Introduction
Thank you for choosing the Hanstorm Saxan 4-in-1 Instant Boiling Water Tap. This cutting-edge appliance is designed to enhance your kitchen experience by providing instant access to cold, hot, boiling, and filtered water. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new tap system.
The Saxan tap system includes an energy-efficient compact boiler and a water filter, both designed to fit neatly under your sink. The tap features a stylish D-shape spout with a chrome finish, designed for easy integration into your kitchen counter.
Setup and Installation
The Hanstorm Saxan 4-in-1 tap is designed for straightforward installation. It requires a single hole for mounting on your kitchen deck.
Components Included:
- Saxan 4-in-1 Tap Unit
- 2.4-litre Digital Touch Screen Boiler
- Anti-Scaling Carbon and Calcium Water Filter
- All necessary fittings for installation
Installation Overview:
- Ensure the installation area is clean and clear.
- Mount the tap unit onto your kitchen counter using the single-hole deck mount method.
- Position the compact 2.4-litre boiler and water filter tidily below your sink.
- Connect the tap to the boiler and filter system according to the detailed plumbing instructions provided in the separate installation guide.
- Connect the boiler to a standard 13 amp plug socket.

Figure 1: Hanstorm Saxan 4-in-1 tap installed in a kitchen setting.

Figure 2: Technical dimensions of the Hanstorm Saxan 4-in-1 tap.
Operating Instructions
The Hanstorm Saxan 4-in-1 tap offers four water dispensing functions: cold, hot, boiling, and filtered water.
Dispensing Water:
- Cold Water: Operate the designated lever or handle for cold water.
- Hot Water: Operate the designated lever or handle for standard hot water.
- Filtered Water: Operate the designated lever or handle for filtered water.
- Boiling Water: The boiling water dispenser features a child-safe spring lock. To dispense boiling water, engage the safety mechanism (typically by pushing down and turning or pulling) and then operate the boiling water lever. Release the lever to stop the flow.
Temperature Adjustment:
The digital touch-sensitive control on the boiler allows for precise temperature adjustment of the boiling water. Preset temperatures available are 75°C, 85°C, 90°C, and 95°C. These settings are accurate to within 0.5°C, ensuring your water is always at the desired temperature.
Child Safety Feature:
For your safety and peace of mind, the boiling water function is equipped with a child-safe spring lock. This mechanism prevents accidental dispensing of hot water, making it impossible to turn on the tap unintentionally. Always ensure the safety lock is engaged after use.

Figure 3: Hanstorm Saxan 4-in-1 tap dispensing boiling water.

Figure 4: Close-up of the tap controls and base.
Maintenance
Water Filter Replacement:
The included water filter should be changed approximately once every 6 months to ensure optimal water quality and system performance. The system includes a filter monitoring system to assist in tracking filter life.
Cleaning:
To maintain the chrome finish of your Hanstorm Saxan tap, clean regularly with a soft cloth and mild, non-abrasive cleaning agents. Avoid harsh chemicals or abrasive scrubbers, as these can damage the finish. For the boiler unit, wipe down the exterior with a damp cloth as needed.
Troubleshooting
If you encounter any issues with your Hanstorm Saxan 4-in-1 tap, please review the following common points before contacting support:
- No boiling water: Check if the boiler is plugged in and powered on. Ensure the digital touch screen control is active and the desired temperature is set. Verify that the child-safe lock mechanism is fully engaged during operation.
- Reduced water flow: This may indicate a clogged filter. Check the filter monitoring system and consider replacing the water filter if it's due.
- Leaking: Check all connections for tightness. If leaks persist, contact a qualified plumber or customer support.
- Unusual noises: Minor noises during heating are normal. Persistent or loud noises may indicate an issue; consult the detailed installation guide or contact support.
For issues not covered here, please refer to the comprehensive troubleshooting section in your full installation manual or contact Hanstorm customer support.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Saxan 4-in-1 |
| Manufacturer | Hanstrom |
| Product Dimensions | 25.7 x 16.8 x 43 cm |
| Colour | Chrome |
| Finish | Chrome |
| Installation Method | Single Hole, Deck Mount |
| Spout Reach | 188 Millimetres |
| Number of Handles | 1 (Lever Type) |
| Boiler Capacity | 2.4 Litres |
| Power Requirement | Standard 13 Amp Plug |
| Adjustable Temperatures | 75°C, 85°C, 90°C, 95°C (accurate to 0.5°C) |
| Special Features | Anti-Scaling Carbon and Calcium Water Filter, 360° Swivel Spout, Touch Screen Digital Boiler, Child-Proof Safety Lock |
| Included Components | Boiler & Water Filter |
| Certifications | WRAS Approved Product |
Warranty and Support
The Hanstorm Saxan 4-in-1 Instant Boiling Water Tap comes with a 2-Year Warranty from the date of purchase. This warranty covers manufacturing defects and ensures the quality and reliability of your product.
For warranty claims, technical support, or any inquiries regarding your Hanstorm product, please contact the seller or manufacturer directly. Keep your proof of purchase for warranty validation.



