1. Introduction
Thank you for choosing the EKSA E1000WT Wireless Gaming Headset. This manual provides detailed instructions for setting up, operating, and maintaining your headset to ensure optimal performance and longevity. The E1000WT offers a stable 2.4GHz low-latency wireless connection, immersive 7.1 surround sound, an AI ENC noise-cancelling microphone for clear communication, vibrant RGB lighting, and an extended 36-hour battery life.
Image 1.1: The EKSA E1000WT Wireless Gaming Headset with its accompanying USB dongle.
2. What's in the Box
Verify that all components are present in your package:
- EKSA E1000WT Wireless Gaming Headset
- USB-A Wireless Dongle
- 3.5mm Audio Cable
- USB-C Charging Cable
- Carrying Pouch
- User Manual (this document)
Image 2.1: All items included in the EKSA E1000WT package.
3. Setup Guide
3.1. Wireless Connection (2.4GHz)
- Insert the USB-A Wireless Dongle into an available USB port on your PC, PS4, or PS5 console.
- Power on the headset by pressing and holding the Power button for 3 seconds.
- The headset will automatically pair with the dongle. A solid indicator light on the headset signifies a successful connection.
Image 3.1: Demonstrates the low-latency 2.4GHz wireless connection for gaming.
3.2. Wired Connection (3.5mm)
For devices without a USB port or when the battery is low, use the 3.5mm audio cable:
- Connect one end of the 3.5mm audio cable to the 3.5mm jack on the headset.
- Connect the other end to the 3.5mm audio port on your device (e.g., mobile phone, Nintendo Switch, Xbox controller).
- Note: In wired mode, some features like RGB lighting and wireless controls may be unavailable or limited.
3.3. Compatibility
The EKSA E1000WT headset is compatible with a wide range of devices:
- Wireless (2.4GHz Dongle): PC, PlayStation 4 (PS4), PlayStation 5 (PS5)
- Wired (3.5mm Audio Cable): Gaming Consoles (Xbox, Nintendo Switch), Computers (PC, Laptop), Mobile Devices (Smartphones, Tablets)
Image 3.2: Compatibility chart for the EKSA E1000WT headset.
4. Operating Instructions
4.1. On-Ear Controls
The headset features intuitive controls located on the earcups:
Image 4.1: Overview of the headset's on-ear controls.
- Volume Roller: Scroll up to increase volume, scroll down to decrease volume.
- Microphone Button:
- Press and hold for 3 seconds: Toggle ENC (Environmental Noise Cancellation) on/off.
- Single click: Toggle microphone mute/unmute.
- Power/Multi-function Button:
- Press and hold for 3 seconds: Power on/off the headset.
- Single click: Toggle 7.1 Surround Sound on/off.
- Double click: Toggle RGB lighting on/off.
- Status Indicator: Displays connection and battery status.
- Type-C Charging Port: For charging the headset.
- 3.5mm Wired Mode Port: For wired connection.
- Charging Indicator: Shows charging status.
4.2. 7.1 Surround Sound
The headset features 7.1 surround sound for an immersive gaming experience. This feature is plug-and-play, requiring no driver installation. Simply connect the USB dongle to enjoy enhanced spatial audio on PC, PS4, and PS5.
Image 4.2: Visual representation of the 7.1 surround sound capability.
4.3. AI ENC Noise-Cancelling Microphone
The integrated AI ENC (Environmental Noise Cancellation) microphone utilizes advanced technology to eliminate up to 96% of background noise, ensuring clear voice communication with teammates without altering your natural voice.
Image 4.3: Illustration of the AI ENC microphone's noise reduction capabilities.
4.4. RGB Lighting
The headset features customizable RGB lighting on the earcups. Double-click the Power button to toggle the RGB lights on or off, allowing you to match your gaming setup or preference.
Image 4.4: The headset showcasing its cool RGB lighting effects.
