1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 2K 3MP Super HD PoE IP Security Camera. Please read this manual thoroughly before use to ensure proper functionality and safety.
2. Package Contents
Verify that all items are present in your package. If any items are missing or damaged, please contact SANNCE customer support.
- SANNCE 2K 3MP Super HD PoE IP Security Camera (2 Pack)
- Mounting Screws and Plugs
- Waterproof Kit for Network Cable
- Quick Start Guide
Image: Two SANNCE 2K 3MP Super HD PoE IP Security Cameras, white bullet-style cameras with black fronts.
3. Product Features
The SANNCE 2K 3MP Super HD PoE IP Security Camera offers advanced surveillance capabilities with the following key features:
- 3MP 2K Super HD Resolution: Delivers 2304×1296 resolution, providing clear and detailed images.
- Advanced Image Technology: Features 1/2.7" Progressive Scan CMOS sensor with BLC/3D DNR/HLC for enhanced image quality day and night.
- 100ft Dual IR Night Vision: Equipped with 2 infrared arrays and a 6-layer glass lens for clear night vision up to 100 feet.
- Smart IR-Cut Filter: Automatically switches between day and night modes for optimal viewing.
- Smart Motion Detection: Human/vehicle detection triggers event markers in recordings (with compatible NVR).
- Privacy Zone Masking: Allows custom privacy masks to block sensitive areas.
- IP67 Weatherproof Rating: Rust-proof metal housing withstands extreme temperatures (-22°F to 140°F / -30℃~60℃) and harsh weather conditions.
- Built-in Microphone: Captures ambient sound clearly.
- PoE Power Supply: IEEE 802.3af/at compliant, receiving power and data via a single Ethernet cable.
- H.265+/S+265 Encoding: Reduces bandwidth and storage requirements by up to 75% for efficient recording and smooth remote viewing.
Image: An overview of the SANNCE PoE Security Camera System, showing an NVR unit and two cameras on a natural landscape.
4. Setup
4.1. Before Installation
- Ensure you have a compatible Power over Ethernet (PoE) switch or NVR (Network Video Recorder) that supports IEEE 802.3af/at.
- Plan the camera's mounting location, considering the desired field of view and proximity to an Ethernet cable run.
- Test the camera's functionality and network connection before permanent installation.
4.2. Physical Installation
- Mounting: Secure the camera to a wall or ceiling using the provided screws and plugs. Ensure the mounting surface is stable.
- Cable Connection: Connect an Ethernet cable from your PoE switch/NVR to the camera's network port. Use the waterproof kit for outdoor installations to protect the connection.
- Power: The camera will receive power directly through the Ethernet cable (PoE). No separate power adapter is needed.
Image: A SANNCE PoE camera mounted on a wall, with an Ethernet cable connecting it to an NVR, illustrating the PoE power supply.
4.3. Network Configuration
- Connect your NVR or computer to the same network as the camera.
- Use the SANNCE software or NVR interface to discover and add the camera to your surveillance system. Refer to your NVR's manual for specific instructions.
- Configure network settings such as IP address if necessary.
5. Operating
5.1. Live View and Recording
- Access the live feed through your NVR, dedicated SANNCE mobile app, or web browser.
- Configure recording schedules and modes (continuous, motion-triggered) via your NVR or software.
Image: A smartphone screen showing the SANNCE app interface with live camera view and playback options, demonstrating remote access.
5.2. Motion Detection and Alerts
- Enable and configure motion detection sensitivity and areas within the camera's settings or NVR.
- Set up alerts (e.g., push notifications to your smartphone, email alerts) for detected events.
- Utilize human/vehicle detection features to minimize false alarms.
Image: An illustration showing detection areas and private areas configured on a SANNCE camera, with a smartphone displaying motion detection alerts.
5.3. Night Vision
- The camera automatically activates its infrared night vision in low-light conditions.
- Ensure no obstructions are blocking the camera's view, especially at night, to maximize night vision effectiveness.
Image: A SANNCE camera installed on a modern house, demonstrating its ability to capture 3MP HD video clearly day and night.
6. Maintenance
- Lens Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Avoid abrasive cleaners.
- Firmware Updates: Check the SANNCE official website or app periodically for firmware updates to ensure optimal performance and security.
- Cable Inspection: Periodically inspect the Ethernet cable and connections for any signs of wear or damage, especially for outdoor installations.
- Environmental Protection: While the camera is IP67 weatherproof, ensure its mounting location minimizes direct exposure to extreme elements where possible, to prolong its lifespan.
Image: A SANNCE camera mounted outdoors, shown with raindrops, highlighting its IP67 weatherproof and temperature resistance features.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image/video | No power, network issue, incorrect configuration. | Check PoE connection. Verify network cable is securely connected. Ensure camera is added correctly to NVR/software. |
| Poor image quality | Dirty lens, low bandwidth, incorrect resolution settings. | Clean the camera lens. Check network bandwidth. Adjust resolution settings in NVR/software. |
| Motion detection not working | Detection area not configured, sensitivity too low, firmware issue. | Configure motion detection areas and sensitivity. Update camera firmware. |
| Cannot access camera remotely | Network configuration issues, firewall blocking, incorrect app settings. | Ensure NVR/camera has internet access. Check router firewall settings. Verify app settings and login credentials. |
8. Specifications
| Feature | Detail |
|---|---|
| Video Capture Resolution | 2K 3MP (2304x1296) |
| Image Sensor | 1/2.7" Progressive Scan CMOS |
| Lens | 4mm, 6-layer all-glass |
| Night Vision Range | Up to 100 feet (30 meters) |
| Weatherproof Rating | IP67 |
| Operating Temperature | -22°F to 140°F (-30℃ to 60℃) |
| Power Source | Power over Ethernet (PoE) IEEE 802.3af/at |
| Video Compression | H.265+/S+265 |
| Audio | Built-in Microphone |
| Dimensions (L x W x H) | 10 x 2 x 2.7 inches |
| Item Weight | 2.84 pounds |
| Model Number | 71EQ |
| Connectivity Protocol | Ethernet |
9. Warranty and Support
SANNCE products are designed for reliability and performance. For warranty information, technical support, or service inquiries, please visit the official SANNCE website or contact their customer support team. Keep your purchase receipt as proof of purchase for warranty claims.
For further assistance, you may refer to the SANNCE support page: SANNCE Official Store
