Introduction
Thank you for choosing the BERGNER Naturelle Electric Coffee Maker, model BG-50038-WH. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new coffee maker. Please read these instructions carefully before first use and retain them for future reference.
This appliance is designed to prepare espresso coffee and froth milk, featuring an 850W heating element and 15 bar pressure for optimal extraction. It includes a removable water tank and drip tray for easy cleaning.
Important Safety Instructions
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons, including the following:
- Read all instructions.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against fire, electric shock, and personal injury, do not immerse cord, plugs, or appliance in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner.
- The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or personal injury.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to 'off', then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- Scalding may occur if the water tank lid is removed during the brewing cycle.
Product Overview
Familiarize yourself with the components of your BERGNER Naturelle Electric Coffee Maker.

Figure 1: Front view of the BERGNER Naturelle Electric Coffee Maker. This image displays the main body, control panel with buttons for ON/OFF, coffee brewing, and steam, the portafilter handle, and the drip tray.

Figure 2: Angled view of the BERGNER Naturelle Electric Coffee Maker. This perspective highlights the control buttons, the steam wand on the right side, and the wooden knob for steam control.

Figure 3: Close-up of the portafilter and brewing head. This image shows where the ground coffee is placed and locked into the machine for brewing.

Figure 4: Rear view of the coffee maker. This view clearly shows the large, transparent, removable water tank with visible MAX and MIN fill level indicators.

Figure 5: Close-up of the removable drip tray. This image details the metal grid and the tray designed to collect excess liquids, making cleaning easier.

Figure 6: Black coffee scoop. This accessory is used for measuring and tamping ground coffee into the portafilter.
Setup
- Unpacking: Carefully remove all packaging materials and ensure all parts are present. Keep packaging for future transport or storage.
- Initial Cleaning: Before first use, wash the water tank, portafilter, filter basket, and drip tray in warm soapy water. Rinse thoroughly and dry. Wipe the exterior of the machine with a damp cloth.
- Positioning: Place the coffee maker on a stable, flat, heat-resistant surface, away from water sources and heat. Ensure adequate ventilation around the appliance.
- Fill Water Tank: Remove the water tank from the back of the machine (refer to Figure 4). Fill it with fresh, cold water up to the 'MAX' line. Do not exceed the 'MAX' line. Replace the water tank securely.
- First Use Cycle (Priming): Before brewing coffee, run a cycle without coffee to prime the system. Ensure the water tank is filled. Place a cup under the brewing head. Turn the machine ON. Once the indicator light shows it's ready, press the coffee brewing button to dispense hot water. Repeat this process for the steam function as well, allowing steam to release for a few seconds. This cleans the internal components and prepares the machine for use.
Operating Instructions
Making Espresso
- Prepare the Portafilter: Insert the desired filter basket (single or double shot) into the portafilter. Add finely ground espresso coffee to the filter basket. Use the coffee scoop (Figure 6) to measure.
- Tamp the Coffee: Use the flat end of the coffee scoop to tamp the ground coffee firmly and evenly. Wipe any excess coffee from the rim of the portafilter.
- Attach Portafilter: Align the portafilter with the brewing head and insert it. Turn the handle firmly to the right until it is securely locked in place (refer to Figure 3).
- Fill Water Tank: Ensure the water tank is filled with fresh, cold water.
- Preheat: Turn the machine ON. Allow the machine to preheat until the indicator light signals it is ready for brewing. This typically takes a few minutes.
- Place Cup: Position one or two espresso cups on the drip tray directly under the portafilter spouts.
- Brew Coffee: Press the coffee brewing button. Hot water will be pumped through the ground coffee. Once the desired amount of espresso is dispensed, press the button again to stop the flow.
- Remove Portafilter: Carefully turn the portafilter handle to the left to unlock and remove it. Dispose of the used coffee grounds.
Using the Steam Wand / Milk Frother
- Prepare Milk: Fill a stainless steel frothing pitcher with cold milk (dairy or non-dairy) to about one-third full.
- Activate Steam Function: Turn the machine ON and select the steam function. Wait for the indicator light to show that the steam function is ready.
- Purge Steam Wand: Position the steam wand over the drip tray and briefly open the steam knob to release any condensed water. Close the knob.
- Froth Milk: Immerse the tip of the steam wand just below the surface of the milk. Open the steam knob slowly. Move the pitcher up and down to create foam. For heating without much foam, immerse the wand deeper.
- Stop Steaming: Once the milk reaches the desired temperature and texture, close the steam knob and remove the pitcher.
- Clean Steam Wand: Immediately wipe the steam wand with a damp cloth to remove any milk residue. Briefly open the steam knob again to clear any milk from inside the wand.
Cleaning and Maintenance
Daily Cleaning
- Portafilter and Filter Basket: After each use, remove the portafilter, discard coffee grounds, and rinse the portafilter and filter basket under running water.
- Drip Tray: Empty and rinse the drip tray (Figure 5) daily or when the indicator shows it is full.
- Water Tank: Empty any remaining water from the tank and rinse it. Refill with fresh water for the next use.
- Steam Wand: Clean immediately after each use as described in the operating instructions.
- Exterior: Wipe the exterior of the machine with a soft, damp cloth. Do not use abrasive cleaners or immerse the main unit in water.
Descaling
Regular descaling is crucial to maintain optimal performance and extend the lifespan of your coffee maker. The frequency depends on water hardness and usage, but generally every 2-3 months.
- Use a commercial descaling solution suitable for coffee machines, following the manufacturer's instructions.
- Mix the descaling solution with water in the water tank according to the product's instructions.
- Run several brewing cycles without coffee until the water tank is empty.
- Run several cycles with fresh water to rinse the system thoroughly.
- Perform a final rinse by running a full tank of fresh water through the steam wand.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee not brewing | No water in tank; Tank not properly seated; Machine not preheated; Clogged filter. | Fill water tank; Ensure tank is seated correctly; Wait for preheat indicator; Clean filter and portafilter. |
| Coffee drips slowly | Coffee ground too fine; Too much coffee in filter; Machine needs descaling. | Use coarser grind; Reduce coffee amount; Perform descaling procedure. |
| No steam from wand | Steam function not selected; Machine not preheated for steam; Steam wand clogged. | Select steam function; Wait for steam indicator; Clean steam wand thoroughly. |
| Water leaking from machine | Water tank not properly seated; Drip tray full; Seal issues. | Re-seat water tank; Empty drip tray; Contact customer support if issue persists. |
Specifications
| Feature | Specification |
|---|---|
| Model Number | BG-50038-WH |
| Brand | BERGNER |
| Power | 850 Watts |
| Voltage | 230 Volts (220-240V, 50Hz) |
| Pressure | 15 Bar |
| Water Tank Capacity | 1.5 Liters |
| Dimensions (L x W x H) | 33.5 x 29.5 x 31 cm |
| Weight | 3.33 Kilograms |
| Material | Metal |
| Special Feature | Milk Frother |
| Color | White |
Warranty and Support
For warranty information and customer support, please refer to the warranty card included with your product or visit the official BERGNER website. Keep your proof of purchase for any warranty claims.





