable currencies are USD/EUR/GBP/CAD/MXN. For additional currency installation packages, please contact customer service.

Figure 3.1: Front view of the Aneken AL-931 Money Counter, ready for operation.
4. Operating Instructions
4.1 Mixed Denomination Counting
The AL-931 features advanced mixed denomination counting. Simply place a stack of mixed banknotes into the hopper, and the machine will automatically identify each denomination and calculate the total sum.
- Ensure banknotes are neatly stacked and free from excessive folds or tears.
- Place the stack into the input hopper.
- Press the START button. The machine will begin processing the notes.
- The total count and individual denomination breakdown will be displayed on the touch screen.

Figure 4.1: Mixed denomination banknotes placed in the hopper for counting.
4.2 Counterfeit Bill Detection
Equipped with 2CIS, UV, MG, IR, NT, and SN recognition technologies, the AL-931 provides bank-level counterfeit detection. If a suspicious note is detected, the machine will stop, and an alert will appear on the screen.
- When a suspicious note is detected, remove it from the stacker or reject pocket.
- Press START to resume counting the remaining notes.
- Inspect the rejected note manually using additional security features if necessary.

Figure 4.2: Illustration of the 2CIS and multi-point detection system.
4.3 Touch Screen Interface
The 4.5-inch touch screen provides intuitive control over all machine functions. Navigate through menus, select counting modes (e.g., ADD, BATCH), and view detailed counting reports directly on the display.
- Use the touch screen to select different counting modes such as MDC (Mixed Denomination Counting), ADD (accumulative counting), and BATCH (counting a preset number of notes).
- The CUR button allows you to switch between supported currencies.
- The MENU button provides access to advanced settings and reports.

Figure 4.3: Detailed view of the 4.5-inch touch screen and control panel.
4.4 Official Product Video
Video 4.1: Official demonstration video showcasing the key features and operation of the Aneken AL-931 mixed denomination money counter machine, including its counting capabilities and user interface.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your money counter.
- Cleaning: Use the provided cleaning brush to regularly remove dust and paper residue from the bill pathways, sensors, and rollers. Ensure the machine is powered off and unplugged before cleaning. Do not use liquid cleaners directly on the machine.
- Sensor Cleaning: Periodically clean the CIS sensors and other detection sensors with a soft, lint-free cloth. Refer to the internal diagrams for sensor locations.
- Software Updates: Keep the machine's firmware updated to ensure compatibility with new currency designs and improved detection algorithms. Contact Aneken customer support for the latest updates and instructions.
6. Troubleshooting
This section addresses common issues you might encounter. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine not powering on | Power cord not connected properly; power outlet issue; blown fuse. | Check power cord connection. Try a different outlet. Replace the spare fuse if necessary (refer to fuse replacement instructions). |
| Bills frequently rejected or jammed | Banknotes are worn, folded, or stuck together; sensors are dirty; incorrect bill placement. | Straighten and separate banknotes. Clean the sensors and bill pathways with the cleaning brush. Ensure bills are placed correctly in the hopper. Adjust sensitivity settings if available in the menu. |
| Inaccurate counting results | Dirty sensors; worn rollers; incorrect counting mode selected. | Clean all sensors and rollers. Verify that the correct counting mode (e.g., MDC) is selected. Ensure banknotes are not excessively worn. |
| Counterfeit detection issues | Dirty sensors; outdated firmware; specific counterfeit features not enabled. | Clean all detection sensors. Check for and install the latest firmware updates. Ensure all detection features (UV, MG, IR, etc.) are active in settings. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Aneken |
| Model Number | AL-931 |
| Item Weight | 18.31 pounds |
| Product Dimensions | 10.43 x 9.25 x 9.05 inches |
| Color | Black |
| Number of Items | 1 |
| Counterfeit Detection | 2 CIS, UV, MG, IR, DD, DBL, HLF, CHN |
| Currency Support | Supports 120 currencies worldwide (default: USD, EUR, GBP, CAD, MXN) |
| Display | 4.5-inch Touch Screen |
| Special Features | Mixed Denomination Counting, Serial Number Recognition |
8. Warranty and Support
Aneken is committed to providing excellent customer service and support for your money counter.
- Maintenance Support: We offer two-year maintenance support for all Aneken products.
- Technical Support: Lifetime technical support is available for your cash counting machine, including free system upgrades.
- Contact: For any questions, technical assistance, or warranty claims, please reach out to our customer service team. We provide 7x24 hours of service support and aim to respond within 12 hours.
For your privacy and security, the outer box of the product does not contain information about the cash counting machine.




