Roborock S8 Pro Ultra Robot Vacuum and Mop User Manual

1. Setup

1.1 Unboxing and Initial Placement

Carefully remove all components from the packaging. Place the RockDock Ultra charging dock on a hard, flat surface against a wall, ensuring there is adequate clear space around it for the robot to maneuver. Connect the power cable to the dock and plug it into a power outlet.

Image: The Roborock S8 Pro Ultra robot vacuum docked with its RockDock Ultra, ready for setup.

1.3 App Installation and Wi-Fi Connection

Download the Roborock app from your mobile device's app store. Follow the in-app instructions to connect your robot vacuum to your home Wi-Fi network. Note: The Roborock S8 Pro Ultra only supports 2.4G WiFi networks. If your router supports both 2.4G and 5G, ensure you connect to the 2.4G network for stable operation.

Image: The Roborock app displaying total control options, including mop drying, mop washing, auto emptying, and custom routines.

2. Operating Instructions

2.1 Mapping Your Home

The Roborock S8 Pro Ultra utilizes PreciSense LiDAR navigation to quickly map your home. Initiate a mapping run through the app. The robot will create a detailed 2D and 3D layout of your environment, which you can then customize by naming rooms, setting no-go zones, and defining cleaning schedules.

Image: The robot vacuum using LiDAR technology to precisely map the layout of a room.

2.2 Cleaning Modes and Customization

Select from various cleaning modes in the app, including vacuum-only, mop-only, or vacuum and mop simultaneously. Adjust suction power (up to 6000Pa) and water flow based on floor type and dirt level. The robot features a Dual Rubber Brush system for effective debris pickup and an upgraded VibraRise 2.0 Mopping System with 3000 times/min scrubbing for deep cleaning.

Image: The dual brush system of the Roborock S8 Pro Ultra, designed for powerful suction and reduced hair tangles.

Image: Details of the VibraRise 2.0 mopping system, showing its enhanced vibration and scrubbing capabilities.

2.3 Reactive 3D Obstacle Avoidance

The S8 Pro Ultra is equipped with Reactive 3D Obstacle Avoidance, using structured light and infrared imaging to identify and bypass common household objects like shoes and wires in both bright and dark environments. For optimal safety, ensure "Reactive Obstacle Avoidance" is activated in the Roborock app.

Image: The robot vacuum intelligently avoiding obstacles on the floor, showcasing its Reactive 3D Obstacle Avoidance technology.

2.4 Voice Control

Integrate your Roborock S8 Pro Ultra with smart home assistants such as Amazon Alexa and Google Home. Use simple voice commands to start a clean, change settings, or send the robot back to its dock.

Image: Voice control functionality, allowing users to command the robot vacuum via smart assistants.

3. Maintenance

3.1 RockDock Ultra Maintenance

The RockDock Ultra is designed for minimal maintenance. It features auto mop washing, self-drying to prevent odors, auto self-emptying of the dustbin (up to 7 weeks capacity), and self-refilling of the robot's water tank. The dock also self-cleans its base for easier upkeep. Regularly check the clean and dirty water tanks and the dust bag.

Image: An internal view of the RockDock Ultra, illustrating its comprehensive self-maintenance features.

3.2 Robot Component Maintenance

Periodically inspect and clean the robot's dual rubber brushes to prevent hair tangles. The intelligent mop lifting feature allows the mop to lift when vacuuming carpets or when returning to the dock, preventing cross-contamination. The main brush also lifts automatically when only mopping. Clean the washable filter regularly to maintain suction performance.

Image: Visual representation of the robot's automatic brush and mop lifting capabilities for versatile cleaning.

3.3 Dust Bag Replacement

The RockDock Ultra's self-emptying feature uses a disposable dust bag. When the dust bag is full, the app will notify you. Replace the dust bag regularly to ensure continuous optimal performance of the self-emptying function.

Image: Instructions for replacing the disposable dust bag in the RockDock Ultra.

4. Troubleshooting

This section addresses common issues you might encounter with your Roborock S8 Pro Ultra.

• Robot not charging: Ensure the robot is correctly connected to the charging dock. Clean the charging contacts on both the robot and the dock regularly, as dirty contacts can prevent proper charging. Verify the power cable is securely connected to the dock and the outlet.
• Robot loses direction or cannot return to dock: If the robot is manually moved during cleaning or after a significant position change, it may re-generate its map. If the charging dock is too far away or not found on the app map, the robot may not return automatically and might need to be placed manually on the dock. Always start cleaning from the dock for optimal navigation.
• Wi-Fi connection issues: The robot vacuum only supports 2.4G WiFi. If you have a dual-band router, ensure your mobile device is connected to the 2.4G network during setup and that the robot is within range of the 2.4G signal. Consult your router's manual for instructions on switching to 2.4G if needed.
• Poor cleaning performance (vacuuming): Check if the dustbin is full or if the disposable dust bag in the dock needs replacement. Clean the dual rubber brushes and the washable filter. Ensure no large debris is obstructing the suction inlet.
• Poor cleaning performance (mopping): Ensure the water tank is filled with clean water. Check if the mop cloth is dirty and needs washing or replacement. For stubborn stains, select the "High" water flow mode in the app.
• Obstacle avoidance issues: Ensure the "Reactive Obstacle Avoidance" feature is enabled in the Roborock app. Keep the robot's sensors clean and free from dust or debris.

5. Specifications

6. Warranty and Support

For detailed warranty information, please refer to the official Roborock website or the warranty card included with your product. Roborock offers various protection plans for extended coverage.

• User Manual (PDF): A comprehensive PDF version of the user manual is available for download here.
• Online Support: Visit the official Roborock support page for FAQs, troubleshooting guides, and contact information.
• Protection Plans: Optional 2-Year and 3-Year protection plans are available for purchase to cover your device beyond the standard warranty.