1. Setup and Installation
1.1 Unboxing and Initial Setup
Carefully remove all components from the packaging. Ensure all items listed below are present:
- Robot Vacuum (1)
- Multifunctional Dock (1)
- Mop Cloth (2)
- Power Cable (1)
- User Manual (1)
Place the multifunctional dock on a hard, level surface against a wall, ensuring there is adequate clear space around it for the robot to maneuver. Connect the power cable to the dock and plug it into a power outlet.
Image: The Roborock Qrevo 2R3W robot vacuum positioned in front of its multifunctional dock, ready for operation.
1.2 App Installation and Mapping
Download the Roborock app from your device's app store. Follow the in-app instructions to connect your robot vacuum to your Wi-Fi network and begin the initial mapping process. The robot utilizes PreciSense LiDAR Navigation to quickly scan and create precise maps of your home.
Image: An overhead view illustrating the robot vacuum using PreciSense LiDAR Navigation to map a room, showing its ability to create quick, 3D, and multi-level maps.
During mapping, the Reactive Tech Obstacle Avoidance system detects and avoids potential hazards, ensuring a smooth and efficient mapping process. Once mapped, you can view and customize your home's layout in 3D within the app, adding furniture and floor materials for tailored cleaning.
Image: The robot vacuum demonstrating its Reactive Tech Obstacle Avoidance by navigating around various household items.
The advanced app control allows for setting drying modes, washing modes, auto-emptying modes, clean intensity, custom routines, route tracking, and multi-level mapping.
Image: A smartphone screen displaying the Roborock app interface, highlighting various advanced control options such as mop washing, auto emptying, 3D mapping, and smart no-go zones.
2. Operation Guide
2.1 Cleaning Modes and Suction Power
The Roborock Qrevo 2R3W offers versatile cleaning options, including vacuum-only, mop-only, or combined vacuum and mop modes. With a powerful 5500Pa Extreme Suction, the robot effectively captures dust, dirt, and pet hair from various floor types, including hardwood, tile, and carpets.
Image: An illustration of the robot vacuum's underside, showing powerful suction pulling in debris, with a large '5500 Pa' graphic indicating its extreme suction power.
2.2 Dual Spinning Mops and Auto Mop Lifting
The dual spinning mops rotate at 200 RPM with consistent downward pressure (up to 6N), effectively removing stains. You can select from 30 water flow levels to customize mopping intensity based on your floor type and cleaning needs.
Image: The robot vacuum actively mopping a floor, showcasing its dual spinning mops and the downward pressure applied for effective stain removal.
For seamless cleaning across different surfaces, the Auto Mop Lifting feature automatically lifts the mops by 7mm when a carpet is detected or when the robot returns to the dock. This prevents wetting carpets and avoids leaving dirty streaks.
Image: A close-up view of the robot vacuum's underside, showing the mop pads lifted by 7mm, indicating the auto mop lifting functionality.
2.3 Voice Control and Smart Integration
The Roborock Qrevo 2R3W is compatible with smart home assistants like Amazon Alexa and Google Home. You can initiate cleaning, adjust settings, and more using simple voice commands.
No official seller videos are available for embedding in this section.
3. Maintenance and Care
3.1 Multifunctional Dock Maintenance
The multifunctional dock significantly reduces manual maintenance. It features Auto Mop Washing, Hot Air Drying (45°C) for the mop pads, and Self-Emptying of the robot's dustbin into a 2.7L dust bag, providing up to 7 weeks of hands-free cleaning. The 5L water tank automatically refills the robot's tank.
Image: A detailed view of the multifunctional dock, highlighting its features such as auto dust emptying, auto-drying, auto tank refilling, auto mop washing, and the detachable dock base.
For thorough cleaning, the dock base is easily detachable. Regularly clean the water tanks and dust bag compartment as needed.
3.2 Robot Vacuum Maintenance
Periodically check and clean the All-Rubber Brush to remove any tangled hair or debris. The filter is washable; rinse it under running water and allow it to air dry completely before reinserting.
Wipe down the robot's sensors and charging contacts with a dry cloth to ensure optimal performance.
4. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not start or respond. | Low battery; Power switch off; Robot stuck. | Charge the robot; Turn on the power switch; Clear any obstructions. |
| Poor cleaning performance. | Dustbin full; Filter clogged; Brush tangled; Mop pads dirty. | Empty dustbin; Clean/replace filter; Clean main brush; Wash mop pads. |
| Robot cannot return to dock. | Dock misplaced; Obstacles near dock; Charging contacts dirty. | Ensure dock is in an open area; Remove obstacles; Clean charging contacts. |
| App connectivity issues. | Incorrect Wi-Fi password; Router issues; Robot offline. | Verify Wi-Fi password; Restart router; Restart robot and app. |
5. Technical Specifications
| Feature | Detail |
|---|---|
| Brand | roborock |
| Model Name | Qrevo 2R3W |
| Product Dimensions | 19.2"L x 13.4"W x 22"H |
| Item Weight | 26.9 pounds |
| Suction Power | 5500Pa |
| Mop Spinning Speed | 200 RPM |
| Auto Mop Lifting Height | 7mm |
| Clean Water Tank Capacity | 5 Liters |
| Dust Bag Capacity | 2.7 Liters (up to 7 weeks hands-free) |
| Battery Life | 180 minutes |
| Filter Type | Washable |
| Compatible Devices | Smartphones, Amazon Echo, Google Home |
| Power Source | Battery Powered |
| Color | Black |
6. Warranty and Support
For detailed warranty information, please refer to the official roborock website or the warranty card included with your product. Keep your proof of purchase for warranty claims.
For further assistance, you can visit the official roborock store on Amazon: roborock Store.
A digital version of the user manual is also available for download: User Manual (PDF).