4.5. Battery Life and Charging
The EKSA E1000WT is equipped with a 1500mAh rechargeable battery, providing up to 36 hours of continuous wireless use. A full charge takes approximately 2.5 hours using the included USB-C charging cable.
Image 4.5: Battery life and charging duration details.
If the battery runs low during gameplay, you can instantly switch to wired mode using the 3.5mm audio cable to continue playing without interruption.
5. Maintenance
Proper care ensures the longevity and performance of your headset:
- Cleaning: Use a soft, dry cloth to wipe down the headset. For earcups, a slightly damp cloth can be used, but ensure no moisture enters the speaker grilles or ports. Avoid harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place, away from direct sunlight and extreme temperatures. Use the provided carrying pouch for protection when not in use or during travel.
- Charging: Charge the headset regularly, even if not in frequent use, to maintain battery health. Avoid overcharging or completely draining the battery for extended periods.
- Cable Care: Handle cables gently. Avoid sharp bends or excessive pulling, which can damage the internal wires.
6. Troubleshooting
If you encounter issues with your EKSA E1000WT headset, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from headset (Wireless) | Headset not powered on; Dongle not properly connected; Incorrect audio output setting on device; Headset not paired. | Ensure headset is powered on; Re-insert USB dongle; Check device's audio output settings and select 'EKSA E1000WT'; Power cycle headset and dongle to re-pair. |
| Microphone not working | Microphone muted; Incorrect input device selected; Microphone not properly connected (if detachable); ENC interfering. | Single click the Mic button to unmute; Check device's audio input settings and select 'EKSA E1000WT Microphone'; Ensure microphone is securely attached; Try toggling ENC off. |
| Poor audio quality / Disconnections (Wireless) | Interference from other 2.4GHz devices; Headset too far from dongle; Low battery. | Move away from other wireless devices; Ensure headset is within 15 meters (49 feet) of dongle; Charge the headset. |
| Headset not charging | Charging cable or port issue; Power source issue. | Ensure USB-C cable is fully inserted; Try a different USB port or power adapter; Check if the charging indicator light is on. |
| RGB lights not working | Lights turned off; Low battery. | Double-click the Power button to toggle RGB lights; Charge the headset. |
7. Specifications
| Feature | Description |
|---|---|
| Model Name | E1000WT |
| Brand | EKSA |
| Connectivity Technology | Wireless (2.4GHz Radio Frequency), Wired (3.5mm Jack) |
| Form Factor | Over-Ear (Circum-Aural) |
| Ear Placement | Over-Ear |
| Color | Silver Black |
| Impedance | 32 ohms |
| Frequency Range | 20 Hz - 20,000 Hz |
| Microphone Technology | Omnidirectional with AI ENC Noise Cancellation |
| Sound Isolation | Passive Noise Isolation (Over-Ear Design) |
| Battery Capacity | 1500 mAh (Rechargeable) |
| Battery Life | Up to 36 hours (wireless) |
| Charging Time | Approx. 2.5 hours |
| Compatible Devices | Gaming Consoles (PS4, PS5, Xbox, Switch), Computers, Mobile Devices |
| Special Features | 7.1 Surround Sound, RGB Lighting, Detachable Cable, On-ear Controls |
| Material | Plastic |
| Water Resistance Level | Water-resistant |
8. Warranty and Support
8.1. Warranty Information
EKSA products are designed and manufactured to the highest quality standards. This product is covered by a standard manufacturer's warranty against defects in materials and workmanship from the date of purchase. Please refer to the warranty card included in your product packaging or visit the official EKSA website for specific warranty terms and conditions applicable to your region.
8.2. Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact EKSA customer support through one of the following methods:
- Official Website: Visit www.eksa.net for FAQs, driver downloads, and support contact information.
- Email Support: Refer to the contact details provided on the EKSA website for email assistance.
When contacting support, please have your product model (E1000WT) and proof of purchase readily available.
