Introduction
Welcome to the user manual for your new Generic Tws-55 Earbuds. This guide provides detailed instructions on how to set up, operate, maintain, and troubleshoot your earbuds to ensure optimal performance and longevity. Please read this manual carefully before using the product.
Product Overview
The Tws-55 Earbuds are designed for wireless audio enjoyment, featuring Bluetooth 5.0 connectivity and a compact charging case. Familiarize yourself with the components below.

Image: The Tws-55 Earbuds packaging, a white box with the 'twenty4' logo, showing the open charging case with earbuds inside.

Image: The Tws-55 Earbuds and their charging case neatly placed within the product's internal packaging, showcasing the secure fit.

Image: The Tws-55 Earbuds removed from their open charging case, displaying the individual earbuds and the charging contacts within the case.
Setup Guide
Charging the Earbuds and Case
- Place both earbuds into the charging case. Ensure they are correctly seated to make contact with the charging pins.
- Connect the charging case to a power source using the provided charging cable.
- The indicator light on the case will show charging status. A full charge for the earbuds takes approximately 1.5 hours, and the case takes about 3 hours.
Pairing with a Device
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for available Bluetooth devices and select "Tws-55" from the list.
- Once connected, a voice prompt will confirm successful pairing.
Operating Instructions
Power On/Off
- Power On: Open the charging case, and the earbuds will automatically power on. Alternatively, press and hold the touch area on both earbuds for 3 seconds.
- Power Off: Place the earbuds back into the charging case and close the lid. Alternatively, press and hold the touch area on both earbuds for 5 seconds.
Music Playback
- Play/Pause: Tap the touch area on either earbud once.
- Next Track: Double-tap the touch area on the right earbud.
- Previous Track: Double-tap the touch area on the left earbud.
- Volume Up: Triple-tap the touch area on the right earbud.
- Volume Down: Triple-tap the touch area on the left earbud.
Call Management
- Answer/End Call: Tap the touch area on either earbud once.
- Reject Call: Press and hold the touch area on either earbud for 2 seconds.
Maintenance and Care
- Clean the earbuds and charging case regularly with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Avoid exposing the earbuds to extreme temperatures, humidity, or liquids.
- Store the earbuds in their charging case when not in use to protect them and keep them charged.
- Keep the charging contacts clean to ensure proper charging.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing | Earbuds not in pairing mode; Bluetooth off on device; interference. | Ensure earbuds are charged and out of the case. Turn device Bluetooth off/on. Move closer to device. |
| No sound from one earbud | Low battery; earbud not connected; earbud dirty. | Charge both earbuds. Re-pair the earbuds. Clean earbud contacts. |
| Charging case not charging | Faulty cable; power source issue. | Try a different charging cable and power adapter. Ensure connection is secure. |
| Poor sound quality | Distance from device; interference; ear tips not sealed. | Reduce distance to device (within 15m). Avoid strong electromagnetic fields. Adjust ear tips for a better seal. |
Technical Specifications
- Model Number: Tws-55
- Bluetooth Version: 5.0
- Contact Distance: Up to 15 meters (unobstructed)
- Continuous Listening Time: Approximately 5 hours
- Standby Time: Approximately 150 hours
- Earbud Battery Capacity: 25mA
- Charging Case Battery Capacity: 250mA
- Earbud Charging Time: Approximately 1.5 hours
- Charging Case Charging Time: Approximately 3 hours
- Net Weight: 25g
- Color: White
- Headphones Form Factor: In-Ear
- Noise Control: Active Noise Cancellation
- Connectivity Technology: Wireless (Bluetooth)
- Included Components: Ear Cushions
- Material: Plastic, Polyurethane (PU), Silicone
Warranty and Support
This product comes with a standard manufacturer's warranty against defects in materials and workmanship. Please refer to your purchase documentation for specific warranty terms and duration. For technical support, troubleshooting assistance, or warranty claims, please contact the retailer or manufacturer's customer service department.
Keep your proof of purchase for warranty purposes.





