1. Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your PETKIT Eversweet Solo SE Cat Dog Water Fountain. Please read this manual thoroughly before use to ensure proper function and longevity of the product.
Image: The PETKIT Eversweet Solo SE water fountain in use by a cat.
2. Product Features
- Wireless Pump Design: Features a self-developed wireless pump, eliminating exposed wires for enhanced pet safety. Operates quietly, with sound levels below 20dB.
- Detachable Main Unit: The main fountain unit contains no electronic components or power cords, allowing for safe and separate washing.
- Premium Food Grade Silicone Mat: Includes a mat made from food-grade silicone, safe for both dogs and cats.
- Waterproof Pet Feeding Mat: The accompanying mat is easy to clean, dries quickly, and is portable for travel.
- Compact Dimensions: Water fountain measures 6.3 x 6.3 x 6 inches; silicone mat measures 18.1 x 13.4 inches.
Image: Internal view highlighting the wireless pump technology.
Image: Illustration of the fountain's separable design for easy handling.
3. Package Contents
Upon unpacking, please ensure all the following components are present:
- PETKIT Eversweet Solo SE Water Fountain (Main Unit)
- Wireless Water Pump
- Filter Tray
- Filter Element (pre-installed or separate)
- Power Adapter with Corded Base
- Food Grade Silicone Mat
- Instruction Manual (this document)
Image: All components included in the PETKIT Eversweet Solo SE package.
4. Setup Instructions
- Unpack Components: Carefully remove all items from the packaging.
- Rinse Components: Rinse the fountain main unit, filter tray, and wireless pump thoroughly with clean water before first use. Do not wash the power adapter base.
- Assemble Filter: If not pre-installed, place the filter element into the filter tray. Ensure it is seated correctly.
- Place Wireless Pump: Insert the wireless pump into its designated slot at the bottom of the fountain's main unit.
- Assemble Fountain: Place the filter tray with the filter element onto the main unit. Then, place the top drinking platform onto the filter tray.
- Fill with Water: Fill the fountain reservoir with clean water up to the MAX fill line. Do not overfill.
- Position Fountain: Place the assembled fountain onto the power adapter base. Ensure it is securely seated.
- Connect Power: Plug the power adapter into a standard electrical outlet. The fountain will begin operating.
- Position Silicone Mat: Place the waterproof silicone mat under or around the fountain to catch any spills and protect your floor.
Image: The PETKIT Eversweet Solo SE fountain and silicone mat ready for setup.
5. Operating Instructions
The PETKIT Eversweet Solo SE is designed for simple, continuous operation.
- Automatic Operation: Once plugged in, the fountain will automatically start circulating water.
- Quiet Performance: The wireless pump operates at a low noise level (below 20dB), ensuring a peaceful environment for your pet and household.
- Water Level Monitoring: Periodically check the water level. Refill as needed to ensure the pump is always submerged and to maintain optimal water circulation.
6. Maintenance and Cleaning
Regular cleaning and maintenance are crucial for the longevity of your fountain and the health of your pet.
6.1 Daily Maintenance
- Check water level and refill as necessary.
- Remove any visible debris (pet hair, food particles) from the water surface.
6.2 Weekly Cleaning
- Unplug and Disassemble: Unplug the power adapter. Separate the fountain main unit from the power base. Disassemble the fountain by removing the top platform, filter tray, and wireless pump.
- Clean Fountain Components: Wash the fountain main unit, filter tray, and top platform with mild soap and water. Rinse thoroughly to remove all soap residue. The detachable main unit can be washed separately without safety risk.
- Clean Wireless Pump: Carefully detach the wireless pump. Rinse it under running water. For thorough cleaning, you may need to gently remove any accumulated debris from the pump's impeller area.
- Clean Silicone Mat: The silicone mat is easy to clean with soap and water, or it can be wiped down. It dries quickly.
- Replace Filter: It is recommended to replace the filter element every 2-4 weeks, depending on water quality and pet usage. Refer to the filter packaging for specific replacement intervals.
- Reassemble: Reassemble all components once they are clean and dry, following the setup instructions in Section 4.
Image: Diagram illustrating the internal structure and filtration system for cleaning reference.
Image: The waterproof silicone mat, highlighting its spill-proof and easy-to-clean properties.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fountain not operating / No water flow. |
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| Fountain is noisy. |
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| Water appears dirty or cloudy. |
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8. Specifications
| Attribute | Detail |
|---|---|
| Brand | PETKIT |
| Model | Eversweet Solo SE |
| Capacity | 1.8 Liters |
| Material (Fountain) | Food-grade plastic (implied) |
| Material (Mat) | Silicone |
| Power Source | Corded Electric (for base) |
| Fountain Dimensions (L x W x H) | 6.3 x 6.3 x 6 inches |
| Silicone Mat Dimensions (L x W) | 18.1 x 13.4 inches |
| Noise Level | < 20dB |
| ASIN | B0BVQWGG4C |
| Date First Available | February 14, 2023 |
9. Warranty and Support
PETKIT products are manufactured to high-quality standards. For specific warranty information, please refer to the warranty card included with your product or visit the official PETKIT website.
For further assistance, troubleshooting, or to purchase replacement parts (such as filters), please contact PETKIT customer support or visit the PETKIT store on Amazon:
