1. Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your roborock S7 Max Ultra Robot Vacuum and Mop Combo. Please read this manual thoroughly before using the product to ensure safe and optimal performance.
2. Key Features
The roborock S7 Max Ultra is packed with advanced features designed to provide a hands-free and efficient cleaning experience:
- One Dock to Rule Them All: The RockDock Ultra offers auto mop drying, washing, self-emptying, self-refilling, and self-cleaning for ultimate convenience.
The RockDock Ultra provides comprehensive automation, including self-washing of the mop, self-emptying of the dustbin, self-refilling of the water tank, self-drying of the mop, and self-cleaning of the dock. - 5500 Pa HyperForce Suction: Powerful suction effectively removes dirt and dust from both hard floors and carpets.
The robot vacuum powerfully removes dirt and dust from various floor types, including carpets, with its 5500 Pa HyperForce suction. - Reactive Tech Obstacle Avoidance: Detects and avoids objects on the floor, eliminating the need to clear items before cleaning.
Equipped with Reactive Tech Obstacle Avoidance, the robot detects and navigates around objects on the floor, preventing collisions and getting stuck. - VibraRise Mopping System: Utilizes sonic scrubbing at 3000 times per minute and consistent downward pressure to effectively remove dried stains.
The VibraRise Mopping System utilizes sonic scrubbing at 3000 times per minute and consistent downward pressure to effectively remove dried stains. - Auto Mop Lifting: The robot automatically lifts its mop when detecting carpet or returning to the dock, allowing for seamless transitions between floor types.
The robot intelligently lifts its mop when transitioning from hard floors to carpets or when returning to the dock, allowing for simultaneous vacuuming and mopping without wetting carpets.
3. Setup Guide
Follow these steps to set up your roborock S7 Max Ultra for first-time use:
- Unpack all components: Robot Vacuum, RockDock Ultra, VibraWash Water Tank, VibraWash Mop Cloth, VibraWash Mop Cloth Mount, Power Cable, User Manual.
- Place the RockDock Ultra on a hard, level surface against a wall, ensuring adequate space around it for the robot to maneuver.
- Connect the Power Cable to the RockDock Ultra and plug it into a power outlet.
- Fill the clean water tank with fresh water and place it into the designated slot on the RockDock Ultra.
- Ensure the dust bag is correctly installed in the RockDock Ultra's dustbin compartment.
- Place the robot vacuum onto the RockDock Ultra to begin charging. The robot will automatically power on.
- Download the Roborock app from your mobile app store.
- Open the robot's cover to see the Wi-Fi indicator light. Press and hold the "Spot cleaning" and "Dock" buttons for three seconds until you hear the "Resetting Wi-Fi" voice prompt. The robot is now in pairing mode, and the Wi-Fi indicator light will flash slowly.
- Follow the in-app instructions to connect your robot to your home Wi-Fi network (2.4G Wi-Fi only).
Watch this official video for a step-by-step guide on unboxing and setting up your roborock S7 Max Ultra, including connecting it to the mobile app.
4. Operating Instructions
Your roborock S7 Max Ultra can be controlled via the Roborock app, touch controls on the robot, or voice commands.
App Control
The Roborock app provides comprehensive control over your robot, including mapping, cleaning modes, and scheduling.
- Mapping: The robot uses PreciSense LiDAR Navigation to create accurate maps of your home. You can view and edit these maps in the app, setting up virtual walls, no-go zones, and specific cleaning areas.
- Cleaning Modes: Choose from various cleaning modes such as Vacuum & Mop, Vacuum Only, or Mop Only. Adjust suction power (Quiet, Balanced, Turbo, Max) and scrub intensity/water flow (Mild, Moderate, Intense) to suit your needs.
- Scheduling: Set up custom cleaning schedules for different times and areas of your home.
- Voice Control: Integrate with Amazon Alexa or Google Home for convenient voice commands.
See the roborock S7 Max Ultra in action, demonstrating its effectiveness on hard floors with its vacuum and mop combo capabilities.
A brief demonstration of the roborock S7 Max Ultra's cleaning performance.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your roborock S7 Max Ultra.
RockDock Ultra Maintenance
- Dirty Water Tank: Empty the dirty water tank regularly. The app will notify you when it needs attention.
- Clean Water Tank: Refill the clean water tank with fresh water as needed. Only use Roborock branded floor cleaner in the water tank to prevent corrosion or damage.
- Dust Bag: The RockDock Ultra automatically empties the robot's dustbin into a disposable dust bag. Replace the dust bag when full (approximately every 7 weeks, depending on usage).
- Dock Self-Cleaning: Periodically clean the bottom of the dock where the mop is washed to prevent buildup.
Robot Vacuum Maintenance
- Main Brush: Regularly check and clean the main rubber brush for tangled hair or debris. The all-rubber design helps minimize tangles.
- Side Brush: Inspect the side brush for debris and clean it as necessary.
- Mop Cloth: Remove and wash the VibraWash mop cloth after each mopping session.
- Filters: Clean the washable filter in the robot's dustbin regularly. Replace the filter promptly based on app recommendations to prevent clogs.
- Sensors: Wipe down all sensors (cliff sensors, Reactive Tech obstacle avoidance sensors) with a soft, dry cloth to ensure accurate navigation.
6. Troubleshooting
Common Issues and Solutions
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot not charging | Power cable disconnected; charging contacts dirty. | Ensure power cable is securely plugged in. Clean charging contacts on both the robot and the dock with a dry cloth. |
| Robot stuck or lost | Obstacles on the floor; robot in a tight spot; mapping error. | Clear obstacles. Move the robot to a new location and restart cleaning. Re-map the area if persistent issues occur. |
| Poor cleaning performance | Dustbin full; main brush tangled; filter clogged; mop cloth dirty. | Empty dustbin. Clean main brush and side brush. Clean or replace filter. Wash mop cloth. |
| Mop not wetting properly | Water tank empty; water flow setting too low; nozzle clogged. | Refill clean water tank. Increase water flow setting in the app. Clean the water nozzle on the robot. |
| Wi-Fi connection issues | Incorrect Wi-Fi password; 5G Wi-Fi network; router issues. | Ensure correct 2.4G Wi-Fi network is selected. Reset Wi-Fi on the robot and try pairing again. Restart your router. |
7. Product Specifications
| Feature | Detail |
|---|---|
| Brand | roborock |
| Model Name | S7 Max Ultra |
| Color | Black |
| Product Dimensions | 16.6"L x 19.4"W x 16.5"H |
| Included Components | Robot Vacuum (1) RockDock Ultra (1) VibraWash Water Tank (1) VibraWash Mop Cloth (1) VibraWash Mop Cloth Mount (1) Power Cable (1) User Manual (1) |
| Filter Type | Washable Filter |
| Battery Life | 180 minutes |
| Voltage | 120 Volts |
| Power Source | Battery Powered |
| Are Batteries Included | Yes |
| Control Method | App, Touch, Voice |
| Lithium Battery Voltage | 6.14 Volts (DC) |
| Compatible Devices | Smartphones, Amazon Echo, Google Home |
| Form Factor | Robotic |
| Global Trade Identification Number | 00195043001852 |
| UPC | 195043001852 |
| Item Weight | 28.4 pounds |
| Manufacturer | Roborock |
| ASIN | B0BVB6JKMX |
| Item model number | S7 Max Ultra |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Batteries required | Yes |
8. Warranty and Support
Your roborock S7 Max Ultra comes with a manufacturer's warranty. Please refer to the official user manual (PDF) for detailed warranty information and terms.
For technical support, troubleshooting assistance, or to purchase replacement parts, please visit the official roborock website or contact their customer service.
Official User Guide (PDF): Download Here
Official User Manual (PDF): Download Here
